Gluo

👥 101-250 Digital Marketing Apps Information Technology💼 Private Company

Gluo, an Orium company, is a leading eCommerce agency specializing in headless and composable commerce solutions. For over 20 years, we've helped businesses create flexible, scalable, and user-friendly online stores. Our expertise lies in implementing eCommerce platforms, payment gateways, search engines, and CRMs, alongside developing custom commerce functionalities. We're a 100+ person strong team of strategists, designers, and developers crafting innovative digital experiences for enterprise clients across Latin America and beyond. Our engineering teams leverage a modern tech stack including Python, Java, JavaScript, React.js, GraphQL, Next.js, Node.js, and cloud platforms such as AWS. We embrace Agile methodologies, prioritizing collaboration and continuous improvement. Our remote-first culture fosters a supportive and flexible work environment, allowing talented individuals to contribute from anywhere. We're committed to building a diverse and inclusive workplace where innovation thrives. Recently acquired by Orium, Gluo is experiencing significant growth and expanding its reach into new markets. We offer competitive salaries and benefits, along with opportunities for professional development and career advancement. Join a team that values quality of life, trust, and the pursuit of excellence in digital commerce. Gluo's commitment to innovation and client success has earned us recognition within the industry. Our work has helped many businesses thrive in the dynamic world of eCommerce. We are proud of our achievements and continuously strive to improve our services and contribute to the growth of our clients' businesses. We value teamwork, problem-solving, and a passion for learning and pushing the boundaries of what's possible in eCommerce.

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Jobs at this company:

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🔥 Director of Support

Posted 7 days ago

🧭 Full-Time

🔧 Requirements

8+ years of experience in support services, service delivery, or IT operations, with at least 3 years in a leadership role.
Proven experience managing teams in an agile environment (Scrum/Kanban).
Strong background in managing SLAs, ticketing systems, and customer service frameworks.
Experience in eCommerce, OMS, or POS-related support is a plus.
Proficiency with support and service management tools (e.g., Jira, Zendesk, ServiceNow).
Fluent in both Spanish and English (written and verbal).

💡 Responsibilities

Ensure overall customer satisfaction and long-term client relationships.
Define, monitor, and enhance key performance metrics (KPIs) for service delivery.
Manage and optimize support operations across different service models, including: Retail (OMS / POS) Support and eCommerce Support.
Lead, mentor, and scale a team of Delivery Managers, Tech Leads, and developers.
Identify opportunities to improve support processes, automation, and tooling.
Act as an escalation point between support teams, clients, and internal business units.
Develop and implement support strategies that align with Orium’s business objectives and client needs.

Posted 7 days ago

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🔥 LatAm Marketing Coordinator, Digital Services

Posted about 2 months ago

📍 Mexico

🔍 Digital Commerce Services

🔧 Requirements

3+ years of marketing experience, preferably in digital commerce services.
Experience incorporating generative AI tools like ChatGPT within daily routines for improved efficiency and creativity.
Proficiency in HubSpot, LinkedIn marketing, and content management systems.
Exceptional written and verbal communication skills in both Spanish and English.
Strong organizational skills with the ability to manage multiple projects simultaneously.
Ability to work independently in a remote setting while collaborating effectively with a global team.

💡 Responsibilities

Develop and execute social media strategies to enhance brand presence and engagement across platforms popular in Mexico.
Create persuasive and culturally relevant ad copy tailored to the Latin American audience.
Design and implement email marketing campaigns to nurture leads and engage clients.
Curate and manage content for newsletters, ensuring timely and relevant communication with our audience.
Assist in the planning and execution of webinars, including managing logistics, content, and participant engagement.
Organize and oversee events, both virtual and in-person, to promote Orium’s brand and services in the region.

Google AnalyticsContent managementSEORESTful APIsJSONMarketingDigital MarketingCRMA/B testing

Posted about 2 months ago

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🔥 Senior Software Developer - Full-Stack JavaScript

Posted 2 months ago

📍 Mexico

🔍 ECommerce

🔧 Requirements

7+ years of industry experience as a full-stack JavaScript developer, with front-end and back-end development expertise.
Experience in eCommerce or retail POS/OMS systems technology.
Strong proficiency in modern web technologies, including HTML, CSS, JavaScript, React.js, GraphQL, Next.js, Node.js, Chakra UI, React Query, and TypeScript.
Understanding of responsive design, with knowledge of the differences and challenges in developing for mobile versus desktop.
Excellent interpersonal and client-facing skills, with the ability to communicate clearly and professionally with clients.

💡 Responsibilities

Support and mentor developers in designing and implementing project work, ensuring high-quality deliverables.
Collaborate with designers and the Product Manager to prioritize, estimate, and plan work, ensuring projects are delivered on time and within budget.
Maintain transparency by proactively updating stakeholders on project progress, challenges, and decision-making rationale.
Create and maintain technical documentation and diagrams to clearly communicate design solutions with both project stakeholders and clients.
Engage with clients to gather requirements, provide regular project updates, and address concerns or questions in a timely manner.
Write clean, efficient, and well-documented code following best practices and coding standards.
Participate in code reviews, offering constructive feedback to maintain high code quality and consistency across the team.

GraphQLNode.jsJavascriptReact.jsTypeScriptNext.js

Posted 2 months ago

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🔥 Technical Business Analyst

Posted 3 months ago

📍 Mexico

🧭 Full-Time

🔍 ECommerce

🔧 Requirements

Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
Minimum of 3 years of experience as a Business Analyst, with at least 1 year in a technical capacity within an agile environment.
Strong understanding of e-commerce, retail, and composable commerce concepts.
Proficiency in documenting requirements and using tools such as JIRA, Confluence, or equivalent.
Excellent analytical, problem-solving, and decision-making skills.
Exceptional communication and interpersonal skills, with the ability to engage effectively with both technical teams and business stakeholders.
Fluent in both Spanish and English (written and verbal), essential for managing cross-regional projects and working with diverse stakeholders across the Americas
Familiarity with MACH architecture (Microservices, API-first, Cloud-native, and Headless) is highly desirable.
Agile/Scrum certification is a plus.

💡 Responsibilities

Investigate business needs and translate them into technical requirements.
Work closely with the Product Manager and technical team to capture solutions that leverage Orium’s expertise in MACH architecture, ensuring they meet the client's business objectives.
Actively participate in all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Maintain comprehensive documentation of requirements and specifications.
Communicate effectively with both technical team members and non-technical stakeholders to ensure alignment and understanding.
Identify project risks and dependencies, proposing effective solutions to mitigate risks and resolve issues.
Facilitate requirements gathering and prioritization for long-term Support clients, ensuring their needs are met efficiently and effectively.
Stay informed of the latest trends in composable commerce, MACH architecture, and agile methodologies.

AgileBusiness AnalysisJiraRESTful APIsMicroservicesConfluence

Posted 3 months ago

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🔥 Software Developer — Full-Stack JavaScript

Posted 4 months ago

📍 Mexico

🧭 Full-Time

🔍 ECommerce

🔧 Requirements

5+ years of industry experience as a full-stack JavaScript developer.
Experience in eCommerce or retail POS/OMS systems technology.
Solid knowledge of HTML, CSS, JavaScript, React.js, Graphql, Next.js, Node.js, Chakra UI, React Query, and TypeScript.
Knowledge of differences between mobile and desktop development.
Good interpersonal skills and ability to communicate effectively with clients.
Fluency in both Spanish and English (written and verbal).

💡 Responsibilities

Prioritize and estimate work to ensure timely project delivery.
Communicate updates transparently with stakeholders.
Document designs for effective communication with stakeholders.
Gather client requirements and provide project updates.
Write clean and well-documented code following best practices.
Participate in code reviews to maintain code quality.

GraphQLLeadershipNode.jsSoftware DevelopmentAgileHTMLCSSJavascriptReact.jsTypeScriptNext.jsReactCommunication SkillsCollaborationOrganizational skills

Posted 4 months ago

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🔥 Java Developer - OMS

Posted 4 months ago

📍 Mexico

🔍 ECommerce

🔧 Requirements

5+ years of industry experience as a software engineer, with at least 2 years of hands-on experience with retail commerce data infrastructure (e-commerce preferably composable commerce).
Hands-on experience working with one or more global cloud service providers such as AWS, GCP, or Azure (Preferably AWS).
Deep understanding of Computer Science fundamentals and Software Engineering principles.
Fluent in both Spanish and English (written and verbal).
Experience with event-driven systems, including queuing and AWS Lambda.
Proficient in Java; experience with React is highly desirable.
Familiarity with microservices architecture and developing microservices-based applications.
Experience working with retail data platforms (i.e., POS or OMS) and real-time data management using event streams is preferred.
Experience working with headless/microservices architectures, including digital commerce technologies such as Fluent commerce, Adyen, Avalarra, commercetools and Elastic Path Commerce Cloud is an asset.

💡 Responsibilities

Provide technical support for Order Management System (OMS) and Point of Sale (POS) systems, ensuring smooth operation and minimal downtime.
Collaborate with software engineering teams to develop and maintain APIs and middleware for seamless system data exchange.
Track and document support requests and incidents using a ticketing system to ensure timely resolution and communication with stakeholders.
Analyze incident trends to identify recurring issues and recommend proactive measures to prevent future occurrences.
Work closely with software developers to validate changes, conduct regression testing, and ensure new functionalities meet business requirements.
Provide feedback on system improvements and collaborate on the development of new solutions to enhance retail operations.

AWSLeadershipSoftware DevelopmentJavaProduct DevelopmentRegression testingReactCommunication SkillsCollaborationOrganizational skillsMicroservices

Posted 4 months ago

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🔥 Senior Data Engineer – Data Fabric Practice

Posted 4 months ago

📍 Mexico

🔍 ECommerce

🔧 Requirements

5+ years of experience in data engineering with a focus on modern data ecosystems.
Expertise in cloud platforms such as Google Cloud, AWS, or Azure.
Hands-on experience with ETL processes, real-time data pipelines, and tools like Apache Kafka.
At least one relevant certification is required (e.g., AWS Certified Data Analytics).
Proficiency in JavaScript, Python, and Java.
Deep knowledge of data modeling, architecture, and performance optimization.
Familiarity with AI/ML use cases.
Exceptional communication and problem-solving skills.
Capacity to collaborate with diverse teams and align technical execution with business priorities.
Leadership experience or interest in mentoring.

💡 Responsibilities

Shape the Data Fabric Practice by developing accelerators, frameworks, and best practices.
Build Modern Data Architectures to unify access to enterprise data for analytics and decision-making.
Enable Real-Time Data Synchronization with event-driven architectures like Kafka.
Collaborate with cross-functional teams to align data solutions with strategic goals.
Optimize the Data Ecosystem for scalability and reliability of data pipelines.

AWSLeadershipPythonETLJavaJavascriptKafkaApache KafkaAzureData engineeringCommunication SkillsMentoringOrganizational skills

Posted 4 months ago

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🔥 Bilingual Account Manager

Posted 5 months ago

📍 Mexico

🧭 Full-Time

🔍 ECommerce

🔧 Requirements

5+ years experience in account management, customer success, sales, or business development.
3+ years experience in a professional services customer-facing role.
Proven experience with projects across e-commerce or design/development opportunities.
Knowledge of the digital commerce landscape and emerging technology ecosystem.
Strong presentation, communication, and time management skills.
Fluency in Spanish and English, both written and verbal.

💡 Responsibilities

Work collaboratively with the account services team to shepherd opportunities through the sales process.
Develop and maintain comprehensive account plans, driving growth and negotiating renewals.
Support new business development within existing customers.
Manage existing accounts and serve as the first point of contact for clients.
Maintain strong relationships with delivery teams to ensure quality engagements.
Attend industry events and ensure alignment on project delivery with success criteria.

LeadershipBusiness DevelopmentGoogle AnalyticsStrategyGoCommunication SkillsCollaborationA/B testing

Posted 5 months ago

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