OpenPhone

👥 51-100💰 $40,000,000 Series B about 3 years agoProductivity Tools Messaging B2B Collaboration Software💼 Private Company

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OpenPhone is a communication technology company aimed at enhancing customer interactions and engagement, providing innovative solutions for businesses to manage their phone communications effectively.

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Jobs at this company:

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🔥 Lifecycle Marketing Manager

Posted about 4 hours ago

📍 United States, Canada

🧭 Full-Time

💸 115000.0 - 127000.0 USD per year

🔍 SaaS

🔧 Requirements

2+ years of relevant experience in lifecycle, including hands-on experience building and optimizing campaigns, ideally with a focus on B2B or SaaS
Strong project management skills and ability to lead cross-functional initiatives from concept to execution
Proven track record of building and executing experiments, including creative testing and personalization
Basic HTML/CSS skills
Experience working with the templating language Liquid
Comfortable working in fast-paced, test-and-learn environments
Familiar with deliverability best practices
Quick learner, excited to explore and incorporate AI tools into your workflow
Excellent oral and written communication skills
Deep experience with customer.io preferred; experience with Design Studio (formerly Parcel) and Command AI a plus

💡 Responsibilities

Own the entire customer lifecycle journey, from pre-trial through retention and referral
Partner closely with the Customer Success team to help drive activation, feature adoption, upsell, expansion and net revenue retention
Create personalized messaging strategies based on user segments, behaviors, and attributes
Monitor and analyze key metrics (open rates, click-through rates, conversion rates) to inform optimization efforts
Work with the Product Marketing and Product teams to effectively communicate new features and updates to the right user segments
Run A/B tests to optimize conversion rates and campaign performance
Assist with maintaining data hygiene and list management best practices
Ensure that our lifecycle efforts align with the latest email marketing best practices and deliverability standards
Help establish and document lifecycle marketing processes and playbooks

HTMLCSSA/B testing

Posted about 4 hours ago

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🔥 Senior Product Designer

Posted 5 days ago

📍 United States, Canada

🧭 Full-Time

💸 156000.0 - 198000.0 USD per year

🔍 Software Development

🔧 Requirements

5+ years of professional product design experience designing for both desktop and mobile platforms and a portfolio showing extremely strong fundamentals across UI design, user experience, and visual design.
You use Figma as your primary design tool and have experience using Dev Mode to communicate designs and changes with engineers.
You have a strong opinion and good taste in what makes a great product, including aesthetics, UX patterns, and principles.
You understand the importance of keeping things simple and ensuring that nothing gets in the way of the customer experience.
You’re super passionate about what you do, have incredible attention to detail, and are dedicated to delivering the highest quality in everything you create.
You can stay on top of current design trends and best practices but also know when to venture off and break the mold.
You're a self-starter and exceptional communicator, able to thrive in a fast-paced, remote, and distributed working environment.
You can be scrappy and versatile when needed, able to wear many hats, and work outside of your comfort zone.

💡 Responsibilities

Lead a broad range of design projects across our desktop and mobile apps, end-to-end from ideation to implementation.
Prototype and test out concepts and flows to help validate hypotheses and arrive at the best outcomes.
Sweat the details in everything you design with pixel perfection, leaving nothing up for ambiguity.
Collaborate with our Product and Research teams and other stakeholders to create beautiful and valuable product experiences that truly delight our customers and help them grow.
Self-identify areas of improvement and opportunities for delight in our product, leading your own design initiatives that can be shipped quickly.
Communicate features, UI details, and user flows to the Engineering team to ensure a smooth handover and pixel-perfect end results.
Help maintain, improve, and evolve our design system, component libraries, and product aesthetics.
Roll up your sleeves, get involved, collaborate, and help us deliver something truly extraordinary!

FigmaFrontend DevelopmentHTMLCSSUI DesignUser Experience DesignMobile testingProduct designCommunication SkillsCollaborationRESTful APIsPrototyping

Posted 5 days ago

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🔥 Technical Support Representative

Posted 21 days ago

📍 Honduras

🔍 Telecommunications

🔧 Requirements

Experience in customer-facing roles.
Exceptional writing with attention to detail and a friendly, approachable tone.
Comfortable navigating technical issues and excited to dive into the details to find solutions.
Eagerness to learn, adapt, and grow in this role and beyond.

💡 Responsibilities

Assist OpenPhone customers and prospects through email, live chat, phone and text.
Troubleshoot technical issues, collaborating with the engineering team for timely resolutions.
Proactively identify and recommend process improvements to streamline our operations.
Advocate for customer needs by turning feature requests and insights into actionable recommendations for the product team.
Identify high-growth accounts or sales opportunities, collaborating with the Customer Success team for follow-ups.
Keep internal documentation up-to-date to ensure smooth operations within the team.

Communication SkillsCustomer serviceWritten communicationProblem-solving skillsEmpathyTroubleshootingActive listeningTechnical supportCustomer support

Posted 21 days ago

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🔥 Software Engineering Manager, Product

Posted 21 days ago

📍 Canada

🧭 Full-Time

💸 195000.0 - 210000.0 CAD per year

🔍 Software Development

🔧 Requirements

2+ years of experience in a software engineering managerial role, with a demonstrated understanding of the unique challenges and values associated with managing teams.
Technical background in software engineering, preferably in SaaS environments, with the ability to evaluate technical feasibility and provide strategic guidance.
Entrepreneurial mindset with a passion for building and scaling foundational practices in a growing company.
Experience or familiarity with AI technologies and their practical applications in enhancing product features.
Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and influence decision-making.

💡 Responsibilities

Work cross-functionally with other internal stakeholders to align engineering efforts with business goals and drive complex projects, ensuring that our solutions meet customer needs and enhance overall productivity.
Guide and mentor engineers, foster a collaborative environment focused on continuous learning, manage performance, and support professional growth.
Ensure the team has what it needs to make technical decisions, provide guidance on those decisions, ensure clarity of the problem space, and empower the team to own their decisions.
Collaborate closely with product managers, designers, and engineers to build and improve our product.
Spearhead the integration of AI technologies to optimize our product offerings.

Backend DevelopmentLeadershipFrontend DevelopmentPeople ManagementProduct ManagementCross-functional Team LeadershipAPI testingCommunication SkillsAgile methodologiesRESTful APIsMentoringTeam managementNodeJSSoftware EngineeringSaaS

Posted 21 days ago

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🔥 Senior Offline Media Manager

Posted 24 days ago

📍 United States, Canada

🧭 Full-Time

💸 132000.0 - 167000.0 USD per year

🔧 Requirements

5+ years of relevant experience in offline media channels (audio, OOH, CTV, linear TV, print, direct mail, etc.), including hands-on experience negotiating and optimizing campaigns, ideally with a focus on B2B or SaaS
Proven track record of building and executing experimentation plans, including creative testing
Experience negotiating with publishers, networks, and media vendors to secure favorable rates and placements
Experience leading media agencies on campaign strategy and execution
Proven ability to align offline media strategies with broader GTM and growth marketing initiatives
Strong project management skills and ability to lead cross-functional initiatives from concept to execution
Comfort working in fast-paced, test-and-learn environments with evolving budgets and goals
Excellent communication skills both oral and written
Experience with advanced measurement and analytics, including brand lift, incrementality, and media mix modeling is a plus

💡 Responsibilities

Own the planning, execution, and optimization of offline media campaigns across audio (e.g., podcasts, streaming), CTV, OOH, direct mail, etc.
Manage relationships with media vendors and negotiate placements, rates, and value-adds to maximize impact and efficiency.
Monitor spend and performance daily/weekly, analyzing key metrics like reach, frequency, CPM, CPA, and ROI to inform optimizations.
Partner with creative teams to develop messaging tailored to target audience for offline formats; brief and test creative variations, and drive learning agenda to improve performance.
Collaborate with Product Marketing, Growth Marketing, Content, and Revenue teams to ensure campaigns are aligned with GTM strategy and messaging.
Test into new offline formats and publishers—bringing a test-and-learn mindset to uncover scalable growth levers.
Oversee campaign timelines, asset delivery, tracking implementation, and legal/disclosure compliance across all offline channels.
Work closely with data team and marketing operations to ensure accurate tracking and measurement of activities.

Project ManagementData AnalysisCross-functional Team LeadershipStrategyCommunication SkillsNegotiation skillsMarketingDigital MarketingBudget managementA/B testing

Posted 24 days ago

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🔥 Senior Engineering Manager, Insight

Posted 2 months ago

📍 Canada

🧭 Full-Time

💸 214000.0 - 237000.0 CAD per year

🔍 Software Development

🔧 Requirements

Experienced in leading high-performing remote teams
Strong background in software engineering, especially in SaaS and fast-growing environments, with experience in evaluating technical feasibility and familiarity with AI technologies to enhance product features.
Skilled in strategic prioritization, balancing short-term goals with long-term vision, and building scalable practices with an ownership mindset and a commitment to excellence

💡 Responsibilities

Lead a new Insight Squad
Drive strategic initiatives
Manage people & developing leaders
Technical guidance
Building products
Integrating AI

AWSBackend DevelopmentLeadershipProject ManagementSQLArtificial IntelligenceCloud ComputingData AnalysisMachine LearningPeople ManagementProduct DevelopmentData engineeringData scienceREST APICommunication SkillsStrategic thinkingNodeJSSoftware EngineeringSaaS

Posted 2 months ago

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🔥 Senior Backend Engineer

Posted 2 months ago

📍 Canada

🧭 Full-Time

💸 192000.0 - 212000.0 CAD per year

🔍 Software Development

🔧 Requirements

Strong experience with Typescript, or experience with object-oriented languages such as Java or C# and Javascript/Node.
Strong experience with observability tools, including metrics, structured logging and distributed tracing

💡 Responsibilities

Coding
architecting, and owning moderate to complex components
Leading a small team or a project
Providing technical guidance, code reviews, and design and delivering on small/medium size projects end-to-end.

AWSBackend DevelopmentNode.jsPostgreSQLArtificial IntelligenceElasticSearchKubernetesMongoDBRabbitmqSoftware ArchitectureTypeScriptREST APIRedisCI/CDMicroservicesData modelingSoftware EngineeringData analytics

Posted 2 months ago

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🔥 Backend Engineer

Posted 3 months ago

📍 Canada

🧭 Full-Time

💸 174000.0 - 193000.0 CAD per year

🔍 Software Development

🔧 Requirements

Experience with Typescript, or experience with object-oriented languages such as Java or C# and Javascript/Node.
Experience with observability tools, including metrics, structured logging and distributed tracing

💡 Responsibilities

NOT STATED

AWSBackend DevelopmentNode.jsPostgreSQLSoftware DevelopmentElasticSearchJavaKubernetesRabbitmqTypeScriptC#REST APIRedisCommunication SkillsAnalytical SkillsProblem SolvingDevOpsMicroservicesJSONSoftware EngineeringDebugging

Posted 3 months ago

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