Metaview

πŸ‘₯ 11-50πŸ’° $7,000,000 Series A about 1 year agoHuman ResourcesAnalyticsRecruitingSpeech RecognitionπŸ’Ό Private Company
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Metaview is revolutionizing the hiring process with its AI-powered conversation analytics platform. We automatically transcribe interviews, providing recruiters with the data they need to make informed decisions and drive efficiency. Our flagship product, AI Scribe, is already the number one AI product in recruiting, trusted by over 3000 companies worldwide. We're not just about note-taking; we're building a platform to power workflows, generate insights, and automate recruitment tasks. Our tech stack includes iPhone/Mobile compatibility, Viewport Meta, Apple Mobile Web Clips Icon, Google Tag Manager, WordPress, and more. We believe in a culture of continuous learning and actively-transparent communication, fostering an environment where everyone has the context and information to excel. We're a remote-friendly company with a global presence, offering generous compensation and equity in a Series A startup. Founded in 2018, Metaview is backed by top-tier investors in the US and Europe and is experiencing rapid growth. We are building the best-in-class approach to customer success. We're a tight-knit team dedicated to achieving career-defining work. We believe the biggest problems in hiring exist because the information required to achieve world-class outcomes exists as unstructured data hidden within conversations. We’re building a platform of AI apps and agents to harness this data, execute work, and free up people to focus on the more creative, differentiated work that sets them apart in the war for talent. We optimize for rate-of-learning and are direct and actively-transparent in how we communicate and share progress. This means we all have the context and information required to help each other excel. If you are looking for a challenging and rewarding opportunity to contribute to a high-growth, innovative company, we encourage you to explore our current job openings.

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πŸ“ US

🧭 Full-Time

πŸ” AI

  • 2+ years experience in a customer or stakeholder-facing role.
  • You get energised by meeting new people and spread that energy to them through your approach.
  • A confident communicator.
  • A love for experimenting and trying new ideas without fear of iterating and failing.
  • Sharp, systematic, resilient, and motivated to win.
  • Deliver a seamless and engaging onboarding experience for midmarket and self-serve customers, ensuring rapid time to value.
  • Drive feature adoption at scale through targeted, data-driven outreach and personalized support.
  • Monitor key metrics and leverage data insights, such as product usage and account health, to prioritize accounts and actions.
  • Assist with Technical Support as needed.
  • Shape and refine a scalable approach to customer success and retention, meeting customer needs efficiently and effectively.
  • Champion customer feedback, surface trends, and share actionable insights to drive product and service improvements.

AgileData AnalysisProduct AnalyticsCommunication SkillsAnalytical SkillsRESTful APIsWritten communicationInterpersonal skillsProblem-solving skillsAccount ManagementActive listeningClient relationship managementStrong communication skillsData visualizationTechnical supportCRMCustomer supportCustomer SuccessSaaS

Posted 14 days ago
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