- Perform assessments, architecture design, and implementation of Citrix solutions (CVAD, DaaS, NetScaler, etc.)
- Lead client-facing engagements including workshops, discovery sessions, and technical deep dives
- Design and optimize Virtual Desktop Infrastructure (VDI) and application delivery solutions
- Provide guidance on Citrix Cloud and hybrid/on-prem architectures
- Troubleshoot and resolve complex performance, scalability, and user experience issues
- Lead or support migrations (e.g., on-prem to Citrix Cloud, legacy upgrades)
- Collaborate with client stakeholders to align solutions with business and technical requirements
- Produce and deliver high-quality documentation including design documents and runbooks
- Assist in developing Statements of Work (SOWs) and participate in solution scoping
- Clearly communicate technical concepts to engineers, managers, and executive audiences
- Support presales activities including solution design, estimates, and proposal contributions
- Develop reusable assets such as reference architectures, templates, and best practices
- Collaborate with sales teams to identify and pursue new opportunities
- Contribute to internal knowledge sharing, training sessions, and technical leadership initiatives