Braze

Braze is a customer engagement platform that enables customer-centric interactions between brands and consumers.

1001-5000 employees
Founded 2011
CRM
Public Company

Open Positions2

Remote - SpainFull-TimeSaaS Marketing TechnologyPosted
  • Own client renewals, retention and net retention targets for your customers.
  • Serve as the main point of contact and trusted advisor at Braze.
  • Partner with Account Executives to ensure excellent customer experience and commercial alignment.
  • Drive feature adoption by building shared Success Plans and providing strategic guidance.
  • Proactively analyze customer product usage to identify opportunities and risks to account health.
  • Maintain regular contact via communications, check-ins, and Executive Business Reviews.
  • Solicit and synthesize product feedback to contribute to product development.
  • Provide continuing education to maximize product usage and identify upsell opportunities.
  • Coordinate with Technical Support, Industry Solutions, and Deliverability teams for seamless customer support.
Project ManagementHTMLRESTful APIs+3 more
Showing 1 of 2 positions

About Braze

Braze is a leading customer engagement platform that helps brands build lasting relationships with consumers. Our platform provides the tools to create relevant and memorable experiences across various channels, driving value for both businesses and their customers. We focus on fostering human connection through interactive conversations, enabling brands to deliver personalized interactions quickly and continuously. Braze has been recognized as a Leader in marketing technology by industry analysts and a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze AI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the platform, enabling smarter, faster, and more meaningful customer engagement.

How We Work

At Braze, you'll find an approachable, kind, and passionate team. We champion teamwork and strive for work-life harmony, especially as we navigate global growth. You're encouraged to set a high bar for yourself and others, acting with autonomy and accountability. Decisions often happen in open Slack channels, and engineers frequently pair with designers. The company values curiosity, collaboration, and diverse perspectives, ensuring an inclusive environment where individuals can thrive. Braze supports a global and inclusive culture, with processes and policies designed to be inclusive and equitable.

Engineering at Braze

Our engineering teams solve complex challenges in building and maintaining high-throughput, low-latency distributed systems. As an engineer at Braze, you will enhance the performance and reliability of our core messaging channels and create innovative features that enable effective marketing goals. The work involves optimizing code performance, database load, and caching strategies within a distributed architecture paradigm. You'll contribute to an environment that values continuous learning and the adoption of new technologies.

Why Join Us

  • Drive impact: You will solve exhilarating challenges with a sharp and passionate team, shaping the future of customer engagement.
  • Grow your career: Braze offers professional development with formal career pathing, learning platforms, and yearly stipends.
  • Experience a supportive culture: Collaborate with smart, friendly, and thoughtful colleagues in a positive work environment.
  • Innovate with AI: You will work with cutting-edge AI capabilities like AI Decisioning Studio, AI Content Optimizer, and AI Agents to deliver personalized experiences.

Benefits & Perks

  • Competitive compensation, potentially including equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off and parental leave
  • Comprehensive health, dental, and vision insurance
  • Family services, including fertility benefits (up to $5,000 USD annually/$25,000 USD lifetime)
  • Professional development supported by learning platforms and a yearly stipend
  • Company-wide Volunteer Week and donation matching
  • Employee Resource Groups

Tech Stack

mxpaymentmobilewidgets

Similar Companies