Mukuru

Mukuru is the company of choice for Fintech Talent.

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🔥 BBBEE Co-ordinator

Posted 2024-11-21

📍 South Africa

🧭 Full-Time

🔍 Financial services

Grade 12 or equivalent.
Higher or post-secondary certificate.
Degree in HR-related field (desirable).
1 year experience in a Human Capital environment.
1 year experience with human capital systems/processes.
1 year experience in the Financial services environment is advantageous.
Knowledge of Human Capital processes.
Computer literate with proficiency in Word, Excel, and PowerPoint.
Excellent verbal and written communication skills.
Strong administrative and coordination capabilities.

Ensure financial prudence when utilizing company resources.
Monitor daily staff queries and assist with issue resolution.
Draw accurate weekly reports for management.
Maintain and update HRIS monthly and resolve issues.
Assist the team with general inquiries and enhance job functions.

Communication SkillsCustomer serviceAttention to detailTime ManagementWritten communicationCompliance

Posted 2024-11-21

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🔥 People Learning Partner- Compliance

Posted 2024-11-21

📍 South Africa

🧭 Full-Time

🔍 Financial services

Bachelor's degree or Advanced Diploma.
Relevant certifications and professional memberships.
Minimum Grade 12 with law-related qualification.
Experience in compliance management in financial services.
L&D or training equivalent qualification preferred.
Train the Trainer accreditation advantageous.
Registered assessor status advantageous.
1-2 years training experience, 3-5 years financial services experience.
Experience with reporting and administration.
Experience in designing and delivering training programs.

Design and develop learning material/content.
Facilitate high-quality learning interventions.
Conduct Training Needs Analysis (TNA) and Skills Gap Analysis (SGA).
Evaluate effectiveness of training interventions.
Plan and conduct onboarding and training for new employees.
Ensure successful management of assigned projects.
Compile and analyze training-related data for reporting.
Partner with SDF to identify funding opportunities.

LeadershipProject ManagementData AnalysisPeople ManagementProject CoordinationCross-functional Team LeadershipFinancial ManagementData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMicrosoft OfficeAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationComplianceMicrosoft Office Suite

Posted 2024-11-21

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🔥 DEI Partner

Posted 2024-11-21

📍 Cape Town, ZA / Johannesburg, ZA / Pretoria, ZA

🧭 Full-Time

🔍 Financial services

Grade 12 or equivalent.
Bachelor's degree or Advanced Diploma in related field.
5+ years experience in diversity, equity, & inclusion, leading or coordinating related projects.
Certified Diversity Professional or ability to obtain certification within first six months.
5+ years experience in a training environment.
Project management and data analytics skills.

Play a key role in recognizing, creating, and implementing strategies to promote diversity.
Cultivate a supportive and inclusive work environment.
Drive DEI learning and professional development through facilitation of quality training sessions.
Lead initiatives for cultural recognition.
Serve as departmental liaison for DEI communications.
Monitor and track DEI metrics and legislative reporting.

Posted 2024-11-21

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🔥 Software Engineering Team Lead (PHP)

Posted 2024-11-19

📍 South Africa

🧭 Full-Time

🔍 Financial Services

Proven experience as a senior software engineer or team lead.
Strong proficiency in PHP and Symfony, with hands-on experience in microservices.
Familiarity with Agile and Scrum methodologies.
Excellent leadership and communication skills.
Exceptional problem-solving abilities.
A strong sense of responsibility for project success and client satisfaction.

Lead, mentor, and provide technical guidance to a team of 2-5 software engineers.
Take full ownership of the product or project, ensuring quality standards and user requirements are met.
Use expertise in PHP, Symfony, microservices, and CI/CD to guide the team.
Identify and implement process improvements to enhance development workflows.
Work in an Agile and Scrum environment and collaborate with cross-functional teams.
Encourage strong relationships within the team and align with multiple teams to meet project objectives.
Conduct regular performance reviews and provide feedback to support team members' development.

LeadershipPHPSoftware DevelopmentAgileGitSCRUMSymfonyCommunication SkillsCollaborationCI/CDMentoringDevOpsMicroservicesCoaching

Posted 2024-11-19

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🔥 Market Developer: Wallet and VAS

Posted 2024-11-14

📍 Zimbabwe

🧭 Full-Time

🔍 Financial Services

Grade 12 or equivalent qualification is essential.
Related tertiary qualification is essential.
3-4 years of work experience is advantageous.
Experience in a business development role is advantageous.
Desirable experience in Financial Services.
Knowledge of payments and remittances is required.
Knowledge of B2C & C2C marketing and sales processes is required.
Knowledge of contracts and commercial agreements is required.
Knowledge of operating license requirements is required.

Drive market penetration of the Wallet & VAS business to achieve budgeted targets.
Lead acquisitions of new customers and improve retention of existing customers.
Build capability in sales and marketing teams and train sales team on product features.
Oversee and improve distribution channels.
Manage projects according to specified plans, track progress, and coordinate team activities.
Identify and develop new business opportunities, present business cases, and negotiate contracts with partners.
Assist with budgeting, pricing reviews, and partner management.

Business DevelopmentStrategyBusiness developmentCommunication SkillsAnalytical SkillsCustomer serviceAttention to detailTime Management

Posted 2024-11-14

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🔥 Junior Market Developer: Mpay

Posted 2024-11-14

📍 Cape Town, ZA

🧭 Full-Time

🔍 Financial Services

Grade 12 or equivalent (Essential)
Related Tertiary Qualification (Essential)
1-2 Years of work experience (Advantageous)
Experience in a business development role (Advantageous)
Knowledge of payments and remittances
Knowledge of marketing and sales processes (B2C & C2C)
Knowledge of contracts and commercial agreements
Knowledge of operating license requirements

Drive market penetration of the Wallet & VAS business to meet budget targets.
Lead customer acquisition and retention efforts.
Oversee project implementation and coordinate team activities.
Identify and develop new business opportunities for growth.
Assist in budgeting and pricing processes.

Business DevelopmentStrategyBusiness developmentCommunication SkillsAnalytical SkillsCustomer serviceAttention to detailTime Management

Posted 2024-11-14

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🔥 Area Lead

Posted 2024-11-11

📍 Zimbabwe

🧭 Full-Time

🔍 Financial Services

Grade 12 or equivalent.
National Diploma or Advanced Certificate.
1 Year Experience in a Sales Field.
1 Year Experience in the Financial Services Environment.
1 Year Experience in Conducting Skills Gap Analysis and/or Training.
Knowledge of how to generate marketing collateral.
Knowledge of Mukuru products and services.
Knowledge of KYC processes and guidelines.
Verbal and written communication skills.

Lead the implementation of growth and brand strategy in the assigned area.
Conduct frequent audits of sales agent sites and provide feedback based on customer assessments.
Facilitate training for new and existing agents in line with the Training Lead's requirements.
Monitor team member performance, prepare for weekly team meetings, and coach towards goals.
Manage marketing collateral and ensure adequate stock for agents.

LeadershipStrategyCommunication SkillsCustomer servicePresentation skillsWritten communicationCoaching

Posted 2024-11-11

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🔥 Wallet Support Consultant (Shona)

Posted 2024-11-11

📍 South Africa

🧭 Full-Time

🔍 Customer Support

Grade 12 or equivalent (Essential)
Degree/diploma (desirable)
Mukuru call centre training course
Understanding and speaking of a relevant language (Shona)
6 months as a Customer Service Consultant (Essential)
Knowledge of money transfer procedures
Knowledge of African currencies
Knowledge of card manager and Zendesk systems

Reduce costs and increase efficiency while delivering world-class customer service.
Take ownership of processes and systems, contributing ideas for improvement.
Escalate system issues to relevant teams for resolution.
Process all customer queries accurately, ensuring zero errors.
Engage with customers professionally to build brand equity.
Communicate effectively with internal and external stakeholders.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Posted 2024-11-11

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🔥 Payment Operations Support Consultant

Posted 2024-11-11

📍 Cape Town, ZA

🧭 Full-Time

🔍 Payment Operations

Grade 12 / or equivalent (Essential).
Degree/diploma (Desirable).
1-2 years Customer Service Consultant experience (Essential).
Understanding and speaking of Shona/Chewa/Ndebele.
6 months experience with Valtari Software (Desirable).
Knowledge of money transfer procedures.
Knowledge of online banking.
Knowledge of Mukuru products.
Knowledge of AML practices.

Resolve Pay-In queries to ensure timely release of the order.
Resolve Pay-out partner queries.
Action all tickets (resolved or noted) within the SLA set by the Supervisor.
Complete investigations in accordance with SOP specifications.
Ensure business continuity at all times.
Own communication with customers and stakeholders within the SLA.
Manage, control, and assign user access to the pay-out system.
Provide professional customer service and information based on training received.
Maintain knowledge of all company products.
Manage own professional and self-development.

Posted 2024-11-11

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🔥 Senior DevOps (Site Reliability Engineer)

Posted 2024-11-07

📍 South Africa

🧭 Full-Time

🔍 InfoTech

Grade 12 or equivalent (Essential). A related tertiary qualification is desirable.
Minimum of 7+ years in DevOps, IT, or SysAdmin roles, with solid experience in Linux administration (Essential).
Experience building PCI/ISO27001-compliant systems (Desirable).
Familiarity with Agile and TDD methodologies.
Expertise in AWS (required), with additional knowledge of Azure and GCP (desired).
Experience with configuration management tools like Puppet, Chef, Ansible, Salt, and VPN.
Proficiency in scripting languages such as Bash, PHP, Ruby, and Python.
Knowledge of configuring and monitoring core apps like web servers, databases, and messaging queues (e.g., Apache, Nginx, MySQL, RabbitMQ).
Experience with JIRA, Jenkins, ELK stack, and Capistrano for issue tracking, CI, logging, and deployments.
Solid understanding of DNS, routing, firewall, load balancing, and proxy configurations.
Knowledge of primary and read replica database design.

Collaboratively manage all cloud infrastructure environments as part of the DevOps team.
Monitor infrastructure to ensure optimal performance and availability at all times.
Implement intrusion prevention and detection tools to enhance security.
Ensure proper operating system and software installation/configuration.
Proactively enhance and refine monitoring and alerting systems to catch issues early.
Identify opportunities to enhance the performance and efficiency of systems.
Ensure redundancy, failover, and disaster recovery processes are in place.
Create and maintain high-level design documentation and system diagrams.
Actively contribute to all relevant meetings and collaborate in an agile environment.
Identify issues and propose solutions to make the business more efficient and productive.
Share knowledge and best practices with fellow DevOps engineers.
Take ownership of the strategic direction and maintenance of our internal infrastructure.
Manage professional and self-development to stay ahead of emerging technologies and industry best practices.

AWSPHPPythonAgileBashJenkinsMySQLNginxRabbitmqRubyJiraCommunication SkillsCollaborationDocumentation

Posted 2024-11-07

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