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Mukuru

👥 101-250Mobile PaymentsFinancial ServicesPaymentsFinanceFinTech💼 Private Company
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Mukuru is a leading FinTech company specializing in providing affordable and reliable financial services, primarily focusing on international money transfers across Africa. We've processed over 40 million cross-border transactions, establishing ourselves as one of the continent's largest remittance providers. Mukuru's innovative platform empowers individuals and businesses with access to essential financial tools, including mobile wallets and payment solutions. Our unique value proposition lies in bridging the digital divide, connecting underserved communities to global financial networks. Our engineering teams leverage a robust technology stack, including PHP, Symfony, microservices architecture, and cloud technologies such as Amazon Web Services and Cloudflare. We embrace Agile and Scrum methodologies, fostering a collaborative and innovative culture that prioritizes continuous learning and professional growth. We offer flexible work arrangements, including remote opportunities, attracting top Fintech talent from across the globe. We actively promote diversity and inclusion, building a diverse and dynamic workforce. Mukuru's commitment to technological advancement and customer-centricity is reflected in our continuous expansion and adoption of new technologies. Our growth trajectory is impressive, with significant funding secured, enabling further innovation and market penetration. We're consistently recognized for our contributions to the African FinTech landscape, making us an exciting and rewarding place to build your career. We value innovation, collaboration, and a commitment to making a positive impact on the lives of our customers. We offer a supportive and inclusive environment where employees are empowered to contribute their unique skills and perspectives. We provide opportunities for professional development and career advancement, and strive to create a workplace where everyone feels valued and respected.

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Jobs at this company:

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🔥 BI Analysis Team Lead
Posted about 1 month ago

📍 South Africa

🧭 Full-Time

🔍 Fintech

  • 6+ years working experience within Data Analytics or Business Intelligence, driving Analytics/BI projects to successful completion, resulting in business impact.
  • 3+ years leading a team of BI/Data & Analytics specialists.
  • Strong stakeholder engagement skills to gather and effectively communicate Analytics/BI project requirements, outcomes, results, and status.
  • Strong communication and presentations skills able to appropriately structure communication to fit the type of audience i.e. technical vs. non-technical and organizational level (e.g., executive vs. operational manager)
  • Strong report/dashboard development and data visualization skills with modern BI tools (e.g., Power BI)
  • Extensive experience building semantic models for enterprise-wide reporting.
  • Strong Data Modelling expertise (e.g., dimensional Kimball)
  • Advanced SQL skills (development and optimization)
  • Advanced Excel skills
  • R or Python programming for data analytics (desirable)
  • Be commercially curious with the ability to understand a business area and its strategic outcomes, as well as the business processes and metrics/levers that drive its performance.
  • Knowledge of data analysis techniques, such as time series analysis, scenario analysis, clustering & segmentation, regression, decision trees, forecasting, and interpretation & creation of probability distributions (proficiency in a few of these will suffice)
  • Partner with stakeholders across all levels and business areas to take-on and propose data-driven solutions to aid the execution and fulfilment of their business strategy.
  • Lead and manage a team of Analytics specialists to ensure the delivery of accurate and scalable data & analytics solutions and insights to support business objectives.
  • Elicit business requirements and translate them into the appropriate data modelling, reporting and analysis specifications, employing critical thinking to ensure alignment with the actual business need.
  • Take ownership of all projects allocated to you, create & maintain the corresponding project roadmap, and proactively communicate the status (including blockers, risks, issues) of the project with all affected stakeholders.
  • Share data and analysis results visualized in a manner that is intuitive to the audience and improves access and visibility into the data.
  • Train and support the user community in the use of reports, BI tools, and the interpretation of analysis results.
  • Provide your team with clear performance standards, hold them accountable, and identify and implement practices to improve team morale and performance.
  • Proactively identify and resolve issues or bottlenecks that may impair your team’s ability to meet delivery goals.
  • Monitor staff compliance to HR policies and procedures and take corrective action or escalation where needed.
  • Help define and improve upon our data warehousing, data governance, and analytics standards & practices through knowledge sharing, internal collaboration, conducting peer reviews, mentorship, and contribution to internal documentation.
  • Actively develop and deliver Data & Analytics solutions as part of the team, which will include (not exhaustive): Profile and validate all data intended for use in reporting or analytics to ensure high data quality (business relevance, accuracy, completeness, consistency, timeliness)
  • Design, build, deploy, and maintain data models that are optimized for high performance, scale, reusability, ease of maintainability and auditability.
  • Design, build, deploy, and maintain reporting semantic layers (on-top of said data models) and reports structured and documented in a manner that enables and facilitates end user self-service access and use of the data.
  • Perform data analysis to extract key insights and observations to influence and/or support business decisions and actions.
  • Incorporate DevOps practices in all data model and report development; includes but not limited to version control, data quality validation/testing and automated integration and deployment.
  • Continuously upskill and stay abreast of new developments in the Data Analytics and Modelling space (tooling, methodologies, applications) to refine the team’s Data Analytics capabilities.
  • Perform duties listed above using, but not limited to, the skills and experience outlined in the key requirements section below.

Project ManagementPythonSQLBusiness IntelligenceData AnalysisETLSnowflakeCommunication SkillsAnalytical SkillsMicrosoft ExcelData visualizationTeam managementStakeholder managementData modelingData analyticsData management

Posted about 1 month ago
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🔥 Territory Sales Supervisor - China Market
Posted 7 months ago

📍 China, South Africa

🧭 Full-Time

🔍 Remittances, financial services

  • Sales and Marketing qualification (Essential)
  • At least 5 years of sales experience, with 2 years at a managerial level (Essential)
  • Fluency in English and Chinese (essential - speaking and reading)
  • Experience managing a Salesforce and domestic/international travel.
  • Knowledge of sales and marketing principles and marketing collateral generation.
  • Provide oversight on retail sales and drive sales to individuals and corporates in China sending countries.
  • Generate sales through an agent army and market Mukuru's products.
  • Push brand awareness across partnerships, engage with ex-pat communities, and establish new corridors.
  • Conduct marketing research, manage marketing collateral, travel domestically and internationally for market expansion.

LeadershipProject ManagementBusiness DevelopmentPeople ManagementCross-functional Team LeadershipCommunication SkillsCollaborationOrganizational skillsInterpersonal skills

Posted 7 months ago
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🔥 Agent Support Officer (China Corridor)
Posted 7 months ago

📍 South Africa

🧭 Full-Time

🔍 Money transfer services

  • Grade 12 or equivalent (Essential)
  • Degree/diploma (Desirable)
  • Mukuru call centre training course (Essential)
  • Communicating in Mandarin (Essential)
  • 6 months Sales and Support Consultant experience (Essential)
  • Contact centre experience (Desirable)
  • Knowledge of money transfer procedures
  • Knowledge of FICA regulations
  • Knowledge of African currencies
  • Assist Field Agents through multiple communication platforms such as the Mukuru call centre, WhatsApp, Zendesk, and email.
  • Identify Sales Consultant, establish queries, provide assistance, verify client details, registrations, and resend OTP SMSs.
  • Provide support to Sales Consultants on procedures, App queries, device setup, and payroll issues.
  • Maintain professional customer service and uphold client confidentiality.

Communication SkillsAnalytical SkillsCollaborationAttention to detailComputer skills

Posted 7 months ago
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