Use REST services and tools such as Postman API to set up and manage client environments.
Monitor and assess production applications and message distributions using tools like Datadog, SendGrid, Mailgun, Twilio, Salesforce, Microsoft Dynamics, and Snowflake.
Support technology and processes, including data ETL, software configuration, and manipulating message templates/HTML.
Manage the client service desk, maintain the change request backlog, and troubleshoot and escalate reported issues.
Monitor and manage communication channel configurations using platforms like Mailgun, Twilio, Salesforce, and MS Dynamics.
Assist Application Support Engineers in User Acceptance Testing (UAT) for new clients.
Write and verify documentation related to infrastructure, products, and tools including API docs and troubleshooting guides.
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About Lirio
Lirio pioneers behavior change through AI, uniting behavioral science with artificial intelligence to guide people to better health. Their Precision Nudging platform delivers personalized interventions, helping healthcare and energy enterprises drive positive behavior change at scale. They serve health systems, payers, and life sciences organizations, impacting patient engagement, preventive care, and chronic condition management. Lirio has secured over $64 million in funding and is recognized for its innovative approach.
How We Work
Lirio embraces a remote-first culture, offering remote roles with hybrid options in Tennessee. New hires often spend their first week onsite in Tennessee for essential onboarding, with travel expenses covered. The team spans 19 states and four time zones, fostering a distributed yet connected workforce. Core principles like "Go Further Together" and "Keep Learning" emphasize collaboration, continuous growth, respect, and diversity, promoting ownership and shared success.
Engineering at Lirio
Engineers at Lirio tackle complex challenges at the intersection of AI, behavioral science, and healthcare. You will build and maintain cloud-native applications and infrastructure using AWS, Azure, Kubernetes, and Kafka. The team actively works with cutting-edge AI coding tools like Cursor, Claude Code, and GitHub Copilot to augment software delivery. You will design secure, scalable solutions within a HIPAA/HITRUST-regulated environment, focusing on the Microsoft ecosystem, including Azure, Power Platform, Dynamics 365, and Dataverse, ensuring robust and compliant systems for health-critical applications.
Why Join Us
Drive impactful health outcomes by combining behavioral science with advanced AI technologies.
Work in a remote-friendly environment with supportive onboarding and a focus on continuous learning.
Contribute to a cutting-edge platform utilizing cloud-native tech, AI coding tools, and the Microsoft ecosystem.
Shape the future of personalized health interventions within a secure, regulated industry.
Benefits & Perks
Comprehensive medical, dental, and vision insurance with HSA options.
Company-paid short-term, long-term disability, life, and AD&D insurance.
401K with company match.
10 paid holidays, quarterly company closure dates, and an additional holiday week company closure.
Flexible time off policy and 6 weeks of paid parental leave.