Procurement Sciences

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🔥 Account Manager
Posted 12 days ago

🧭 Full-Time

🔍 SaaS

  • 3+ years of experience in account management, customer success or sales within a SaaS or technology company.
  • Proficiency in tools like Salesforce, LinkedIn Navigator, lead identification and drip campaign emailing tools, SalesLoft, etc.
  • A talent for innovative and customer-focused solutions, with exceptional communication skills and relationship-building ability.
  • Serving as the main point of contact for assigned accounts, ensuring strong, long-lasting relationships.
  • Driving customer retention while engaging in upselling opportunities and ensuring ongoing customer satisfaction.
  • Guiding new customers through onboarding, ensuring they understand and maximize the value of our product.
  • Tracking customer success metrics, usage trends and potential churn risks.
  • Identifying customer pain points and collaborating with the product team to inform future feature development.
  • Conducting software demonstrations, managing contract negotiations, and closing sales.
  • Fostering lasting relationships with top enterprises, industry partners, and small to mid-sized businesses across various sectors.
Posted 12 days ago
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🧭 Full-Time

🔍 SaaS

  • Demonstrated success in scaling a SaaS sales organization from approximately $20M in ARR to $100M+.
  • Deep expertise in SaaS sales strategies and market expansion.
  • Proven ability to build and manage high-performing sales teams.
  • Mastery of Salesforce (SFDC) and experience with sales tools such as Gong and ZoomInfo.
  • Extensive experience in scaling SaaS sales organizations at growth-stage companies.
  • Strong background in sales management and strategy.
  • Excellent leadership and management skills, with a proven ability to build and mentor high-performing teams.
  • Strong problem-solving and decision-making skills.
  • Bachelor’s degree in Business, Marketing, or a related field.
  • Build and manage a high-performing sales team, fostering a culture of success, collaboration, and continuous improvement.
  • Develop and execute a comprehensive sales strategy that aligns with the company's objectives and growth targets.
  • Identify and evaluate new market opportunities to drive expansion and revenue growth.
  • Collaborate closely with the VP of Marketing to ensure alignment and synergy between sales and marketing efforts.
  • Leverage Salesforce (SFDC) mastery and other sales tools, such as Gong and ZoomInfo, to optimize sales processes and performance.
  • Implement innovative coaching and acceleration strategies to enhance team capabilities and results.
  • Establish and uphold best practices in sales management, processes, and methodologies.
  • Ensure the scalability and reliability of the sales organization through robust structure and leadership.
  • Manage the sales budget and resources, ensuring optimal allocation and utilization.
  • Provide leadership and guidance to the sales team, promoting professional growth and development.
  • Cultivate a strong sales culture that aligns with the company's values and mission.
Posted 14 days ago
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🧭 Full-Time

🔍 SaaS

  • Extensive experience in scaling SaaS products at growth-stage companies.
  • Understanding of Generative AI technologies.
  • Ability to thrive in a high-growth, fast-paced environment.
  • Strong background in product management and strategy.
  • Excellent leadership and management skills, with a proven ability to build and mentor high-performing teams.
  • Strong problem-solving and decision-making skills.
  • Bachelor’s degree in Business, Engineering, or a related field.
  • Lead the product team, fostering a culture of innovation, clarity, and collaboration.
  • Develop and execute a product strategy that aligns with the company's objectives and growth targets.
  • Work closely with the CEO to translate the company's vision into actionable product roadmaps.
  • Drive the development and delivery of innovative product features that enhance user experience and deliver value to our clients.
  • Collaborate with cross-functional teams, including engineering, design, and data science, to ensure seamless product execution.
  • Analyze market trends and customer feedback to identify opportunities for product improvement and differentiation.
  • Establish and uphold best practices in product management, processes, and methodologies.
  • Ensure the scalability and reliability of our platform through robust product design and architecture.
  • Manage the product budget and resources, ensuring optimal allocation and utilization.
  • Provide leadership and guidance to the product team, promoting professional growth and development.
  • Stay abreast of industry trends and emerging technologies to inform product strategy and innovation.
Posted 14 days ago
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Apply

🧭 Full-Time

🔍 SaaS

  • Extensive experience in scaling SaaS products at growth-stage companies.
  • Understanding of Generative AI technologies.
  • Ability to thrive in a high-growth, fast-paced environment.
  • Strong background in product management and strategy.
  • Excellent leadership and management skills, with a proven ability to build and mentor high-performing teams.
  • Strong problem-solving and decision-making skills.
  • Bachelor’s degree in Business, Engineering, or a related field.
  • Lead the product team, fostering a culture of innovation, clarity, and collaboration.
  • Develop and execute a product strategy that aligns with the company's objectives and growth targets.
  • Work closely with the CEO to translate the company's vision into actionable product roadmaps.
  • Drive the development and delivery of innovative product features that enhance user experience and deliver value to our clients.
  • Collaborate with cross-functional teams, including engineering, design, and data science, to ensure seamless product execution.
  • Analyze market trends and customer feedback to identify opportunities for product improvement and differentiation.
  • Establish and uphold best practices in product management, processes, and methodologies.
  • Ensure the scalability and reliability of our platform through robust product design and architecture.
  • Manage the product budget and resources, ensuring optimal allocation and utilization.
  • Provide leadership and guidance to the product team, promoting professional growth and development.
  • Stay abreast of industry trends and emerging technologies to inform product strategy and innovation.
Posted 14 days ago
Apply
Apply

🧭 Full-Time

🔍 SaaS

  • Extensive experience in scaling SaaS products at growth-stage companies.
  • Understanding of Generative AI technologies.
  • Ability to thrive in a high-growth, fast-paced environment.
  • Strong background in product management and strategy.
  • Excellent leadership and management skills, with a proven ability to build and mentor high-performing teams.
  • Strong problem-solving and decision-making skills.
  • Bachelor’s degree in Business, Engineering, or a related field.
  • Lead the product team, fostering a culture of innovation, clarity, and collaboration.
  • Develop and execute a product strategy that aligns with the company's objectives and growth targets.
  • Work closely with the CEO to translate the company's vision into actionable product roadmaps.
  • Drive the development and delivery of innovative product features that enhance user experience and deliver value to our clients.
  • Collaborate with cross-functional teams, including engineering, design, and data science, to ensure seamless product execution.
  • Analyze market trends and customer feedback to identify opportunities for product improvement and differentiation.
  • Establish and uphold best practices in product management, processes, and methodologies.
  • Ensure the scalability and reliability of our platform through robust product design and architecture.
  • Manage the product budget and resources, ensuring optimal allocation and utilization.
  • Provide leadership and guidance to the product team, promoting professional growth and development.
  • Stay abreast of industry trends and emerging technologies to inform product strategy and innovation.
Posted 14 days ago
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🧭 Full-Time

🔍 Software Development

  • Experience with tools like LangChain, LangGraph, and Agentic AI.
  • Proficiency in React/Next.js, with a portfolio of projects.
  • Experience with Python for backend development.
  • A minimum of 2-3 years in software development or a related field, with a focus on SaaS platforms.
  • Participate in full-cycle software development efforts, from ideation through deployment, ensuring our solutions meet industry standards.
  • Collaborate with product and design teams to translate user requirements into robust technical implementations.
  • Develop and integrate Generative AI applications into our platform, leveraging LLMs and related technologies.
  • Assist in enhancing system performance, reliability, and security.
  • Support continuous innovation by integrating new features and optimizing existing functionalities.
  • Identify and resolve technical issues to maintain seamless system operations.
Posted 14 days ago
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🧭 Full-Time

🔍 Software Development

  • Proficient in Kubernetes, Helm, and troubleshooting in secure environments with limited or no remote access.
  • Expertise in observability and monitoring tools such as Prometheus, Grafana, ELK Stack, or Datadog.
  • Experience with cloud providers, particularly Azure and Azure Gov.
  • Strong understanding of microservices architecture, including Postgres and AI systems.
  • Expertise in automated testing frameworks and tools (e.g. integrated tests, synthetic tests, load testing, etc.).
  • Experience with monitoring and analytics tools to track SLIs, SLAs, and SLOs.
  • Excellent problem-solving skills and attention to detail. Tenacious attitude.
  • Strong communication skills, with the ability to work effectively in a collaborative environment.
  • Proficiency in programming languages such as TypeScript and Python.
  • Strong scripting skills in Bash, PowerShell, or similar languages.
  • Experience with Infrastructure as Code (IaC) tools like Azure Bicep, AWS CDK, or Terraform
  • Understanding of networking principles and experience with network troubleshooting.
  • Strong communication and collaboration skills, with the ability to work effectively with both technical and non-technical personnel.
  • Perform root cause analysis to identify and resolve system or application issues in a timely and effective manner, often in communication with developers.
  • Design and implement a broad range of automated tests to ensure system reliability and performance.
  • Building scalable and cost-effective observability patterns in Datadog or other monitoring providers.
  • Monitor and analyze SLIs to ensure adherence to SLAs and SLOs.
  • Collaborate with development and operations teams to improve system reliability and developer experience (DevEx).
  • Develop and maintain monitoring and alerting systems to proactively address issues.
  • Implement best practices for incident management and disaster recovery.
  • Respond to and manage incidents, performing post-mortem analyses to prevent recurrence.
  • Plan and implement capacity upgrades, ensuring scalability and performance.
  • Automate repetitive operational tasks and develop tools for system automation.
  • Define, monitor, and manage SLAs, ensuring service levels meet or exceed expectations.
  • Ensure systems comply with security and regulatory requirements.
  • Identify areas for continuous improvement in systems and processes.
  • Create and maintain documentation for systems, processes, and incident responses.
Posted 14 days ago
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🧭 Full-Time

🔍 SaaS

  • 5+ years of experience in sales operations within a SaaS environment.
  • Proficiency in Salesforce and Gong.
  • Experience in mentoring and coaching sales teams, including AEs, Inbound, and Outbound teams.
  • Bachelor’s degree in Business, Marketing, or a related field.
  • Manage and optimize sales processes and workflows to ensure efficiency and effectiveness.
  • Implement and maintain sales tools and technologies, with a strong emphasis on Salesforce and Gong.
  • Provide mentorship and coaching to AEs, Inbound, and Outbound teams to enhance their skills and performance.
  • Collaborate with sales leadership to develop and execute strategies that drive revenue growth.
  • Analyze sales data and metrics to provide insights and recommendations for improvement.
  • Develop and deliver sales training and enablement programs to support team development.
  • Coordinate with cross-functional teams to ensure alignment and consistency in sales processes.
  • Assist in sales forecasting, pipeline management, and performance tracking.
  • Support the implementation of sales compensation plans and incentives.
Posted 14 days ago
Apply
Apply

🧭 Full-Time

🔍 SaaS

  • 5+ years of experience in sales operations within a SaaS environment.
  • Proficiency in Salesforce and Gong.
  • Experience in mentoring and coaching sales teams, including AEs, Inbound, and Outbound teams.
  • Bachelor’s degree in Business, Marketing, or a related field.
  • Manage and optimize sales processes and workflows to ensure efficiency and effectiveness.
  • Implement and maintain sales tools and technologies, with a strong emphasis on Salesforce and Gong.
  • Provide mentorship and coaching to AEs, Inbound, and Outbound teams to enhance their skills and performance.
  • Collaborate with sales leadership to develop and execute strategies that drive revenue growth.
  • Analyze sales data and metrics to provide insights and recommendations for improvement.
  • Develop and deliver sales training and enablement programs to support team development.
  • Coordinate with cross-functional teams to ensure alignment and consistency in sales processes.
  • Assist in sales forecasting, pipeline management, and performance tracking.
  • Support the implementation of sales compensation plans and incentives.
Posted 14 days ago
Apply
Apply

🧭 Full-Time

🔍 SaaS

  • 5+ years of experience in sales operations within a SaaS environment.
  • Proficiency in Salesforce and Gong.
  • Experience in mentoring and coaching sales teams, including AEs, Inbound, and Outbound teams.
  • Bachelor’s degree in Business, Marketing, or a related field.
  • Manage and optimize sales processes and workflows to ensure efficiency and effectiveness.
  • Implement and maintain sales tools and technologies, with a strong emphasis on Salesforce and Gong.
  • Provide mentorship and coaching to AEs, Inbound, and Outbound teams to enhance their skills and performance.
  • Collaborate with sales leadership to develop and execute strategies that drive revenue growth.
  • Analyze sales data and metrics to provide insights and recommendations for improvement.
  • Develop and deliver sales training and enablement programs to support team development.
  • Coordinate with cross-functional teams to ensure alignment and consistency in sales processes.
  • Assist in sales forecasting, pipeline management, and performance tracking.
  • Support the implementation of sales compensation plans and incentives.
Posted 14 days ago
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