- Define and lead the strategic roadmap for enterprise business technologies in alignment with organizational goals.
- Serve as a trusted advisor to senior leadership, offering insight on emerging technologies, process improvements, and digital transformation opportunities.
- Establish and champion a digital vision that drives efficiency, innovation, and long-term value.
- Lead integration strategies between systems such as ERP, HRIS, CRM, and financial platforms to create seamless, data-informed workflows.
- Collaborate with departments including HR, Finance, Procurement, Legal, and Facilities to align technology capabilities with functional requirements.
- Facilitate cross-functional governance groups and steering committees to support enterprise-wide technology decision-making.
- Build, mentor, and retain a high-performing team with skills in solution delivery, systems administration, business analysis, and user support.
- Evaluate and optimize business processes through automation, workflow design, and platform enhancements.
- Develop and enforce policies related to data integrity, security, system access, change management, and vendor compliance.
- Promote a culture of continuous improvement, innovation, and proactive problem-solving within the ITS and business communities.
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