Strategic Account Manager

Posted 3 months agoViewed

💎 Seniority level: Manager, 10+ years

📍 Location: United States

🔍 Industry: Conversational AI

🏢 Company: Symbl.ai👥 51-100💰 $17,000,000 Series A over 3 years agoArtificial Intelligence (AI)Developer APIs Generative AI Information Technology

⏳ Experience: 10+ years

🪄 Skills: LeadershipBusiness DevelopmentPeople ManagementCross-functional Team LeadershipStrategyStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationInterpersonal skillsMarketing

Requirements:

10+ years of experience in strategic account management or enterprise sales roles, preferably in the technology industry.
Demonstrated track record of managing and growing key accounts.
Strong communication and interpersonal skills.
Deep understanding of customer business challenges and industry trends.
Results-driven and customer-focused.
Bachelor’s or Master’s degree in Business Administration, Marketing, or related field.

Responsibilities:

Develop and maintain relationships with key stakeholders at assigned accounts, serving as the primary point of contact.
Understand customer business objectives and challenges to align solutions.
Drive adoption and usage of products and services within assigned accounts.
Collaborate with cross-functional teams to develop account strategies.
Identify upsell and cross-sell opportunities within existing accounts.
Monitor account health and proactively address customer concerns.

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