- Lead active participation in the sales cycle including prospecting, proposal shaping, and project pricing.
- Drive revenue retention and expansion through upsell and cross-sell activities within client organizations.
- Architect project vision and scope collaboratively with clients to define objectives and key results.
- Manage strategic client relationships through structured cadences, executive check-ins, and alignment reporting.
- Identify, negotiate with, and oversee external contractors for project delivery.
- Assess facilitation quality through direct observation and structured feedback loops.
- Coordinate internal project teams to synthesize insights and manage content development.
- Monitor project tracking and profitability against revenue goals.
Data AnalysisAccount ManagementStakeholder management