Maven AGI

About Maven AGI

Maven AGI is transforming customer support, delivering AI-powered solutions that save millions and empower human teams. Founded in 2023 by ex-HubSpot, Google, and Stripe leaders, we build generative AI platforms and autonomous AI agents. Our agents integrate with platforms like Salesforce and Zendesk. They resolve millions of tickets monthly for major companies. For example, our agents autonomously resolved 93% of tickets for OpenAI. This cut their support costs by 81% and doubled agent productivity. Across clients, our AI copilots reduce resolution times by 60%. They also increase team velocity by 30%. You will help craft the future of customer experience.

How We Work

We foster a culture where every employee thrives. We champion our customers, always putting their needs first. You will advocate for users and design solutions that measurably improve their lives. We encourage bold action, moving with urgency and courage. You are empowered to challenge convention and push boundaries. Our decisions are data-driven and insight-guided. We combine evidence with intuition to shape our strategy. Collaboration is key; we are stronger together. You will contribute to a culture of trust and shared ownership. We embrace a distributed workforce model. Our team operates across various locations, including Boston, MA, and remote positions in CST and EST.

Engineering at Maven AGI

Our engineers tackle complex challenges building the next generation of generative AI. You will work on autonomous AI agents that understand objectives. These agents reason through multi-step processes. They act independently across diverse digital workflows. We unify fragmented systems, integrating knowledge and personalization sources. We achieve this without costly system changes. Our platform ingests structured and unstructured data. This builds context-rich AI agents. We utilize modern technologies like JavaScript/TypeScript, React, Next.js, and cloud platforms like AWS, GCP, or Azure. Experience with LLM-based systems, including prompt engineering, embedding, and function calling, is highly valued. We deploy advanced AI to unlock human potential.

Why Join Us

• Be at the vanguard of AI innovation, shaping the future of customer experience.
• Work with a world-class team from Google, Meta, Amazon, and Stripe.
• Contribute to a company with significant traction, growing to 40 enterprise customers in its first year and securing $78 million in funding.
• Enjoy a competitive compensation package including salary, comprehensive benefits, and meaningful equity stakes.
• Thrive in an inclusive culture that values diversity and empowers every voice.

Benefits & Perks

• Competitive salary ($120K - $170K for Senior Customer Experience Manager)
• Meaningful equity stakes
• Bonus opportunities
• 401k
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Unlimited vacation (vacation policy varies by role and region, confirm upon interview for specifics) (Please replace this with actual company data, I'm making an inference based on the