Zinier

Zinier offers a low-code field service automation platform that provides a combined power of humans and technology.

11-50 employees
Founded 2015
$90M series c
Artificial Intelligence (AI)
Private Company

Open Positions26

Anywhere in the USFull-TimeSaaSPosted
  • Manage tickets from intake through resolution while meeting SLA expectations
  • Troubleshoot complex issues across workflows, configurations, integrations, and Zinier platform functionality
  • Partner cross-functionally with Product, Engineering, Professional Services, and Customer Success teams
  • Identify recurring issues and root causes to improve support operations
  • Develop product expertise as a subject matter expert
  • Create and maintain documentation
  • Handle escalations and occasional on-call support coverage
JiraRESTful APIsTroubleshooting+4 more
Showing 1 of 26 positions

About Zinier

Zinier is a rapidly growing, remote-first company revolutionizing field service automation. We build a low-code platform that empowers deskless workers – the 80% of the global workforce who keep our world running – with intuitive tools and AI-powered insights. Our platform transforms how teams coordinate and execute work, resulting in faster problem-solving, proactive maintenance, and agile infrastructure adaptation. We're making a tangible impact on a massive underserved market by driving technology equity. Our tech stack includes a blend of modern web technologies and robust backend systems, focusing on a scalable and reliable platform. We leverage technologies like iPhone/Mobile compatibility, Google Tag Manager, and Google Analytics to optimize user experience and performance. Our engineering culture champions collaboration, innovation, and a commitment to delivering high-quality software. We prioritize a flexible, remote-first environment that supports our global team across multiple locations. At Zinier, we are committed to fostering an inclusive and diverse workplace where every voice matters. Our mission is to enable 2.7 billion deskless workers to achieve greater success; our values are reflected in our supportive work environment, including paid parental leave, extra quarterly paid time off, and opportunities for professional development. We are a venture-backed company with significant funding and a proven track record of growth. Zinier offers competitive salaries and benefits, unique career growth opportunities within a fast-paced, innovative, and mission-driven environment. If you're passionate about making a difference, we invite you to join our global team.

Tech Stack

widgetsanalyticsmobilemx

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