Reverence

Reverence is a technology company setting a new standard for home-based healthcare. We partner with innovative provider groups to improve the clinical effectiveness and financial sustainability of care models. We recently raised a $9.5 million seed round and acquired a unique, AI-powered shift management engine as a key building block of our product suite. By pairing our technology with a deeply-felt and humanizing culture that celebrates the heroism of caregivers, we will drive patient outcomes and improve the day-to-day realities of families and home healthcare workers alike. Please see more detail at: ReverenceCare.com

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🏢 More Staffing LLC

Jobs at this company:

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🔥 Outbound Calling Agent (Part Time)

Posted 27 days ago

📍 United States

🧭 Contract

🔍 Healthcare

🔧 Requirements

Energetic, outgoing personality
Effective communication and persuasion skills
Persistence and resilience
Flexible problem solver and ability to pick up things quickly
2-3 years of related work experience

💡 Responsibilities

Cold-call 10-15 agencies every hour
Document and organize your outbound calls in order to ensure proper follow-up and detailed next-steps
Set up sales meetings for your direct supervisor

SalesforceCommunication SkillsCustomer serviceNegotiation skillsVerbal communicationActive listeningSales experienceLead GenerationCRM

Posted 27 days ago

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🔥 Chief of Staff

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 70000.0 - 125000.0 USD per year

🔍 Home-based care

🔧 Requirements

2-4 years experience in an elite professional environment
High degree of comfort with ambiguity
Strong competency for hands-on engagement shaping the day-to-day operating processes of a front-line workforce
Solid people skills and the ability to operate cross-functionally with a soft touch and empathy where required

💡 Responsibilities

Shape our approaches to team management, data/analytics, and customer support
Engage cross functionally with Reverence’s product team, commercial team, and people team
Utilizing AI tools to reshape our Sales Development and outreach functions
Shaping the training program for our front-line personnel and working with trainers to drive A+ implementation
Designing reporting & analytics functionalities, working with product org to connect third-party analytics software to Reverence’s technology and creating reports that are valuable & user-friendly for customers

Project ManagementBusiness AnalysisData AnalysisPeople ManagementProject CoordinationProduct OperationsCross-functional Team LeadershipOperations ManagementStrategyBusiness OperationsFinancial ManagementStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceOrganizational skillsTime ManagementWritten communicationMultitaskingAdaptabilityRelationship buildingProblem-solving skillsMS OfficeCritical thinkingTeamworkResearchFluency in EnglishNegotiation skillsVerbal communicationReportingTrainingData visualizationTeam managementStakeholder managementStrategic thinkingProcess improvementData analyticsCustomer supportChange ManagementBudget managementPositive attitude

Posted about 1 month ago

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🔥 Staffing Coordinator (Full-time Contract, 9 am-5 pm Pacific time Mon-Fri)

Posted 5 months ago

📍 United States

🧭 Contract

🔍 Health care technology

🔧 Requirements

Effective communication skills with clients, patients, caregivers, and families.
Customer service experience; be friendly, positive, persuasive, and solutions-oriented.
Proactive problem solver capable of managing difficult situations.
Highly organized with attention to detail.
2-3 years of experience in customer service, health care, hospitality, or retail preferred.
Strong ability to navigate multiple technology systems simultaneously.
Previous experience as a home care scheduler is a plus.
Fluency in Spanish is a plus.
Experience in home care, health care, or senior-related industry is a plus.

💡 Responsibilities

Interact directly with clients, caregivers, and patients regarding scheduling and staffing.
Coordinate with care coordinators to place home care aides into long-term placements.
Address staffing scenarios, attendance issues, and schedule changes to ensure coverage.
Provide customer service and handle complaints.
Utilize technology for client assignments and case tracking using ZenDesk.
Communicate updates to caregivers and patients.
Handle Patient Health Information (PHI).

Communication SkillsProblem SolvingCustomer serviceOrganizational skills

Posted 5 months ago

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🔥 Scheduling Operations Weekend Supervisor (Part-Time Contract)

Posted 5 months ago

📍 United States

🧭 Part-Time

🔍 Healthcare

🔧 Requirements

Experience supervising a customer service team and monitoring performance trends.
Experience working in a high-volume environment.
Proactive problem solver and able to handle difficult situations or customers as they arise
Extensive customer service experience - Be friendly, positive and solutions-oriented
Highly organized with strong attention to detail (i.e., able to follow clearly defined procedures)
Ability to navigate multiple technology platforms simultaneously.
Effective communication skills with clients, patients, caregivers and families

💡 Responsibilities

Oversee a fast-paced, high-volume ticket queue, flag urgent and high-priority items, and assign them to the appropriate team members.
Monitor team performance, coach SOAs, and ensure adherence to quality standards.
Handle escalations from clients and caregivers, ensuring timely resolutions.
Support caregivers and agencies in filling shifts on short notice, addressing real-time issues.
Utilize multiple software systems (including ZenDesk, Wellsky, AxisCare, and Google Workspace) to track cases and communicate effectively.
Prepare handoff reports for end-of-shift transitions

LeadershipData AnalysisPeople ManagementCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer service

Posted 5 months ago

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🔥 Full Stack Engineer

Posted 5 months ago

📍 USA

🧭 Full-Time

💸 110000 - 165000 USD per year

🔍 Healthcare Technology

🔧 Requirements

5+ years of experience in software development.
Solid understanding of software engineering best practices.
Experience in Full Stack development with a heavier front-end focus.
Strong unit test and debugging skills.
Experience with Agile (Scrum, Kanban, etc.) software development.
Experience working with React / React Native / Python.
Prior experience with HIPAA/GDPR/PCI or similar security practices is a plus.
Experience with cloud technologies, preferably AWS.
Ability to partner with organizational stakeholders to understand and solve business problems.

💡 Responsibilities

Make key contributions to the design and development of our internal and external tools/sites.
Implement ops strategies and tools to move quickly and focus on the product.
Partner with back-end developers to serve the needs of web and mobile clients.
Write reusable, testable, and efficient code.
Take ownership and responsibility for the services worked on, including support.
Integrate with customer APIs and outside services.
Become an expert on the secure handling of sensitive healthcare data (PHI).
Collaborate with other engineers and product managers to ensure clarity in purpose and execution.
Experiment with processes and tools for developer and product manager productivity.
Engage in a vibrant remote work environment through writing and asynchronous communication.
Foster a culture of growth by participating in group learning and exploring individually.

AWSGraphQLPythonSoftware DevelopmentAgileAndroidFull Stack DevelopmentReact NativeSCRUMReactAgile methodologiesDebugging

Posted 5 months ago

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🔥 Scheduling Operations Associate (Part-Time Contract)

Posted 5 months ago

📍 United States

🧭 Contract

🔍 Healthcare

🔧 Requirements

Some customer service experience - Be friendly, positive and solutions-oriented
Highly organized with attention to detail (i.e., able to follow clearly defined procedures)
Ability to quickly work in multiple technology platforms simultaneously
Proactive problem solver and able to handle difficult situations or customers as they arise
Effective communication skills with clients, patients, caregivers and families
Previous experience as a health care scheduler (or other industry front-line scheduling) is a plus
1-2 years customer service, hospitality or retail experience preferred
Fluency in Spanish is a plus

💡 Responsibilities

Interact directly with clients, caregivers and patients to handle client related matters including: staffing scenarios and attendance issues (no shows, lateness); schedule changes to ensure patient/caregiver coverage; customer service complaints
Use technology to assign clients to the appropriate clinicians
Use a ZenDesk ticketing system to track ongoing cases and communication
Communicate with caregivers and patients regarding any updates or changes to their schedule
Utilize technology across multiple software systems (Google workspace and proprietary systems) to ensure the best service for all
Handle Patient Health Information (PHI)

Communication SkillsAnalytical SkillsCollaborationCustomer service

Posted 5 months ago

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