Technical Writer

Posted 6 months agoInactiveViewed

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💎 Seniority level: Middle, 3+ years

📍 Location: London, Berlin, Barcelona, Sofia, NOT STATED

🔍 Industry: Fintech

🏢 Company: Payhawk👥 251-500💰 $100,000,000 Series B about 3 years agoFinancial Services Payments FinTech Software

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: GitHTMLCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailTime ManagementWritten communicationDocumentation

Requirements:

3+ years in Technical Writing, UX Writing, or Content Design.
Fluency in English.
Ability to create and optimize processes.
Excellent time-management and task-prioritization skills.
Proactive approach to tasks.
Ability to work both in a team and individually.
Preferred: Knowledge of HTML5 and GitHub, and previous experience in localization.

Responsibilities:

Create and maintain help articles for new and existing product features.
Manage the overall structure of help articles to enhance understanding and reduce support load.
Oversee the localization process for help articles and product features.
Contribute to the translation engine by applying knowledge of language specifics.

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