Insurance Verification Specialist
E
Evident IDInsurance
United States, ETPart-TimeEntry
Salary15 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- 3 years in business insurance
- Required Skills
- Customer serviceAttention to detailComplianceVerbal communicationData entry
Requirements
- Minimum 3 year of experience in business insurance, insurance agent license preferred
- Familiarity with Certificates of Insurance (COI)
- At least 2 years of experience in phone verification or customer service roles, ensuring effective issue resolution
- Proficiency in English communication with a strong emphasis on clarity and professionalism
- Additional fluency in another language is desirable
- Knowledge of Zendesk is advantageous
- Adaptability to evolving industry standards and a proactive approach to continuous learning are expected
- Demonstrating reliability and consistency in attendance
Responsibilities
- Conducting phone calls to verify information provided by clients or other relevant parties, ensuring accuracy and compliance with insurance policies
- Establishing and nurturing long-term working relationships with insurance agencies, brokers, and other stakeholders to facilitate smooth information verification processes
- Performing data entry tasks accurately and efficiently to record verified information into databases or management systems
- Providing reports to managers regarding the progress of verification tasks, highlighting any discrepancies or issues encountered during the process
- Taking ownership of assigned verification projects while collaborating effectively with team members to ensure seamless workflow and achievement of team goals
- Maintaining a high level of professionalism during phone interactions to uphold the company's reputation and foster positive relationships with clients and partners
View Full Description & ApplyYou'll be redirected to the employer's site
