Apply📍 United States
🧭 Full-Time
🔍 Financial technology (fintech)
- 5-7 years of experience in B2B Client Success roles, responsible for client health, retention, and revenue growth.
- Proven track record of managing and expanding high-impact, strategic relationships, preferably within the financial sector.
- Exceptional interpersonal skills and a record of account growth through excellent client service.
- An entrepreneurial mindset and ownership of account success.
- Knowledge of the financial industry and an understanding of growth opportunities and challenges for financial institutions and fintechs.
- Manage and grow a portfolio of high-value accounts by understanding their business objectives and challenges.
- Develop a tailored strategy and execute it to help clients achieve their goals.
- Take ownership of clients throughout all phases of their relationship with Array, including deployment, launch, ongoing optimization, and renewal.
- Proactively problem-solve for clients by resolving or anticipating issues.
- Identify and lead growth opportunities based on performance and client relationships.
- Work cross-functionally with Product, Marketing, and Deployment teams to develop customized solutions.
- Maintain an understanding of industry trends and market dynamics.
Account Management
Posted about 1 month ago
Apply