Lead execution and governance for complex, high-value AI implementation programs from scoping to deployment.
Partner with sales and customer success teams to manage account health, mitigate churn, and secure multi-year renewals.
Define and report on business value metrics like ROI and cost reduction to drive platform adoption.
Establish and lead Quarterly and Executive Business Reviews with C-suite and VP-level stakeholders.
Identify new use cases and expansion opportunities within existing accounts.
Synthesize and champion product feedback to steer the internal roadmap.
Mentor mid-level and associate team members on delivery best practices.
Navigate complex enterprise politics and manage technical or operational risks.
Data AnalysisAccount ManagementRisk Management
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About Instabase
Instabase pioneers AI solutions, transforming complex, unstructured documents into verifiable data for enterprise clients. You will build on an AI Hub platform that automates document processing, data extraction, and analysis. Instabase serves large organizations in financial services, insurance, healthcare, and government, helping them streamline operations and enhance decision-making. Since its last funding round, the customer base has more than doubled, demonstrating rapid traction in a critical market. This enables enterprises to unlock insights from data that was previously inaccessible.
How We Work
Instabase cultivates a people-first culture that embraces experimentation and curiosity. You will join a team deeply committed to customer success, collaborating across global offices in San Francisco and Bengaluru. The work environment supports both remote and hybrid arrangements, allowing flexibility while fostering strong team connections. Decisions are made in open channels and through direct collaboration. We move fast, but we always ship polished, high-quality solutions.
Engineering at Instabase
You will develop cutting-edge AI-powered applications that solve the toughest unstructured data challenges. The core of Instabase's technical approach lies in its AI Hub, integrating large language models like OpenAI's ChatGPT-4 with proprietary content understanding models. Engineers apply prompt engineering and Python scripting to craft custom solutions. You will work with diverse APIs and databases, including RESTful, SQL, NoSQL, and MongoDB. This combination enables the automation of complex workflows and agentic AI for advanced process automation.
Why Join Us
Shape the future of enterprise AI, solving previously unsolvable unstructured data problems.
Work with cutting-edge LLMs and proprietary AI models, deploying innovative solutions daily.
Collaborate with a 'people-first' team that values experimentation, curiosity, and customer obsession.
Influence product direction by delivering direct customer feedback into development cycles.
Grow your skills in prompt engineering, Python, and advanced data technologies within a supportive environment.
Benefits & Perks
Flexible PTO: Take time off as needed.
Comprehensive Coverage: Medical, dental, and vision insurance (100% employer-paid for employees and dependents).
401(k) with Matching: Secure your financial future.
Parental Leave & Fertility Benefits: Up to 12 weeks of 100% paid parental leave.
Therapy Sessions Covered: 10 free sessions annually through Samata Health.
Wellness Stipend: Support for your fitness and well-being.