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Lead Marketing Operations Manager

Posted 13 days agoViewed

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💎 Seniority level: Lead, 7+ years

💸 Salary: 130000.0 - 150000.0 USD per year

🔍 Industry: EdTech

🏢 Company: SchoolStatus👥 251-500💰 Private over 3 years agoEducationUnified CommunicationsSoftware

🗣️ Languages: English

⏳ Experience: 7+ years

Requirements:
  • Bachelor's degree in Marketing, Business Administration, or related field; advanced degree preferred.
  • 7+ years of experience in marketing operations or related roles, with a proven track record of achieving results.
  • Experience in high-growth SaaS organizations with multiple product offerings is preferred.
  • Highly analytical mindset with excellent ability to absorb, process, and leverage data.
  • Proficiency in data analysis, metrics, and statistics.
  • Excellent written and verbal communication skills.
  • Ability to communicate complex concepts clearly and effectively.
  • Strong understanding and mastery of marketing technology tools and platforms, including HubSpot, Salesforce, Customer.io, ChurnZero, Google Analytics, Wordpress.
  • Interest in the K-12 education space and a creative "can do" approach.
  • Flexibility toward change and a passion for driving continuous improvement.
Responsibilities:
  • Establish the vision and strategy for the marketing operations function, aligning it with the broader goals of the marketing department and the overall business objectives.
  • Lead and manage Marketing Operations projects and initiatives across cross-functional and vendor partners, ensuring alignment with key business goals and fostering a high-performance culture.
  • Act as a liaison between marketing and other departments such as IT, finance, and sales operations, ensuring smooth integration of marketing operations across the organization.
  • Partner with the Senior Director of Revenue Marketing to set, track, and report on marketing KPIs (e.g. funnel metrics) and campaign/channel performance (e.g. ROI, ROAS, CLV).
  • Oversee the development of dashboards and reporting systems to consistently and scalably measure and report on marketing performance.
  • Provide data-driven analysis, trends, and actionable recommendations to the marketing and GTM teams.
  • Define and implement both marketing-sourced and multi-touch attribution reporting models to evaluate marketing channel performance.
  • Regularly report on marketing attribution, providing insights to improve channel effectiveness.
  • Design, implement, and report on website and email marketing A/B tests, ensuring continuous optimization.
  • Develop, document, and implement lead scoring models in collaboration with the SchoolStatus and Smore sales teams.
  • In partnership with the Senior Director of Revenue Marketing and Sr. Manager Demand Generation, regularly review and optimize lead scoring with sales leadership.
  • Partner with the Director of Project Management to identify and implement opportunities to streamline marketing workflows.
  • Ensure cross-functional alignment between marketing, sales, and other departments.
  • Leverage AI to enhance and optimize marketing processes.
  • Lead decision-making for the selection, implementation, and optimization of marketing technology platforms (e.g., CRM, marketing automation, analytics).
  • Collaborate with the Revenue Operations (RevOps) team to align the go-to-market (GTM) tech stack with organizational objectives.
  • Ensure marketing operations comply with data privacy laws (e.g., GDPR, CCPA) and governance policies related to marketing data.
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🧭 Full-Time

💸 113000.0 - 170000.0 USD per year

🔍 Marketing Technology

🏢 Company: Classy👥 251-500💰 Series D almost 4 years agoCrowdfundingNon ProfitEventsSoftware

  • 8+ years of experience in marketing operations
  • Deep expertise in top-of-funnel strategies and processes that fuel conversion and meaningful pipeline growth
  • Understand how IT, sales, finance, marketing, and sales development interweave with each other from a planning perspective
  • Can prove your ability to translate data into meaningful insights that drive business outcomes
  • Create and maintain demand gen and ABX reports and dashboards for funnel performance and marketing-sourced opportunity and pipeline creation by segment, campaign, and channel
  • Understand how to translate business process and policies into meaningful documentation
  • Self-motivated, detail-oriented, and capable of managing multiple projects independently
  • Manage the hygiene and quality of marketing data
  • Possess proficiency and familiarity with the following systems: Salesforce administration, reporting & dashboarding, Marketo marketing automation, Salesloft sales engagement administration, 6sense/Slintel administration, Qualified administration, Sendoso administration, Jira, Asana project management experience
  • Guide the development of the marketing technology stack, ensuring seamless integration, operation, and optimization of software such as Salesforce, Marketo, 6sense, and Sendoso
  • Audit and enhance marketing’s data strategy to manage lead lists, data enrichment, and form handling across all channels. Ensure data integrity and accessibility across marketing functions
  • Work with Marketing Intelligence to create and maintain dashboards and reports to monitor key marketing metrics, providing insights and recommendations to improve performance
  • Experience tracking and reporting on Account Journeys in relation to activities (marketing + sales) – creating repeatable processes
  • Optimize the campaign response-to-MQR process, collaborating with SDR, sales, and marketing teams to enhance lead management, routing, scoring, and nurturing
  • Direct A/B testing efforts to identify and implement best practices, driving continuous improvement in marketing tactics and strategies across teams and geographies
  • Work in tandem with an Email Marketing Manager to optimize Marketo and Salesforce integration including segmentation, duplicate records, etc.
  • Establish and maintain scalable processes to ensure best practices in campaign and lead management for inbound and outbound marketing
  • Deep understanding of the marketing technology landscape and the ability to quickly evaluate and learn new technologies

Project ManagementSQLData AnalysisSalesforceJiraAPI testingCI/CDReportingData visualizationMarketingLead GenerationDigital MarketingData managementA/B testing

Posted 20 days ago
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