Inside Sales & Enrollment Specialist (Philippines-based)

Posted 3 days agoViewed

💎 Seniority level: Middle, 1–3 years

💸 Salary: 8.0 - 9.0 USD per hour

🔍 Industry: Healthcare

🏢 Company: Better Health

⏳ Experience: 1–3 years

Requirements:

1–3 years of experience in outbound or consultative sales and patient-facing healthcare roles.

Are confident in navigating challenging conversations and skilled at overcoming objections with empathy and clarity.

Have worked in a healthcare or DME setting, and have experience with medical referrals, supplies, or provider coordination.

Are a self-starter who thrives in a fast-paced, startup environment and can flex between roles as needed.

Can juggle multiple tasks without dropping the ball, and bring a five-star service mindset to everything you do.

Are tech-savvy and familiar with tools like Google Suite, Slack, ticketing systems, and insurance workflows.

Responsibilities:

Proactively engage potential patients through outbound calls on a dialer, answering questions, building trust, and guiding them through the enrollment process.

Understand and respond to patient needs, providing tailored solutions that highlight Better Health’s unique value.

Serve as a key point of contact for patients and providers, managing referrals and ensuring a smooth experience throughout (think Case Coordinator)

Resolve issues cross-functionally, coordinating with internal teams to ensure timely delivery of medical supplies and a positive care experience.

Track tasks and follow-ups using ticketing systems and manual processes, ensuring that nothing slips through the cracks.

Continuously improve outreach and operational strategies by analyzing performance data and learning from every interaction.

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