- Review source documents to ensure AI agents accurately capture technical facts.
- Test customer demo agents using realistic product questions.
- Verify citation accuracy against manuals and prevent hallucinated specifications.
- Check visual artifacts like troubleshooting flows, product comparisons, and install walkthroughs.
- Flag missing documentation, incorrect specs, or unsafe AI responses.
- Draft concise, specific feedback for engineering and deployment teams.
- Prepare demo and trial workspaces for sales calls and customer uploads.
- Update account and deal context in Attio and Slack.
- Support the customer deal lifecycle through trial QA and feedback routing.
QATechnical supportSlack