Talon.One

Talon.One is a solution for creating, managing, and analyzing promotional marketing campaigns.

101-250 employees

Founded 2015

Loyalty Programs

Private Company

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Loyalty Programs Business Development SaaS Marketing Information Technology Enterprise Software+1 more

Hybrid Work Model

This company offers a hybrid work model combining remote and office work.

Open Positions2

This is a full-time remote role based in Singapore.Full-TimeSoftware, Promotions, LoyaltyPosted

Technical Account Manager Lead APAC

Oversee the day-to-day operations of the APAC Technical Account Management team, ensuring high-quality service delivery and client satisfaction
Transition the team toward a proactive model by implementing systems that enable members to handle complex issues independently
Build high levels of trust and psychological safety, creating an environment where team members feel supported and empowered
Provide hands-on mentorship on problem-solving, client management, and technical platform capabilities
Establish and refine scalable tools and workflows to manage team growth and workload distribution effectively
Stay current on the Talon.One platform and API-first capabilities to jump in and support the team during critical situations
Serve as the technical escalation point for critical customer issues in your region, working with your team and internal resources to ensure timely and effective resolution
Contribute to programs for proactive technical guidance, best practice sharing, and strategic client engagement to ensure optimal platform use

OAuthRESTful APIsJSON+1 more

Showing 1 of 2 positions

About Talon.One

Talon.One pioneered the incentives engine that unifies loyalty, promotions, and gamification. We empower over 250 global brands like Adidas and Sephora to build personalized campaigns. Our API-first platform processes millions of real-time requests with sub-millisecond latency. You will contribute to a scalable product, defining the future of promotional marketing.

How We Work

Our culture is built on trust and accountability. We offer a hybrid work model for our Berlin headquarters and use coworking spaces in hubs for local meetups. You can work remotely from abroad for up to 90 days annually. We prioritize flexible, family-friendly environments, clear communication, and continuous learning.

Engineering at Talon.One

Talon.One's platform is inherently API-first, processing millions of API requests in real time. We achieve sub-millisecond latency for complex promotional campaigns. Engineers solve challenges in scalability, personalization, and real-time data processing. You will work with technologies like Golang, JavaScript, PostgreSQL, React, and Ruby to build powerful solutions.

Why Join Us

Shape the future of marketing with an API-first incentives engine.
Grow with a company that values ownership, clarity, and teamwork.
Work in a flexible, international environment across multiple locations.
Collaborate with diverse teams, making a direct impact on our product.
Benefit from continuous learning and development opportunities.

Benefits & Perks

1,600 SGD annual learning budget.
30 days annual leave, plus extra paid days for your birthday and moving day.
450 SGD home office setup budget and 75 SGD monthly home office allowance.
Freedom to work from abroad for up to 90 days worldwide.
WeWork On-Demand access for flexible workspace solutions.
Mental health support with nilo.health.
Extensive health coverage via Cigna Care Connect (Singapore) or health insurance through partners like BUPA Australia and Aetna International (Australia).
Statutory 12% Superannuation fund contribution in Australia.

Tech Stack

mappingservercmswidgetsmobile

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