- Negotiate all facets of contract renewals using commercial judgment.
- Identify customer needs and demonstrate strong account management capabilities to drive on-time renewal closure.
- Engage decision makers to identify customer requirements, budget, key stakeholders, approval processes, and uncover roadblocks.
- Develop and deliver win/win negotiation strategies that maximise contract value.
- Maintain and report an accurate rolling 150-day forecast.
- Document all renewal steps clearly in SFDC/Clari systems.
- Manage the quote-to-close processes for all renewals within an assigned territory.
- Identify risk early and partner with cross-functional groups to ensure customers realize value.