Quince

👥 101-250💰 $77,000,000 Series B about 2 years agoLogisticsE-CommerceRetailRetail TechnologyApparel💼 Private Company
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Quince is a rapidly growing affordable luxury brand revolutionizing the fashion and home goods industry. We connect consumers directly with top manufacturers globally, offering high-quality products at radically low prices through a manufacturer-to-consumer (M2C) model. This innovative approach minimizes waste and ensures exceptional value for our customers. Our San Francisco-based team blends retail expertise with cutting-edge technology, resulting in a seamless and efficient online shopping experience. We leverage a robust tech stack including nginx, Amazon web services, a Content Delivery Network (CDN), and Google Tag Manager to power our e-commerce platform and ensure scalability. We're committed to a fast-paced, collaborative, and results-oriented environment where innovation and continuous improvement are paramount. Our values center around customer satisfaction, high-quality products, ethical sourcing, and environmental sustainability. We strive to create a positive impact throughout our supply chain, ensuring fair wages and responsible manufacturing practices. Quince's recent $77 million Series B funding round underscores our rapid growth and market traction. We're a team of talented individuals from diverse backgrounds, including Stanford GSB, Google, and other leading companies, and are actively seeking ambitious and passionate individuals to join our expanding team. We offer a remote-friendly work environment and embrace a culture of transparency, collaboration, and continuous learning. We believe in building long-term relationships with our customers and factory partners. We're proud of our commitment to providing the best possible deal while driving positive social and environmental impact.

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🔥 Senior Recruiter
Posted 10 days ago

🔍 Retail/Commerce

  • Bachelor's degree in Human Resources, Business, or a related field
  • Ability to source 100+ quality candidates per week while running full life cycle
  • Minimum 5+ years of full cycle technical and/or performance marketing recruiting experience
  • Strong sourcing and offer negotiation capabilities
  • Proven track record of successfully hiring for junior to executive-level positions
  • Strong sourcing skills and familiarity with various recruitment channels and tools
  • Excellent communication, interpersonal, and relationship-building skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Strong organizational and time management skills, with attention to detail
  • Global hiring experience is a huge plus
  • Develop and execute effective recruiting strategies to attract high-quality candidates for any role
  • Partner with VP, Directors, etc. to build world class organizations; be a strategic thought partner
  • Define and drive process building through levels of ambiguity in a scrappy, fast paced environment
  • Source candidates through various channels, including LinkedIn, job boards, social media, employee referrals, and networking events
  • Screen resumes, conduct initial interviews, and assess candidates' qualifications and cultural fit
  • Manage the end-to-end recruitment process, from initial outreach to offer negotiation and onboarding
  • Build and maintain a strong talent pipeline for current and future hiring needs
  • Stay up-to-date with industry trends and best practices in talent acquisition
  • Collaborate with HR and hiring managers to build world class teams and continuously improving the recruitment process and candidate experience
  • Set up, monitor and analyze recruitment metrics, using data-driven insights to optimize processes and improve outcomes
Posted 10 days ago
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📍 United States

🧭 Hourly

💸 21 USD per hour

🔍 Retail and Technology

  • Associate degree or greater is required.
  • 2+ years of professional experience with computers and web-based tools.
  • 2+ years in customer service/support or roles requiring strong writing skills.
  • Demonstrated grit and the ability to overcome obstacles; previous startup experience is a plus.
  • Exceptional oral and written communication skills with attention to detail.
  • Open availability for weekends and key holidays.
  • Comfortable with remote work and self-starter attitudes.
  • Strong proficiency in handling customer support via phone.
  • Assist and engage with customers over the phone, ensuring comfort with outbound calls.
  • Virtually assist customers via chat, email, and social media concerning shipping, tracking, returns, and product information.
  • Manage multiple customer interaction channels efficiently.
  • Proactively identify solutions to anticipated customer questions during interactions.
  • Provide best-in-class service in a fast-paced startup environment.
  • Build long-term customer relationships through effective problem-solving.
  • Maintain required performance metrics such as CSAT and customer retention.

ShopifyCommunication SkillsCollaborationProblem SolvingCustomer serviceMultitasking

Posted 7 months ago
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