- Provide white-glove communication and trusted advisory to customers as they design and deploy AI-powered workflows.
- Support customers in integrating with API systems and provide guidance on system design and performance trade-offs.
- Diagnose technical issues and unblock adoption through hands-on troubleshooting.
- Identify patterns across customer usage and advocate for customer needs to the internal product and engineering teams.
- Manage long-term relationships with technical and business stakeholders to drive customer success and identify expansion opportunities.
Data analyticsA/B testing