Specialty Pharmacy Insurance Verification Script Writer

Strong background in specialty pharmacy operations, payer communications, or benefits investigation Deep understanding of insurance and reimbursement concepts for specialty medications Proven ability to write concise, conversational scripts Excellent written communication, documentation, and attention to detail Prior experience conducting payer calls or working in benefits verification is highly preferred

Develop and refine phone call scripts for specialty medications Translate payer requirements into clear questions Incorporate payer-specific nuances (medical vs. pharmacy benefits, prior authorization, step therapy, etc.) Improve and optimize scripts based on feedback Ensure documentation is accurate, consistent, and compliant