SchoolStatus

πŸ‘₯ 251-500πŸ’° Private over 3 years agoEducationUnified CommunicationsSoftwareπŸ’Ό Private Company
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SchoolStatus is revolutionizing K-12 education with its unified platform that consolidates student data for educators, families, and administrators. Based in Mississippi, SchoolStatus helps improve student outcomes through a single, elegant interface. Our platform focuses on communications, attendance management, and educator growth, making a direct impact on student success. We leverage a modern tech stack to build and maintain our platform. Our infrastructure utilizes technologies such as Cloudflare JS, CloudFront, and ASP.NET. Our engineering teams are committed to building scalable and performant applications, focusing on delivering value to our users. We are committed to a remote-first culture, offering flexibility so you can work where you're most productive. Our mission centers around supporting student success. We value diversity and strive to create an inclusive environment for all employees. We’ve secured multiple funding rounds, including a recent private equity round and have been recognized for rapid growth and multiple acquisitions. With our strong financial backing and market presence, SchoolStatus is poised for continued growth in the EdTech space, providing exciting opportunities for professionals who want to make a difference in education.

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πŸ’Έ 90000.0 - 110000.0 USD per year

πŸ” EdTech

  • 5+ years of experience in content marketing, preferably in a B2B SaaS environment
  • Strong portfolio of written and/or multimedia content across various stages of the customer journey
  • Deep understanding of SEO strategy, keyword planning, and performance metrics
  • Proficiency with SEMrush, Ahrefs, GA4, WordPress, HubSpot, Clarity, ChatGPT, and Looker
  • Editorial sensibility and the ability to balance strategic thinking with hands-on execution
  • Strong project management skills and comfort leading cross-functional content initiatives
  • Develop and implement a comprehensive content strategy aligned with the K-12 education sales cycle and school year calendar
  • Collaborate with product marketing, brand, and demand generation to align content efforts across all digital channels and a range of audiences, ensuring a consistent voice and brand tone
  • Optimize content based on weekly and monthly SEO and lead generation reporting
  • Develop and maintain content guidelines, including best practices and knowledge hubs for AI-powered content creation (e.g., ChatGPT or Claude.ai)
  • Contribute to video content development, including scripting and coordination with creative resources
  • Collaborate with sales, product, and customer success teams to identify content needs and opportunities
  • Support customer retention and advocacy efforts through tailored messaging and lifecycle content
  • Serve as a key content consultant and editor for internal stakeholders to ensure messaging consistency and clarity
Posted 1 day ago
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πŸ’Έ 75000.0 - 104000.0 USD per year

πŸ” EdTech

  • Proven experience in content strategy, knowledge management, or support content creation.
  • Experience working with customer support platforms (e.g., Ada AI, ChurnZero, or similar tools).
  • Strong project management skills with the ability to manage multiple priorities.
  • Excellent written and verbal communication skills.
  • Analytical mindset with experience monitoring and interpreting support metrics and KPIs.
  • Ability to collaborate cross-functionally with product, marketing, and implementation teams.
  • Familiarity with AI-driven customer support solutions and in-app guidance tools is preferred.
  • Background in customer support or customer success is a plus.
  • Lead the creation, maintenance, and optimization of support documentation (knowledge base articles, video guides, step-by-step tutorials, etc.).
  • Develop materials that facilitate self-service support for users.
  • Collaborate with teams to design and implement in-app tooltips using ChurnZero and Support AI Solutions.
  • Provide contextual assistance to improve the in-app user experience.
  • Create workflows for the integration of Ada AI chat and ticket tools.
  • Enhance the quality and accessibility of knowledge base content.
  • Monitor KPIs related to customer engagement, time to value, and ticket deflection.
  • Collaborate with team members to improve customer experience processes using insights and feedback.
  • Support onboarding journeys with in-app and email campaigns using ChurnZero.
  • Ensure new users have the necessary guidance for effective product usage.
  • Analyze customer support interactions to identify trends, gaps, and improvement opportunities.
  • Enhance self-service resources to reduce the need for direct support.
  • Collaborate with operations teams to map self-service customer journeys.
  • Develop standardized processes and workflows to ensure consistency and positive experiences.
  • Partner with Product and Product Marketing teams to keep Knowledge Base content aligned with new product releases.
  • Work with Customer Lifecycle Marketing to ensure resources are aligned with customer success strategies.
  • Coordinate with Implementation teams to complement tailored training sessions and group webinars.
  • Participate in ongoing training and development to stay updated on new product features and technical skills.
Posted 10 days ago
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πŸ’Έ 89400.0 - 110000.0 USD per year

πŸ” Education Technology

  • 5-7+ years of experience in revenue operations, financial analysis, business, data analytics, or a similar role within a fast-paced, data-driven environment; experience in the education technology industry is a plus.
  • Advanced proficiency in sales analytics tools and software, such Salesforce, Tableau, Microsoft Excel or similar platforms.
  • Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights and recommendations.
  • Excellent communication and presentation skills, with the ability to convey technical concepts and insights to non-technical stakeholders.
  • Familiarity with revenue recognition principles and accounting standards.
  • Familiarity with the sales process and methodologies.
  • SaaS experience within an organization with multiple product offerings
  • Detail-oriented mindset with a focus on accuracy and precision in data analysis and reporting.
  • Proven ability to collaborate effectively with cross-functional teams and stakeholders to achieve shared goals and objectives.
  • Self-motivated and proactive approach to work, with a strong drive for continuous learning and professional development.
  • Ability to thrive in a dynamic, fast-paced environment and adapt quickly to changing priorities and business needs.
  • Experience with revenue metrics, specifically Annual Recurring Revenue (ARR).
  • Familiarity with ERP platforms such as SageIntacct, FinCore, Coupa, NetSuite, and others.
  • Experience with QA of financial reporting, including preparing materials for C-suite executives.
  • Utilize advanced analytics techniques to analyze sales data, performance metrics, and key performance indicators, identifying trends, patterns, anomalies, and opportunities for improvement.
  • Collaborate with the finance team to ensure alignment between revenue data and financial records.
  • Work closely with the CRO to create sales reports and presentations for board meetings and provide insights into sales activities and performance trends.
  • Develop and maintain sales reports and presentations, providing valuable insights into sales activities, performance trends, and areas for optimization.
  • Work closely with sales, finance, and marketing teams to gather relevant data and insights for quota setting. Utilize historical sales data, market trends, and business objectives to establish quota targets.
  • Collaborate with sales leadership and sellers to support the sales forecasting and pipeline management processes, providing data-driven insights and analysis to enhance forecast accuracy and effectiveness. Monitor and report on sales performance against targets and forecasts.
  • Manage the commissions or bonus process for the sales team, ensuring accuracy and timeliness in payments. Resolve discrepancies and provide support in commission calculation-related matters.
  • Provide in-depth analysis and insights into revenue attainment, sales performance, and other related metrics, supporting sales leadership in making informed decisions.
  • Continuously evaluate and improve sales operations processes, workflows, and systems to drive efficiency and effectiveness in revenue generation.
  • Collaborate with cross-functional teams, including Sales, Marketing, and Finance to implement data-driven solutions and initiatives that optimize sales performance and revenue growth.
  • Stay updated on industry trends, best practices, and emerging technologies in revenue operations and sales analytics, proactively identifying opportunities for innovation and improvement.
Posted 11 days ago
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πŸ’Έ 95000.0 - 115000.0 USD per year

πŸ” EdTech

  • 4-6 years of progressive experience in data analysis, business intelligence, or related roles, with a strong track record of managing complex projects and initiatives.
  • Bachelor’s degree in Statistics, Mathematics, Economics, Computer Science, or a related field; advanced degree preferred.
  • Expert proficiency in SQL for data querying, manipulation, and optimization, with hands-on experience in data visualization tools such as Tableau, Looker, or similar platforms.
  • Proven ability to make autonomous decisions and exercise judgment within your area of expertise, with a focus on driving business impact.
  • Strong leadership skills with the ability to provide guidance, mentorship, and technical leadership to junior team members.
  • Excellent communication and collaboration skills, with the ability to interact effectively with cross-functional teams and senior stakeholders.
  • Demonstrated experience leading projects and initiatives, delivering actionable insights, and driving process improvements.
  • Advanced problem-solving skills and critical thinking abilities, with a passion for translating data into strategic recommendations.
  • Experience in process optimization, workflow development, and continuous improvement initiatives.
  • Experience with AWS, Azure, Databricks, or other cloud reporting platforms
  • Experience with data modeling for marketing and financial metrics (churn, down-sell, AAR, MQL/SQL, VOC, etc.)
  • Experience generating financial reports (P&L, financial summary, attribution analysis, etc.)
  • Experience with Sisense, Qlikview, or other BI tools
  • Lead and execute a broader range of data analysis tasks and projects, including handling complex assignments that contribute to business growth and operational efficiency.
  • Make informed decisions within established guidelines and policies, seeking input or guidance for major decisions or unfamiliar situations.
  • Collaborate effectively with team members, providing support and guidance to less experienced colleagues, and leading small projects or initiatives within your area of expertise.
  • Take ownership of assigned tasks and projects, ensuring the delivery of high-quality results that align with business objectives.
  • Define, monitor, and optimize key metrics and KPIs across multiple departments to drive informed business decisions and performance improvements.
  • Conduct advanced research and analysis on customer behavior, market trends, and operational data to uncover actionable insights and opportunities.
  • Develop sophisticated analysis methodologies, data models, and predictive analytics to understand customer segmentation and market dynamics.
  • Utilize advanced SQL querying techniques and data manipulation to extract insights from complex datasets and drive data-driven decision-making.
  • Present findings, insights, and recommendations through compelling reports, visualizations, and presentations to stakeholders at all levels.
Posted 11 days ago
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πŸ’Έ 130000.0 - 150000.0 USD per year

πŸ” EdTech

  • Bachelor's degree in Marketing, Business Administration, or related field; advanced degree preferred.
  • 7+ years of experience in marketing operations or related roles, with a proven track record of achieving results.
  • Experience in high-growth SaaS organizations with multiple product offerings is preferred.
  • Highly analytical mindset with excellent ability to absorb, process, and leverage data.
  • Proficiency in data analysis, metrics, and statistics.
  • Excellent written and verbal communication skills.
  • Ability to communicate complex concepts clearly and effectively.
  • Strong understanding and mastery of marketing technology tools and platforms, including HubSpot, Salesforce, Customer.io, ChurnZero, Google Analytics, Wordpress.
  • Interest in the K-12 education space and a creative "can do" approach.
  • Flexibility toward change and a passion for driving continuous improvement.
  • Establish the vision and strategy for the marketing operations function, aligning it with the broader goals of the marketing department and the overall business objectives.
  • Lead and manage Marketing Operations projects and initiatives across cross-functional and vendor partners, ensuring alignment with key business goals and fostering a high-performance culture.
  • Act as a liaison between marketing and other departments such as IT, finance, and sales operations, ensuring smooth integration of marketing operations across the organization.
  • Partner with the Senior Director of Revenue Marketing to set, track, and report on marketing KPIs (e.g. funnel metrics) and campaign/channel performance (e.g. ROI, ROAS, CLV).
  • Oversee the development of dashboards and reporting systems to consistently and scalably measure and report on marketing performance.
  • Provide data-driven analysis, trends, and actionable recommendations to the marketing and GTM teams.
  • Define and implement both marketing-sourced and multi-touch attribution reporting models to evaluate marketing channel performance.
  • Regularly report on marketing attribution, providing insights to improve channel effectiveness.
  • Design, implement, and report on website and email marketing A/B tests, ensuring continuous optimization.
  • Develop, document, and implement lead scoring models in collaboration with the SchoolStatus and Smore sales teams.
  • In partnership with the Senior Director of Revenue Marketing and Sr. Manager Demand Generation, regularly review and optimize lead scoring with sales leadership.
  • Partner with the Director of Project Management to identify and implement opportunities to streamline marketing workflows.
  • Ensure cross-functional alignment between marketing, sales, and other departments.
  • Leverage AI to enhance and optimize marketing processes.
  • Lead decision-making for the selection, implementation, and optimization of marketing technology platforms (e.g., CRM, marketing automation, analytics).
  • Collaborate with the Revenue Operations (RevOps) team to align the go-to-market (GTM) tech stack with organizational objectives.
  • Ensure marketing operations comply with data privacy laws (e.g., GDPR, CCPA) and governance policies related to marketing data.
Posted 11 days ago
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🧭 Full-Time

πŸ’Έ 81500.0 - 102500.0 USD per year

πŸ” EdTech

  • 5-8 years of professional experience in graphic design, with a strong portfolio showcasing a diverse range of design projects and demonstrating creativity, originality, and technical proficiency.
  • Advanced proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and familiarity with other design tools and technologies.
  • Strong conceptual thinking and problem-solving abilities, with the ability to translate complex ideas into visually compelling designs that resonate with our target audience.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, present ideas and concepts, and receive feedback constructively.
  • Proven leadership and mentoring skills, with the ability to inspire, motivate, and guide junior designers to achieve their full potential.
  • A passion for design excellence and a commitment to staying updated on industry trends, best practices, and emerging technologies.
  • Experience working in a fast-paced, deadline-driven environment, preferably in a creative agency, design studio, or in-house creative team.
  • Strong organizational and time management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet tight deadlines.
  • A proactive and collaborative approach to problem-solving, with a strong sense of ownership and accountability for delivering high-quality work that meets or exceeds expectations.
  • Lead the design process from concept to completion, working closely with cross-functional teams to develop innovative and effective visual solutions that meet project objectives and deadlines.
  • Collaborate with marketing, branding, sales, and product teams to understand project requirements, interpret briefs, and translate concepts into compelling visual designs that communicate key messages, enhance brand awareness, and drive conversions aligned with campaign goals.
  • Create and produce a wide range of design assets, including but not limited to digital and print materials, such as digital ads, presentations, static and animated social media graphics, sales enablement collateral, infographics, and website elements.
  • Develop and maintain brand guidelines and standards, ensuring consistency and coherence across different platforms and channels.
  • Stay updated on emerging design trends, tools, and technologies, and incorporate them into our design practices to ensure that our visual assets remain fresh, relevant, and engaging.
  • Collaborate with external vendors, agencies, and freelancers as needed to support design projects, ensuring that deliverables meet our standards of quality and excellence.
  • Participate in design reviews and brainstorming sessions, contributing ideas, insights, and feedback to enhance the overall creative process, help our brand stand out in the market, and deliver outstanding results.
  • Manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines in a fast-paced environment, while maintaining high standards of quality and attention to detail.
  • Act as a brand ambassador, upholding and promoting our brand identity and values through all design work and interactions, both internally and externally.
Posted 13 days ago
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