Technical Writer

Posted about 1 month agoViewed

💎 Seniority level: Middle, 4+ years

📍 Location: Spain, United Kingdom, Ireland

🔍 Industry: Software Development

🗣️ Languages: English

⏳ Experience: 4+ years

🪄 Skills: API testingREST APICI/CDDocumentationEnglish communication

4+ years experience in writing, editing, and reviewing technical documentation for B2B SaaS products
Basic understanding of cloud technology, e.g., AWS, Google Cloud, Kubernetes
Experience and knowledge of DocOps
Proven ability to gather information from multiple channels, dive deep, and synthesize the information into a cohesive narrative
Proven ability to operate with flexibility, in a fast-paced, constantly evolving team environment
Self-organized and a self-motivated individual who is confident, thorough and tenacious
Experience building documentation websites with static site generators and markup languages like Markdown/MDX; proficiency with docs-as-code tools like GitHub
Understanding API best practices; familiar with API specs and documentation tools
Excellent communication skills in English, both written and verbal

Become a subject matter expert in our product
Create, update and maintain customer-facing documentation at DoiT Help Center and the Developer Hub
Collaborate with Product managers, engineers, and designers to gain an in-depth understanding of our product portfolio, identify documentation needs and opportunities from a customer-centric view
Manage multiple documentation tasks in any given sprint
Contribute to other technical knowledge articles at DoiT
Participate in tooling and process improvements

Posted 1 day ago

📍 Worldwide

💸 135000.0 - 180000.0 USD per year

🔍 Blockchain Technology

🔧 Requirements

Minimum 5 years of experience creating technical documentation for complex, deep technical topics or product suite.
Proven experience creating technical documentation, including guides, code examples, and API libraries
Proficiency in writing structured content that uses variables and metadata to serve context-sensitive material to unique audiences.
Experience supporting product release cycles in a fast-paced, ambiguous environment.
Excellent writing and grammatical skills; content is clear, succinct, and logical.
Strong organizational skills; ability to manage expectations and maintain focus.
Grit; a sustained history of hard work and perseverance.
Curiosity; a bias to constantly question, dig deeper, and learn.
Customer empathy; an ability to understand the technical and conceptual challenges of users trying to learn a new technology, combined with a passion to empower those individuals with the right documentation and training materials to self-serve and be successful.

💡 Responsibilities

Write, design, and update documentation and sample code.
Communicate across and collaborate with the Engineering, Product, Marketing, Developer Relations, Technical Writing, and Partnership teams, taking their input to continuously enhance the documentation experience for our community of developers.
Researching documentation best practices among the tech industry and other top blockchains
Contributing to documentation tooling and processes to support more efficient, scalable, and collaborative documentation development.

API testingContent creationContent managementCommunication SkillsRESTful APIsDocumentationWritingJSONTechnical supportCustomer Success

Posted 1 day ago

Posted about 2 months ago

📍 Worldwide

🧭 Full-Time

💸 81200.0 - 174000.0 USD per year

🔍 Software Development

🏢 Company: GitLab👥 1001-5000💰 $268,000,000 Series E over 5 years ago🫂 Last layoff over 2 years agoDeveloper Tools DevOps Open Source SaaS Cloud Security

🔧 Requirements

Must have demonstrated experience writing software documentation in a docs-as-code approach (this is a hard requirement)
Hands on experience with Git
Experience using AI tools in technical writing workflows
Experience working with CI/CD
Exemplary writing and editing skills
Experience working remotely, especially in collaboration with others across countries and time zones
Experience working in a highly collaborative environment

💡 Responsibilities

Continuously improve GitLab documentation content in collaboration with engineers, product managers, and others.
Work on Quarterly OKRs that focus on making our docs site a world-class experience, such as rewriting our existing documentation to align with concept, task, reference, and troubleshooting (CTRT) topic types.
Peer review other writers' work.
Continuously improve team processes and style guides, as well as cross-functional efforts, such as the GitLab Handbook.
Take part in company-wide events such as reviewing merge requests for Hackathons.

GitCommunication SkillsCollaborationCI/CDRESTful APIsDocumentationWritingEditing

Posted about 2 months ago