- Setting and evolving the architectural direction of the platform, leading the design of complex, cross-pod systems from UI to backend services to database performance.
- Setting the bar for code quality, system design, and architecture across Engineering, so our solutions are scalable, reliable, and secure by default.
- Serving as a technical thought leader and advisor across pods, helping other teams resolve their toughest challenges and guiding long-term technical planning.
- Partnering with Product and design leads to shape technical strategy, assess feasibility, and provide estimates for our most complex and innovative initiatives.
- Mentoring engineers at every level and running 'level-up' initiatives that grow the team's craft through PR standards, design reviews, and shared learning.
- Championing security, performance, and observability: solving the hardest issues and pushing us to improve our practices, not just meet them.
- Weighing in on complex incident response and owning accountability for the reliability of the systems you shepherd.
- Leading technical conversations with Partner institutions on complex integration, performance, or security challenges to unblock their success.
- Contributing to the recruitment and onboarding of new team members, helping build a diverse and talented Engineering team.
- Participating in the support of the platform on a rotational basis (pod-based support and paired 24/7 on-call rotation).