Account Executive
Company:CXM Direct LLC
Location:Japan
Languages:Japanese, English
Seniority level:Proven track record in account management or sales within the financial services industry
Experience:Proven track record in account management or sales within the financial services industry
Skills:
Communication SkillsCustomer serviceMicrosoft OfficeNegotiationMicrosoft Office SuiteProblem-solving skillsNegotiation skills
Requirements:
Bachelor's degree in Business, Finance, or a related field. Proven track record in account management or sales within the financial services industry. Strong knowledge of the FX and CFD markets. Excellent relationship-building and communication skills. Ability to understand client needs and provide tailored solutions. Strong problem-solving and negotiation skills. Self-motivated and able to work independently. Proficient in Microsoft Office suite. Experience in the brokerage industry is a plus. Japanese speaker and able to understand English.
Responsibilities:
Manage and expand relationships with existing clients to drive retention and growth. Proactively identify upselling opportunities and collaborate with the sales team to maximize revenue. Understand client needs and provide customized solutions and support. Address client inquiries, resolve issues, and provide excellent customer service. Stay up-to-date with industry trends and market conditions. Collaborate with internal teams to ensure client satisfaction and successful implementation. Prepare reports and present updates on client performance and account metrics.
