Scheduling Operations Associate (Part-Time Contract)

Posted 4 months agoViewed

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💎 Seniority level: Entry, 1-2 years

📍 Location: United States, EST

🔍 Industry: Healthcare Technology

🏢 Company: Reverence

🗣️ Languages: English, Spanish

⏳ Experience: 1-2 years

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationCustomer service

Requirements:

Some customer service experience
Highly organized with attention to detail
Ability to work across multiple technology platforms
Effective communication skills
Previous scheduling experience is a plus

Responsibilities:

Interact with clients, caregivers, and patients regarding staffing and attendance issues
Use technology to assign clients to clinicians
Track cases and communication via ZenDesk
Communicate scheduling updates to caregivers and patients
Handle Patient Health Information (PHI)