Technical Writer

Posted 2024-11-15

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💎 Seniority level: Middle, 3+ years

📍 Location: Bulgaria, United Kingdom, Germany, Spain, USA, France, Netherlands, Lithuania

🔍 Industry: Fintech

🏢 Company: Payhawk

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: GitHTMLHTML5Communication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailTime ManagementWritten communicationDocumentation

Requirements:

3+ years in Technical Writing, UX Writing, or Content Design.
Fluency in English.
Ability to create and optimize processes.
Excellent time-management and task-prioritization skills.
Proactive approach to tasks and ability to work both in a team and individually.
Preferred: Knowledge of HTML5 and GitHub, and previous experience in localization.

Responsibilities:

Create and maintain help articles for new and existing product features and functionality.
Manage the overall help articles structure to drive understanding, improve representation, and reduce support load.
Manage the process of localization of help articles and identify ways to improve translation quality.
Manage the process of localization of new and existing product features.
Help maintain the Product knowledge base hub.

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Technical Writer

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