Asana

Asana is a software company that specializes in the fields of work management, productivity, team goals, and project execution.

1001-5000 employees

Founded 2008

SaaS

Public Company

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SaaS Enterprise Software Task Management Collaboration Software

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions8

This role can either be fully remote depending on where you live in JapanOr based in our Tokyo office with an office-centric hybrid schedule.Full-TimeSaaS productivity softwarePosted

Technical Account Manager

Own post-sales technical relationships for enterprise customers as their primary advisor and partner as they scale on Asana.
Deliver best-practice guidance on Asana APIs, third-party integrations, SAML/SCIM authentication, cloud security, and administrative governance.
Maintain knowledge of customer technical architecture and business priorities to anticipate and solve technical challenges.
Partner with Sales and Customer Success Managers to monitor customer health, track engagement trends, identify risks, and uncover expansion opportunities.
Coordinate technical escalations, migration projects, and critical incidents with cross-functional teams.
Develop reproducible best practices, documentation, and playbooks to standardize technical knowledge across the team.
Collaborate with Support, Product, and Engineering to deliver a unified customer experience and advocate for customer needs on the product roadmap.

RESTful APIsSaaS

Showing 1 of 8 positions

About Asana

Asana empowers teams globally to achieve their most important goals, faster. Their work management platform helps orchestrate projects from small tasks to strategic initiatives. Serving over 170,000 paying customers, Asana is trusted by organizations like Accenture and Amazon. They integrate with more than 300 enterprise tools, streamlining workflows across diverse environments. You will join a company pioneering human-AI collaboration with innovative features like AI Studio.

How We Work

Asana cultivates an office-centric hybrid culture across 13+ global offices. This means working primarily in the office, with options for remote work on specific days. Some roles are fully remote, offering flexibility based on location. The company prioritizes well-being, mindfulness, and belonging, supported by mental health resources and Employee Resource Groups. Expect 'No-Meeting Wednesdays' to protect your time for deep, focused work.

Engineering at Asana

Engineers at Asana tackle complex data models, managing tasks that can belong to multiple projects simultaneously. You will solve challenges in intricate access control and real-time data synchronization. Their frontend clients are crafted with TypeScript/JavaScript and React components. A key focus is leveraging AI, with a dedication to explore and integrate emerging AI tools into their platform.

Why Join Us

Shape the future of work by driving human + AI collaboration.
Impact diverse global teams at over 170,000 customer organizations.
Contribute to a company recognized for workplace culture and innovation by Fortune and Gartner.
Work in an environment that prioritizes deep work with 'No-Meeting Wednesdays'.
Benefit from robust career coaching and inclusive family-building programs.

Benefits & Perks

Comprehensive compensation package including base salary, equity, and sales incentives.
Mental health, wellness, and fitness benefits.
Career coaching and support.
Inclusive family-building benefits.
Long-term savings or retirement plans.
In-office culinary options for dietary preferences.

Tech Stack

mappingmobilepaymentwidgets

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