Build and manage cross-channel lifecycle programs across onboarding, adoption, expansion, retention, and winback journeys.
Develop scalable customer journeys leveraging email and in-app messaging via Marketo and Pendo.
Build automated lifecycle strategies including audience segmentation, behavioral triggers, and personalization.
Create coordinated customer experiences across Marketo, Pendo, Salesforce, and other engagement tools.
Troubleshoot data flow and sync issues impacting campaign execution across systems like SFDC and SendGrid.
Continuously audit and optimize lifecycle programs to improve engagement and conversion metrics.
Improve campaign workflows, templates, and QA processes to increase speed-to-launch.
SalesforceCRMData analytics
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About OpenTable
OpenTable revolutionized the dining experience, transforming how people discover and book restaurants. They provide an online restaurant booking service that empowers guests to find and secure tables effortlessly. With over 60,000 restaurant partners globally, OpenTable's platform streamlines reservations and helps restaurants manage their operations more efficiently. From its founding in 1998, OpenTable has grown to seat millions of diners, fostering connections between communities, restaurants, and guests worldwide. They offer solutions that allow restaurants to focus on their guests and bottom line, while diners can easily explore and book the perfect spot for any occasion.
How We Work
OpenTable fosters a global and dynamic work environment, embracing flexibility and supporting employee well-being. You will find a culture of collaborative day-to-day dynamics, where teams work across functions and managers empower their colleagues. They reinforce healthy workload norms through initiatives like "Work from (almost) anywhere" flexibility, meeting-free Fridays, and annual company-wide weeks off for recharging. This approach signals a strong respect for personal time and work-life balance.
Engineering at OpenTable
OpenTable's engineering teams are committed to delivering innovative products through rapid, continuous development, driven by a passion for clean code and solid engineering principles. They leverage AI, data, and creativity to reimagine how the world connects through food, from personalizing diner experiences to helping restaurants operate smarter. Engineers at OpenTable are solving interesting challenges, such as building AI-powered dining assistants like "Concierge," which uses natural language processing to help diners discover restaurants with high accuracy and speed. They also focus on creating robust infrastructure, including building and maintaining Kubernetes clusters from the ground up in self-hosted environments. This involves deep expertise in Linux internals, networking, and automation to ensure reliability and efficiency for their container stack. OpenTable actively invests in its technical talent through programs like "Culture Time," where engineers can pursue professional development, work on proof-of-concepts for new features, and collaborate across teams.
Why Join Us
Drive tangible impact on a product used by millions of diners and thousands of restaurants globally.
Work in a collaborative environment with supportive teams and managers who empower you.
Engage with cutting-edge technologies, including AI, data analytics, and robust cloud infrastructure, to solve complex problems.
Benefit from a flexible work environment that prioritizes your well-being with initiatives like remote work options and company-wide recharge weeks.
Contribute to a company that values inclusion and diversity, fostering a culture where everyone belongs.
Benefits & Perks
Work from (almost) anywhere for up to 20 days per year.
Company-paid therapy sessions through SpringHealth and a Headspace subscription.
Annual company-wide week off for recharging.
Paid parental leave.
Generous paid vacation and time off for your birthday.
Paid volunteer time.
Development Dollars and leadership development opportunities for career growth.