Apply📍 Manila, PH
🧭 Full-Time
💸 400.0 - 800.0 USD per month
🔍 Telemedicine
- Minimum 2 year of experience as a virtual assistant or in a similar administrative role.
- Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment.
- Must be comfortable answering non-clinical medical questions.
- Willing and able to work US hours.
- Excellent organizational skills with a strong attention to detail.
- Proficiency in Google and/or Microsoft Office Suite
- Working knowledge of medical terminology a plus.
- Fluent written and verbal communication skills in English.
- Ability to learn new software and adapt to changing priorities.
- A positive and professional demeanor with a commitment to providing exceptional customer service.
- Ability to work independently and manage your own time effectively in a remote work environment.
- Assist patients via phone calls as well as respond to all chat inquiries.
- Draft and send emails to patients with appointment reminders, test results, or other relevant information.
- Answer patient calls professionally, addressing basic inquiries and directing complex issues to the appropriate healthcare provider.
- Make outbound follow-up calls to pharmacies and other healthcare offices as needed.
Customer serviceMicrosoft Office Suite
Posted about 1 month ago
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