Remote Customer Service Specialist (Voice/Non-Voice)
Company:FreeUp
Location:Cebu, PH
Languages:English
Seniority level:Entry, Prior experience as a customer service representative
Experience:Prior experience as a customer service representative
Skills:
SalesforceCustomer serviceCRM
Requirements:
Prior experience as a customer service representative. Experience with word-processing software and tools (G-Suite, etc.). Familiarity with CRM tools like Salesforce. Experience using VOIP tools. High-level organizational skills. Excellent communication and collaboration skills. Strong internet connection. Excellent English communication skills (verbal and written).
Responsibilities:
Provide customer service as a Virtual Assistant. Set own hourly or fixed freelance rates. Establish a flexible work-from-home schedule. Access 24/7 support and resources to build freelance business.
