Care.com

👥 1-10💰 $5,600,000 Seed 9 months ago

Posted 1 day ago

💸 24.0 USD per hour

🔍 Consumer Tech

🔧 Requirements

2-4+ years of client service experience, preferably in a human services field (e.g., social work, public health).
High emotional intelligence and strong communication skills.
Excellent analytical, organizational, and time management abilities.
Adaptability in a fast-changing environment.
Collaborative, goal-oriented, and committed to exceptional service.
Open to feedback, proactive, and exercises sound judgment.
Bachelor’s degree preferred; equivalent experience considered.
Willing to work every Saturday and Sunday, and occasional Holiday shifts.

💡 Responsibilities

Deliver professional, empathetic customer service through inbound calls.
Assess member needs through active listening and problem-solving, offering education and guidance.
Assist members via email, web, and chat.
Verify eligibility, document requests in CRM, and explain benefits.
Meet performance metrics (service levels, call abandonment, response times).
Educate members on topics like prenatal care, parenting, financial hardship, relocation, and wellness.
Provide resources for urgent and crisis situations.
Perform additional duties as assigned.

Posted 1 day ago

Posted 5 months ago

📍 United States

🧭 Part-Time

💸 18 - 20 USD per hour

🔍 Childcare

🔧 Requirements

Must be 18 years or older.
Minimum of 1 weekday availability to work (at least 8 consecutive hours between 6am-8pm).
Related childcare experience required.
Reliable transportation to reach families’ homes.
Ability to travel up to 15 miles from your home.
Adult, Infant, and Pediatric CPR/First Aid certification required prior to start date (will provide reimbursement for certification).
Familiarity and ability to use app-based products and electronic devices.
Authorized to work in the United States.

💡 Responsibilities

Care for children of multiple families in the designated area.
Create a safe, nurturing, and stimulating environment for children.
Conduct introductory calls with each family you are booked with.
Care for children in their homes for typically an 8-hour day.
Follow the schedule and rules set forth by parents.
Perform household duties related to the care provided, such as cleaning up after meals and activities.

Communication SkillsCollaboration

Posted 5 months ago

Posted 5 months ago

📍 United States

🧭 Part-Time

💸 18 - 20 USD per hour

🔍 Consumer tech

🔧 Requirements

Must be 18 years or older.
Minimum of 1 weekday availability to work (at least 8 consecutive hours between 6am-8pm).
Related childcare experience.
Reliable transportation to reach families’ homes and ability to travel up to 15 miles from your home.
Adult, Infant, and Pediatric CPR/First Aid required prior to start date (reimbursement for certification will be provided).
Familiarity and ability to use app-based products and electronic devices.
Authorized to work in the United States.

💡 Responsibilities

Care for children of multiple families in your area.
Create a safe, nurturing, and stimulating environment for the children.
Conduct Intro Calls with each family you're booked with.
Care for children in their homes, typically for an 8-hour day.
Abide by and follow the schedule and rules set forth by parents.
Perform household duties relating to the care provided, such as cleaning up after meals and activities.

Communication Skills

Posted 5 months ago