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Symbl.ai

👥 51-100💰 $17,000,000 Series A about 3 years agoArtificial Intelligence (AI)Developer APIsGenerative AIInformation Technology💼 Private Company
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Symbl.ai democratizes access to conversational intelligence for developers, offering a real-time, machine learning-powered platform that analyzes conversations. We're an early-stage, venture-backed startup making a significant impact on the AI and developer API markets by simplifying the complexities of conversational understanding systems. This allows developers to focus on building innovative, productive user experiences. Our flagship product, Nebula LLM, represents the leading edge of generative AI applied to multi-modal, multi-party conversations. Our engineering team leverages a robust tech stack including Ruby on Rails, Phusion Passenger, and various cloud services such as Cloudflare CDN and Google Cloud. We foster a collaborative and innovative culture, embracing remote work and offering a global team environment. We prioritize a developer-first approach, building business-ready AI solutions that deliver exceptional user experiences and tangible ROI. Symbl.ai places a strong emphasis on creating a safe and secure platform, utilizing cutting-edge Large Language Models (LLMs) to improve machine comprehension of human conversations. We're a fast-growing company with a Series A funding round in 2021, attracting top talent and consistently seeking individuals who share our passion for innovation and building high-impact AI solutions. Our benefits package is designed to support our employees' well-being and professional development, reflecting our commitment to creating a positive and inclusive work environment. Symbl.ai has been recognized for its work in Conversational AI, earning accolades such as being featured in AI Startup Searchlight Awards by Twilio, showcasing our commitment to excellence and innovation in the field. We believe our approach of leveraging AI to understand human conversation is transforming business knowledge and providing substantial ROI for our customers at scale.

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Jobs at this company:

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🔥 Technical Program Manager
Posted 2 months ago

📍 United States

🔍 Conversation AI technology

  • Hold a Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
  • Possess a minimum of 4 years of Technical Program Management experience.
  • Have a Project Management Professional (PMP) certification or equivalent.
  • Demonstrate experience with cloud technologies, AI, or other emerging technologies.
  • Show experience in a large-scale, globally distributed environment and exhibit a strong understanding of software development life cycle (SDLC) and agile methodologies.
  • Possess excellent organizational, leadership, and communication skills.
  • Able to manage multiple priorities in a fast-paced environment.
  • Have strong problem-solving and analytical skills.

  • Lead technical project execution, ensuring alignment with business objectives.
  • Develop and maintain project plans, schedules, and budgets.
  • Coordinate cross-functional teams to achieve project milestones.
  • Facilitate communication and collaboration between team members.
  • Drive continuous improvement initiatives to optimize project management processes.
  • Provide regular project status updates and reports to senior leadership.

LeadershipProject ManagementSoftware DevelopmentAgileCommunication SkillsAnalytical SkillsCollaboration

Posted 2 months ago
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🔥 Strategic Account Manager
Posted 2 months ago

📍 United States

🔍 Conversational AI

  • 10+ years of experience in strategic account management or enterprise sales roles, preferably in the technology industry.
  • Demonstrated track record of managing and growing key accounts.
  • Strong communication and interpersonal skills.
  • Deep understanding of customer business challenges and industry trends.
  • Results-driven and customer-focused.
  • Bachelor’s or Master’s degree in Business Administration, Marketing, or related field.

  • Develop and maintain relationships with key stakeholders at assigned accounts, serving as the primary point of contact.
  • Understand customer business objectives and challenges to align solutions.
  • Drive adoption and usage of products and services within assigned accounts.
  • Collaborate with cross-functional teams to develop account strategies.
  • Identify upsell and cross-sell opportunities within existing accounts.
  • Monitor account health and proactively address customer concerns.

LeadershipBusiness DevelopmentPeople ManagementCross-functional Team LeadershipStrategyStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationInterpersonal skillsMarketing

Posted 2 months ago
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🔥 Senior Backend Engineer
Posted 2 months ago

📍 United States

🧭 Full-Time

🔍 Conversational AI

  • Demonstrate a deep understanding of natural language processing (NLP) techniques.
  • Hands-on experience building and deploying machine learning models for text analysis.
  • Strong knowledge of conversational AI frameworks and technologies, such as Dialogflow or Rasa.
  • Proficiency in designing scalable and reliable backend systems for conversational AI applications.
  • Passion for staying updated on advancements in AI and ML, particularly in conversational agents.
  • Excellent problem-solving skills and the ability to adapt to challenges in the conversation AI domain.

  • Integrate AI and ML algorithms with backend systems to enhance functionality.
  • Develop APIs and microservices for communication between AI/ML models and other application components.
  • Implement data preprocessing and feature engineering pipelines for AI/ML model training.
  • Deploy and manage AI/ML models in production environments ensuring reliability and scalability.
  • Utilize tools like TensorFlow, PyTorch, or scikit-learn for building and deploying machine learning models.
  • Collaborate with data scientists and ML engineers to optimize AI/ML workflows.

Backend DevelopmentPythonSoftware DevelopmentArtificial IntelligenceData AnalysisElasticSearchGitKerasMachine LearningNLTKNumpyPyTorchAlgorithmsGoREST APITensorflowCommunication SkillsAnalytical SkillsCollaboration

Posted 2 months ago
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🔥 Research Intern (AI/ML)
Posted 2 months ago

📍 USA, India

🧭 Internship

🔍 AI/ML/NLP Technology

  • Have a strong passion for AI/ML/NLP research and a desire to learn.
  • Hold (or currently pursuing) a Ph.D. or Master's degree in an AI/ML/NLP area.
  • Possess a solid foundation in Machine Learning concepts.
  • Demonstrate strong analytical and problem-solving skills.
  • Be proficient in data analysis and research methodologies.
  • Have a prior portfolio of hands-on development work, preferably in the AI/ML space.
  • Show a keen interest in AI and technology trends.
  • Demonstrated research work, including published work.
  • Possess effective communication and teamwork skills.
  • Be adaptable, curious, and committed to contributing to the research community.
  • Be self-driven, motivated, and hold strong technical opinions.

  • Contribute to the development and advancement of the Nebula LLM, our flagship product.
  • Work with experienced researchers and developers to conduct novel research and translate that into real-world impact.
  • Dive into real-world Machine Learning applications.
  • Work on research projects that push the boundaries of AI and NLP technology.
  • Gain hands-on experience in deploying AI tools and techniques.
  • Analyze data, experiment with algorithms, and enhance your problem-solving skills.
  • Develop deep, hands-on knowledge of building, maintaining, and deploying a large language model.

AgileData AnalysisMachine LearningAlgorithmsTeamwork

Posted 2 months ago
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🔥 ML Solutions Architect
Posted 2 months ago

📍 United States

🧭 Full-Time

🔍 Conversational AI

  • Possess a minimum of 10 years of experience in machine learning engineering or software architecture roles, with a focus on designing and implementing ML solutions.
  • Demonstrate expertise in machine learning algorithms, model development, and evaluation techniques, with hands-on experience in building end-to-end ML systems.
  • Have proficiency in programming languages such as Python and experience with ML frameworks like TensorFlow or PyTorch.
  • Exhibit strong problem-solving and analytical skills, with the ability to tackle complex technical challenges and drive innovative solutions.
  • Possess excellent communication and collaboration skills, with the ability to effectively interact with cross-functional teams and stakeholders.
  • Show a passion for self-driven learning and staying updated on advancements in machine learning technologies, with a keen interest in applying them to Conversational AI and product development initiatives.

  • Collaborate with product management and engineering teams to understand business requirements and translate them into scalable ML architectures.
  • Design end-to-end ML pipelines for data ingestion, feature engineering, model training, evaluation, and deployment.
  • Implement state-of-the-art machine learning algorithms and models to address specific use cases in Conversation AI and Nebula product projects.
  • Lead technical discussions and provide guidance on best practices for ML system design, ensuring scalability, reliability, and maintainability.
  • Work closely with data engineers to optimize data pipelines and infrastructure for efficient model training and inference.
  • Stay updated on the latest advancements in machine learning technologies and incorporate emerging techniques and frameworks into our ML solutions.

PythonMachine LearningProduct ManagementPyTorchSoftware ArchitectureProduct DevelopmentAlgorithmsTensorflowAnalytical SkillsCollaborationProblem Solving

Posted 2 months ago
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🔥 Director GTM, Revenue
Posted 2 months ago

📍 United States

🔍 Conversation AI

  • Possess a minimum of 14 years of experience in product marketing, Go-To-Market strategy, or revenue leadership roles, preferably in the technology or AI industry.
  • Demonstrate a track record of developing and executing successful Go-To-Market strategies.
  • Have strong leadership and team management skills.
  • Exhibit strategic thinking and problem-solving abilities.
  • Possess excellent communication and interpersonal skills.
  • Show a passion for innovation and understanding of the Conversation AI landscape.

  • Develop and execute Go-To-Market strategies to drive revenue growth for Symbl.ai's Conversation AI platform.
  • Collaborate with cross-functional teams, including product management, sales, marketing, and customer success to align GTM initiatives with business objectives.
  • Define and implement pricing strategies, packaging, and monetization models.
  • Lead market analysis and competitive intelligence efforts.
  • Establish and maintain key performance indicators (KPIs) to track GTM effectiveness.
  • Cultivate strategic partnerships to expand market reach.

LeadershipArtificial IntelligenceBusiness DevelopmentMachine LearningProduct ManagementCross-functional Team LeadershipStrategyCommunication SkillsAnalytical SkillsCollaborationStrategic thinking

Posted 2 months ago
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🔥 ML Engineering Intern - Nebula
Posted 5 months ago

📍 United States

🧭 Internship

🔍 Artificial Intelligence

  • Hold a Ph.D. or Master's degree in a relevant scientific or technical field.
  • Have a strong foundation in machine learning, natural language processing, and deep learning.
  • Be proficient in programming languages such as Python, and exhibit familiarity with ML libraries.
  • Have experience working on large-scale ML and Deep Learning projects.
  • Have demonstrable prior hands-on experience and projects in relevant areas.
  • Demonstrate strong analytical and problem-solving skills.
  • Possess effective communication and teamwork abilities.
  • Show a passion for pushing the boundaries of AI and language technology.

  • Collaborate on the development and enhancement of the Nebula LLM, our flagship product.
  • Dive into real-world data, exploring unique challenges in language technology.
  • Implement machine learning algorithms and techniques to solve complex problems.
  • Work closely with experienced professionals to gain insight into AI/ML research.
  • Engage in a variety of projects that directly impact our product's capabilities.

PythonArtificial IntelligenceMachine LearningAlgorithmsTeamwork

Posted 5 months ago
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