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IPConfigure

👥 11-50SecuritySoftware💼 Private Company
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IPConfigure, founded in 2003 and based in Norfolk, Virginia, is a veteran-owned software company specializing in video surveillance solutions. Their products, including the Orchid VMS platform and SteelFin Appliances, utilize a browser-based interface compatible with both Windows and Linux, supporting unlimited cameras and users across various architectures. Their solutions have been implemented in diverse settings such as restaurants, international ports, hospitals, and universities.

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Jobs at this company:

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🔥 Customer Success Manager
Posted 7 days ago

📍 United States

🧭 Full-Time

🔍 Technology sector, specifically video surveillance or security solutions

  • Excellent communication and interpersonal skills, with the ability to foster relationships with customers.
  • Strong analytical skills with experience in using data to drive decisions.
  • Ability to understand customer needs and translate them into actionable plans.
  • Proficient in customer relationship management (CRM) software.
  • Project management skills are a plus.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • A passion for customer success and improving user experiences.
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 2+ years of experience in a customer success, account management, or a related role.
  • Experience in the technology sector, particularly in video surveillance or security solutions, is a plus.
  • Serve as the primary point of contact for customers throughout their post-sales lifecycle; ensuring they receive the value expected from IPConfigure's products.
  • Conduct regular check-ins and strategy sessions to optimize usage and address potential issues.
  • Gather customer feedback and share insights with the product team for product improvement.
  • Monitor and report on customer health metrics and renewal forecasts.
  • Analyze customer data and usage patterns to identify opportunities for adoption and expansion of IPConfigure solutions.
  • Collaborate with sales, support, and engineering teams to ensure customer needs are being met.
  • Develop tailored customer success plans to promote product adoption and satisfaction.
  • Assist in the creation of training materials and documentation for customers.

Data AnalysisCRMCustomer Success

Posted 7 days ago
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🔥 Regional Sales Manager- Central U.S.
Posted 3 months ago

📍 United States

🧭 Full-Time

🔍 Video security systems, IT

  • Strong knowledge of video security systems and IT.
  • Excellent verbal and listening skills.
  • Strong writing and correspondence abilities.
  • Positive reputation in customer interactions.
  • Proficient presentation skills.
  • Ability to design documentation for video, audio, and network topologies.
  • Resourcefulness and flexibility.
  • Preferred experience as a sales engineer or in a similar technical role.
  • Bachelor's degree in Business or a Computer-related field, or equivalent experience.
  • 1+ years of experience in networking and/or video system, preferably customer-facing.
  • Optional U.S. military experience.
  • Provide sales support for potential and existing end customers, integrators, distributors, and technology partners.
  • Demonstrate products and provide new product information along with system requirements and design.
  • Develop system design recommendations for clients.
  • Manage existing projects and customer relations.
  • Conduct training seminars both on-site and via webinars.
  • Coordinate on-site proof of concept and trial installations.
  • Identify potential integrators to enhance sales in the region.
  • Perform other related sales duties as assigned.

Project ManagementBusiness DevelopmentCommunication SkillsPresentation skillsVerbal communication

Posted 3 months ago
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🔥 JavaScript Programmer for Video Surveillance System
Posted 4 months ago

📍 United States

🧭 Full-Time

🔍 Video Surveillance

  • Expertise in JavaScript, HTML, CSS.
  • Familiarity with JavaScript frameworks such as AngularJS or React, CSS3, and HTML5.
  • Object Oriented design background.
  • Experience with web service programming (SOA, SOAP, REST).
  • An active concern for quality engineering, with experience building scalable web applications.
  • Bachelor’s Degree in Computer Science, Engineering, or related discipline.
  • 5+ years experience developing long-lived, enterprise JavaScript applications.
  • Participate in a well-defined Agile software development process with other senior developers.
  • Develop high quality, well-designed application code for features and system components.
  • Participate in feature design, ensuring a balance between business and technology requirements.
  • Deliver code as scheduled that adheres to the design.
  • Find root causes of defects in features.
  • Adhere to coding practices designed to promote code reuse and standardization.
  • Provide time and resource estimates for own feature areas.
  • Identify risks and mitigation strategies.

Software DevelopmentAgileHTMLCSSJavascriptReact

Posted 4 months ago
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