- Lead the successful implementation of Coconut Software solutions for large enterprise customers and the delivery of complex expansion, migration, or phased rollout projects.
- Own end-to-end project delivery across multiple workstreams.
- Build and manage enterprise project plans, governance structures, and communication cadences.
- Facilitate complex discovery, workflow, and enablement sessions with customer stakeholders.
- Act as the primary implementation lead, building strong relationships across executive sponsors and technical stakeholders.
- Guide customers through change and competing priorities.
- Partner with Sales and Customer Success to ensure alignment on customer goals.
- Proactively identify and manage program risks and cross-functional dependencies.
- Support customers through adoption readiness and training.
- Mentor team members and contribute to the evolution of implementation methodology and tooling.
Project ManagementRESTful APIsStakeholder management+1 more