- Act as the first point of contact for insureds on general claim questions and claim reporting.
- Perform coverage analysis and collaborate with Curi Legal team to prepare Reservation of Rights/declination letters when appropriate.
- Work with defense counsel to develop the case, including expert support and case strategy.
- Obtain expert reviews and conduct independent investigations when no defense counsel is assigned.
- Maintain cases in a diary to ensure proper file management, evaluation, strategy, and timely reserve recommendations.
- Negotiate claim settlements at mediation or directly with plaintiff counsel, or issue denials as appropriate.
- Attend first-suit meetings, mediations, and trials.
- Participate in Claims Review Committee meetings to provide strategy on claims file management.
Microsoft Office Suite