- Develop and lead execution of technical and clinical project plans for hospital customers, from kickoff through go-live and post-launch support
- Serve as the face of LiveData for customer engagements, owning communication with hospital stakeholders at all levels
- Lead customer meetings, status reviews, and training sessions
- Coordinate across Engineering, DevOps, Product, Sales, and clinical teams to keep implementations on track
- Identify risks, manage scope, and escalate issues before they affect timelines
- Train hospital staff on product use, workflows, and best practices
- Track project milestones, maintain documentation, and report progress to internal leadership
- Use AI tools (Claude Code and similar) as part of your daily workflow