Reverence

Reverence is a technology company setting a new standard for home-based healthcare. We partner with innovative provider groups to improve the clinical effectiveness and financial sustainability of care models. We recently raised a $9.5 million seed round and acquired a unique, AI-powered shift management engine as a key building block of our product suite. By pairing our technology with a deeply-felt and humanizing culture that celebrates the heroism of caregivers, we will drive patient outcomes and improve the day-to-day realities of families and home healthcare workers alike. Please see more detail at: ReverenceCare.com

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Jobs at this company:

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🔥 Chief of Staff

Posted 4 days ago

📍 United States

🧭 Full-Time

💸 60000.0 - 110000.0 USD per year

🔍 Healthcare

🔧 Requirements

2-4 years experience in an elite professional environment
High degree of comfort with ambiguity
Strong competency for hands-on engagement shaping the day-to-day operating processes of a front-line workforce
Solid people skills and the ability to operate cross-functionally with a soft touch and empathy
Strong growth mindset and a humble, learning-focused disposition

💡 Responsibilities

Shaping our approaches to team management, data/analytics, and customer support
Engaging cross functionally with Reverence’s product team, commercial team, and people team
Utilizing AI tools to reshape our Sales Development and outreach functions
Shaping the training program for our front-line personnel and working with trainers to drive A+ implementation
Designing reporting & analytics functionalities, working with product org to connect third-party analytics software to Reverence’s technology and creating reports that are valuable & user-friendly for customers

Project ManagementBusiness AnalysisData AnalysisPeople ManagementProject CoordinationProduct OperationsCross-functional Team LeadershipOperations ManagementStrategyBusiness OperationsFinancial ManagementStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceOrganizational skillsTime ManagementWritten communicationMultitaskingAdaptabilityRelationship buildingProblem-solving skillsMS OfficeCritical thinkingTeamworkResearchFluency in EnglishNegotiation skillsVerbal communicationReportingTrainingData visualizationTeam managementStakeholder managementStrategic thinkingProcess improvementData analyticsCustomer supportChange ManagementBudget managementPositive attitude

Posted 4 days ago

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🔥 Staffing Coordinator (Full-time Contract, 9 am-5 pm Pacific time Mon-Fri)

Posted 4 months ago

📍 United States

🧭 Contract

🔍 Health care technology

🔧 Requirements

Effective communication skills with clients, patients, caregivers, and families.
Customer service experience; be friendly, positive, persuasive, and solutions-oriented.
Proactive problem solver capable of managing difficult situations.
Highly organized with attention to detail.
2-3 years of experience in customer service, health care, hospitality, or retail preferred.
Strong ability to navigate multiple technology systems simultaneously.
Previous experience as a home care scheduler is a plus.
Fluency in Spanish is a plus.
Experience in home care, health care, or senior-related industry is a plus.

💡 Responsibilities

Interact directly with clients, caregivers, and patients regarding scheduling and staffing.
Coordinate with care coordinators to place home care aides into long-term placements.
Address staffing scenarios, attendance issues, and schedule changes to ensure coverage.
Provide customer service and handle complaints.
Utilize technology for client assignments and case tracking using ZenDesk.
Communicate updates to caregivers and patients.
Handle Patient Health Information (PHI).

Communication SkillsProblem SolvingCustomer serviceOrganizational skills

Posted 4 months ago

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🔥 Scheduling Operations Weekend Supervisor (Part-Time Contract)

Posted 4 months ago

📍 United States

🧭 Contract

🔍 Healthcare

🔧 Requirements

Experience supervising a customer service team and monitoring performance trends.
Experience working in a high-volume environment.
Proactive problem solver and able to handle difficult situations or customers as they arise
Extensive customer service experience - Be friendly, positive and solutions-oriented
Highly organized with strong attention to detail (i.e., able to follow clearly defined procedures)
Ability to navigate multiple technology platforms simultaneously.
Effective communication skills with clients, patients, caregivers and families

💡 Responsibilities

Oversee a fast-paced, high-volume ticket queue, flag urgent and high-priority items, and assign them to the appropriate team members.
Monitor team performance, coach SOAs, and ensure adherence to quality standards.
Handle escalations from clients and caregivers, ensuring timely resolutions.
Support caregivers and agencies in filling shifts on short notice, addressing real-time issues.
Utilize multiple software systems (including ZenDesk, Wellsky, AxisCare, and Google Workspace) to track cases and communicate effectively.
Prepare handoff reports for end-of-shift transitions.

LeadershipData AnalysisPeople ManagementCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer service

Posted 4 months ago

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🔥 Staffing Coordinator (Full-time Contract, 10 am-6 pm Eastern time Mon-Fri)

Posted 4 months ago

📍 United States

🧭 Contract

🔍 Healthcare technology

🔧 Requirements

Effective communication skills with clients, patients, caregivers, and families.
Customer service experience; must be friendly, positive, persuasive, and solutions-oriented.
Proactive problem solver capable of handling difficult situations.
Highly organized with attention to detail and procedural adherence.
2-3 years of experience in customer service, healthcare, hospitality, or retail preferred.
Strong ability to navigate multiple technology systems simultaneously.
Previous experience as a home care scheduler is a plus.
Fluency in Spanish is a plus.
Experience in home care, healthcare, or senior-related industry is a plus.

💡 Responsibilities

Interact directly with clients, caregivers, and patients regarding scheduling and staffing.
Work with care coordinators to place home care aides into long-term placements.
Manage staffing scenarios including attendance issues and schedule changes.
Use technology systems to assign clients and track cases.
Communicate updates and changes to caregivers and patients.
Handle Patient Health Information (PHI).

Project CoordinationCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceOrganizational skills

Posted 4 months ago

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🔥 Scheduling Operations Associate (Part-Time Contract)

Posted 4 months ago

📍 United States

🧭 Part-Time

🔍 Healthcare Technology

🔧 Requirements

Some customer service experience
Highly organized with attention to detail
Ability to work across multiple technology platforms
Effective communication skills
Previous scheduling experience is a plus

💡 Responsibilities

Interact with clients, caregivers, and patients regarding staffing and attendance issues
Use technology to assign clients to clinicians
Track cases and communication via ZenDesk
Communicate scheduling updates to caregivers and patients
Handle Patient Health Information (PHI)

Communication SkillsAnalytical SkillsCollaborationCustomer service

Posted 4 months ago

Apply