Apply📍 United States, Canada
💸 76000.0 - 195510.0 USD per year
- 4+ years' experience leading and deploying Workday Student implementations, supporting Workday Post Production / AMS Services, or as a client of Workday.
- Deep knowledge of Workday Student Financials, Workday Student Core, Security and Reporting is required.
- Ability to lead medium to large projects (acquisition, phase X, etc) for the full project lifecycle in areas(s) of expertise– from initial scoping/planning, discovery, design, testing, and go live.
- Ability to be effectively and actively engaged on multiple, parallel projects of all sizes in both supporting and leadership roles.
- Ability to prioritize and organize work to ensure overall timeliness and quality standards with no supervision.
- Ability to effectively manage against timelines, deadlines, and goals.
- Demonstrated commitment and achievement to delivery excellence and client satisfaction; strong client focus with the ability to understand client needs and build relationships.
- Excellent communication skills, both verbal and written.
- Ability to communicate clearly and effectively with customers and colleagues in a remote working environment.
- Strong consulting skills and a proven ability to influence a wide variety of audiences.
- Proven consultative skills to guide client and internal discussions to agreement of solutions in a timely manner.
- Willingness and ability to mentor and⁄or manage other consultants.
- Ability to work in a fast-paced environment and to adapt to frequent change.
- Advanced Microsoft Excel skills required.
- Ability to meet travel requirements (<5% a year).
- Implement and configure Workday Student solutions for a global customer base.
- Design, configure, test, and deploy business requirements across multiple Workday Student module(s) while remaining flexible to clients' changing needs.
- Conduct working sessions with clients to gather, understand, and analyze business requirements.
- Assess actual client needs and propose recommendations and⁄or alternative solutions to meet client goals.
- Advise clients on best practices, recognize, and recommend process improvements, and implement system enhancements
- Lead, consult, execute, and prioritize conflicting demands on medium to high complexity projects across multiple, concurrent clients without supervision for area(s) of expertise.
- Frequently discusses, and can articulate to clients, lessons learned from previous client experience, Workday best practices, as well as Kognitiv's point of view.
- Ensure customers understand and take advantage of Kognitiv and Workday best practices.
- Manage the project scope, quality, and timeline for area(s) of expertise.
- Provide guidance, instruction, direction, and coaching to team members.
- Review team members' work as necessary to ensure quality.
- Perform research on problems, identify the true cause, and present/implement corrective measures to the client.
- Seek opinions and feedback on alternative solutions from team members to solve client needs.
- Contribute to the organization's knowledge management repository through formal and informal avenues (ex: Q&A, documented deliverables, facilitation of Workday knowledge sharing sessions, regularly posting best practices, etc).
- Act as a mentor and coach for less experienced team members.
- Strive to innovate and suggest new approaches to deploy Workday efficiently and effectively.
- Gain an intermediate understanding of touch points, dependencies, and integration aspects across different Workday area(s).
- Meet key performance indicators set for this role (ex: utilization target, service level agreements, customer satisfaction scores, etc).
Project ManagementSQLCommunication SkillsCustomer serviceMentoringReportingClient relationship managementFinancial analysis
Posted about 2 months ago
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