Better Health

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Jobs at this company:

🔥 Provider Success Coordinator (Remote)

Posted about 20 hours ago

🧭 Full-Time

🔍 Healthcare

🔧 Requirements

You have worked with patients in a healthcare environment
You have worked at a DME company or adjacent to medical supplies
You have experience in a clinical setting - physician’s office, hospital setting, or similar environment
Your schedule is flexible, allowing you to meet the needs of patients whenever they arise
You’re a go-getter, who’s known to be a diligent worker who always gets the job done
Knowledgeable in Google Suite, Slack, ticketing software, and insurance billing tools
Teamwork/collaborative attitude is a must

💡 Responsibilities

Serve as the main point of contact for patients and providers, managing needs and efficiently working on referrals
Interact with provider partners to gather feedback and ensure their patients receive the best experience possible.
Work with urgency to ensure patients receive their medical supplies promptly and efficiently.
Manage complex, cross-functional processes, connecting the dots to resolve issues and deliver results.
Use ticketing systems and manual processes to track and follow through on tasks, ensuring nothing falls through the cracks.
Bring a five-star level of service to the world of medical supplies, delivering exceptional patient experiences.

Posted about 20 hours ago

🔥 DME Provider Success Coordinator (Remote)

Posted about 20 hours ago

📍 United States

🧭 Full-Time

💸 20.0 - 22.0 USD per hour

🔍 Healthcare

🔧 Requirements

Experience working with patients in a healthcare environment
Experience at a DME company or adjacent
Experience in a clinical setting
Knowledge of Google Suite, Slack, and ticketing software
Teamwork and collaborative attitude

💡 Responsibilities

Manage needs and referrals for patients and providers
Gather feedback from provider partners
Ensure timely delivery of medical supplies
Use ticketing systems to track tasks
Deliver exceptional patient experiences

Operations ManagementCustomer service

Posted about 20 hours ago