Joom

Joom Group is an international tech-centric group of e-commerce companies founded in 2016 in Latvia

Private Company
ShareTweet

Open Positions1

BrazilContractE-commerce AnalyticsPosted
  • Develop and maintain strong client relationships, ensuring alignment with customer needs
  • Provide fast & full answers to clients’ questions and support for their problems
  • Keep customers informed on new features and best practices to enhance usage
  • Monitor customer engagement and satisfaction to identify upsell and renewal opportunities
  • Lead renewal processes and identify growth opportunities within customer accounts
  • Ensure high retention rate by providing excellent customer success service & support
Data AnalysisAccount ManagementCustomer Success

About Joom

Joom Group is an international tech-centric group of e-commerce companies founded in 2016 in Latvia. We are here to transform the largest industry in the world, global trade, making it more transparent, efficient, and technology-driven. We are building an ecosystem of high-tech services for everyone involved in international trade. Consumers, small and medium businesses, large sellers, and factories can use our solutions to buy, sell, trade, analyze trends, and ship orders of all sizes around the world. Our extensive experience across Asia, Latin America, Europe, and the USA enables us to deeply understand our clients and offer them truly useful and unique solutions. Today, Joom Group brings together the following businesses: Joom, a global cross-border marketplace; JoomPro, the first and only end-to-end cross-border B2B marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group’s offices are located in China, Brazil, Portugal, Latvia, and Germany, with headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses, and products.

Similar Companies