Better Health

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Jobs at this company:

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🔥 Inside Sales & Enrollment Specialist (Philippines-based)

Posted 3 days ago

🧭 Full-Time

💸 8.0 - 9.0 USD per hour

🔍 Healthcare

🔧 Requirements

1–3 years of experience in outbound or consultative sales and patient-facing healthcare roles.
Are confident in navigating challenging conversations and skilled at overcoming objections with empathy and clarity.
Have worked in a healthcare or DME setting, and have experience with medical referrals, supplies, or provider coordination.
Are a self-starter who thrives in a fast-paced, startup environment and can flex between roles as needed.
Can juggle multiple tasks without dropping the ball, and bring a five-star service mindset to everything you do.
Are tech-savvy and familiar with tools like Google Suite, Slack, ticketing systems, and insurance workflows.

💡 Responsibilities

Proactively engage potential patients through outbound calls on a dialer, answering questions, building trust, and guiding them through the enrollment process.
Understand and respond to patient needs, providing tailored solutions that highlight Better Health’s unique value.
Serve as a key point of contact for patients and providers, managing referrals and ensuring a smooth experience throughout (think Case Coordinator)
Resolve issues cross-functionally, coordinating with internal teams to ensure timely delivery of medical supplies and a positive care experience.
Track tasks and follow-ups using ticketing systems and manual processes, ensuring that nothing slips through the cracks.
Continuously improve outreach and operational strategies by analyzing performance data and learning from every interaction.

Posted 3 days ago

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🔥 Inside Sales & Enrollment Specialist (Remote)

Posted 8 days ago

🧭 Full-Time

💸 20.0 - 24.0 USD per hour

🔍 Healthcare

🔧 Requirements

1–3 years of experience in outbound or consultative sales and patient-facing healthcare roles.
Confident in navigating challenging conversations and overcoming objections.
Worked in a healthcare or DME setting, and have experience with medical referrals, supplies, or provider coordination.
Self-starter who thrives in a fast-paced, startup environment.
Tech-savvy and familiar with tools like Google Suite, Slack, ticketing systems, and insurance workflows.

💡 Responsibilities

Engage potential patients through outbound calls.
Understand and respond to patient needs.
Serve as a key point of contact for patients and providers.
Resolve issues cross-functionally.
Track tasks and follow-ups.
Continuously improve outreach and operational strategies.

Posted 8 days ago

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🔥 DME Case Coordinator (Philippines-based, Remote)

Posted 23 days ago

🧭 Full-Time

💸 6.0 - 8.0 USD per hour

🔍 Healthcare

🔧 Requirements

You have worked at a DME company
You have worked with patients in a healthcare environment
You have experience in a clinical setting - physician’s office, hospital setting, or similar environment
Your schedule is flexible, allowing you to meet the needs of patients whenever they arise
You’re a go-getter, who’s known to be a diligent worker who always gets the job done
Knowledgeable in Google Suite, Slack, ticketing software, and insurance billing tools
Teamwork/collaborative attitude is a must

💡 Responsibilities

Serve as the main point of contact for patients and providers, managing needs and efficiently working on referrals
Interact with provider partners to gather feedback and ensure their patients receive the best experience possible.
Work with urgency to ensure patients receive their medical supplies promptly and efficiently.
Manage complex, cross-functional processes, connecting the dots to resolve issues and deliver results.
Use ticketing systems and manual processes to track and follow through on tasks, ensuring nothing falls through the cracks.
Bring a five-star level of service to the world of medical supplies, delivering exceptional patient experiences.

Posted 23 days ago

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🔥 Member Care Advisor, Spanish Bilingual (Remote)

Posted about 1 month ago

🧭 Full-Time

💸 20.0 - 23.0 USD per hour

🔍 Healthcare

🔧 Requirements

Proven experience in customer support roles for a healthcare company
Passion for consumer healthcare and helping people live their best lives
Dedicated to exceeding expectations of all patients
Self-starter, able to think creatively, problem-solve, and prioritize tasks in a fast-moving environment
Excited to work in a fast-paced environment and create impact from day one
Can speak Spanish fluently

💡 Responsibilities

Develop a deep knowledge of our products and our customers, including types of medical conditions, the insurance market, and billing.
Be the first line of contact for customer questions and issues
Work with the appropriate internal members (e.g. product, billing, operations), to solve problems
Full customer relationship management
Provide strong written documentation for a variety of user communications including direct user questions, internal research, FAQ/knowledge content, and others
Be the voice of the customer internally, advocating for their needs

Posted about 1 month ago

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🔥 Growth Marketing Lead

Posted 2 months ago

🧭 Full-Time

🔍 Healthcare, Health & Wellness

🔧 Requirements

5+ years of experience (Quick learning & adaptability to new tools outweighs number of years)
at least 1+ years of experience specifically in a healthcare setting
Live and breath funnel and lifecycle marketing: DTC, B2B2C, leads nurturing campaign, activation campaigns, re-engagement campaigns etc
DTC experience within a startup or early-stage company environment

💡 Responsibilities

Own and grow all our marketing channels: Lifecycle, Direct to providers, Payers, and B2B2C.
Create infrastructure to measure the impact of each of our marketing initiatives.

Posted 2 months ago

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