Postscript

👥 251-500💰 $65,000,000 Series C almost 3 years ago🫂 Last layoff almost 3 years agoSales Automation Advertising E-Commerce SMS Enterprise💼 Private Company

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Postscript is a company specializing in innovative solutions, focused on enhancing customer engagement and communication strategies. They are currently seeking to expand their sales team with a managerial position in Sales Development.

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Jobs at this company:

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🔥 Director of Engineering

Posted 12 days ago

📍 United States

🧭 Full-Time

💸 267000.0 - 304000.0 USD per year

🔍 Software Development

🔧 Requirements

Experience with managing engineering teams
Ability to create systems for product delivery
Advocate for technical work.

💡 Responsibilities

Develop and execute a clear strategic vision for the product engineering department, aligning team efforts with the company’s product goals and customer needs.
Directly manage a team of 20 engineers and 1-2 EMs, fostering an environment of high autonomy and ownership.
Lead cross-functional projects that require coordination between engineering, product, design, and other departments.
Design and implement efficient systems and processes to manage consistent product delivery and high performance across the engineering team.
Advocate for necessary technical work that supports the product’s growth and stability, balancing this with the need to continuously deliver customer value.

AWSBackend DevelopmentLeadershipPostgreSQLProject ManagementSoftware DevelopmentSQLAgileCloud ComputingData AnalysisPeople ManagementProduct ManagementSCRUMSoftware ArchitectureCross-functional Team LeadershipAPI testingStrategic ManagementCommunication SkillsAnalytical SkillsCI/CDProblem SolvingCustomer serviceRESTful APIsMentoringTeam managementNodeJSSaaS

Posted 12 days ago

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🔥 Senior FP&A Analyst

Posted 14 days ago

🧭 Full-Time

💸 128000.0 - 145000.0 USD per year

🔍 Ecommerce

🔧 Requirements

Minimum 4 years of professional financial analyst experience
Bachelor’s degree in Finance, Accounting, Economics, Business, or related field. Advanced degrees or certifications (MBA, CPA, CFA) are a plus.
At least 2+ years of experience in Usage-based SaaS.
Proficiency in Excel/Google Sheets and financial modeling.
Familiarity with BI tools (e.g., Looker, Tableau, Power BI), database query languages (SQL), and automation languages (Python) is a plus.
Interest in, or experience with, automation tools (e.g., Power Query, Zapier, or similar) to streamline workflows.

💡 Responsibilities

Manage Data Integrity: Oversee the accuracy and completeness of financial data by maintaining and optimizing key tools, integrations, and internal financial systems.
Support Recurring & Ad-Hoc Deliverables: Support month-end reporting, quarterly forecasts, annual budgeting, and board presentations while providing timely ad-hoc analyses to address immediate needs or special projects.
Drive Automation & Process Improvement: Identify operational inefficiencies within FP&A processes and leverage technology (including AI) to automate data collection, analysis, and reporting. Develop standardized procedures, define best practices, and refine workflows to accelerate decision-making and deliver deeper financial insights across the organization.
Cross-Functional Collaboration: Partner closely with Business Intelligence, Accounting, RevOps, Go-To-Market teams, and other internal stakeholders to deliver timely, accurate financial analyses and recommendations that drive informed business decisions.
Develop & Refine Financial Models: Help to build, maintain, and enhance core financial models for forecasting, scenario analysis, and variance tracking. Collaborate with finance leaders and cross-functional partners to gather inputs, validate assumptions, and translate data into actionable recommendations.

Posted 14 days ago

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🔥 Technical Support Specialist

Posted 15 days ago

📍 North America

🧭 Full-Time

💸 87000.0 - 99000.0 USD per year

🔍 ECommerce

🔧 Requirements

3+ years in a customer-facing technical support function; passion for excellent customer experiences
Familiar with front and backend code, SQL, and troubleshooting API calls; ability to interpret code
Familiar with SMS technologies and complexities behind them (carrier networks, device software impacts), preferred not required
Proficient at outlining details around investigations, troubleshooting steps, and steps to reproduce issues clearly, resulting in swift resolutions
Excited to develop and maintain key internal partnerships, especially with our Engineering team and Go-to-Market organization
Desire to ask questions and dig deeper to provide thorough, thoughtful answers
Able to decipher patterns and bubble up emerging trends and solutions
Demonstrated understanding of ideal decisions, tradeoffs, and priorities

💡 Responsibilities

Testing and confirming expected behavior of product functionality; identifying departures from expectations and providing guidance accordingly
Becoming an expert in Postscript technical integration best practices and troubleshooting
Review customer CSS to troubleshoot & resolve issues
Build internal tools to increase productivity and streamline processes
Troubleshooting customers’ issues with Postscript’s API
Becoming an expert in expected Shopify <> Postscript behavior for both standard and Shopify Plus plans
Ability to get on scheduled Zoom calls to troubleshoot with shops as needed

SQLAPI testingRESTful APIsTroubleshootingJSONTechnical supportScriptingDebuggingCustomer support

Posted 15 days ago

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🔥 Client Marketing Strategist

Posted 22 days ago

📍 North America

💸 75000.0 - 82000.0 USD per year

🔍 Ecommerce

🔧 Requirements

2+ years of experience in the direct-to-consumer space in a client facing role
Proven experience in ecommerce and digital marketing
Passion for helping customers understand and execute effective digital marketing strategies.

💡 Responsibilities

Develop compelling SMS campaigns and automations.
Establish strong advisory relationships with customers.
Track, analyze, and iterate on customer performance.
Maintain expert-level knowledge of SMS marketing.

Data AnalysisCommunication SkillsAnalytical SkillsCustomer serviceRESTful APIsRelationship buildingProblem-solving skillsAccount ManagementNegotiation skillsClient relationship managementMarketingStrategic thinkingDigital MarketingCRMCustomer SuccessA/B testing

Posted 22 days ago

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🔥 Senior Client Marketing Strategist

Posted 24 days ago

📍 North America

💸 87000.0 - 95000.0 USD per year

🔍 Ecommerce

🔧 Requirements

3+ years of experience in the direct-to-consumer space in a client facing role
Proven experience in ecommerce and digital marketing (SMS marketing or copywriting are a plus)
Passion for helping customers understand and execute effective digital marketing strategies.
Experience managing long term client relationships, including working with decision-makers and senior stakeholders.
Strong operational, organizational, and process-driven mindset with the ability to meet tight deadlines.
Data-driven approach with strong analytical skills and a metrics-oriented mindset.
Excellent verbal and written communication skills.

💡 Responsibilities

Develop compelling SMS campaigns, automations, and calls to action that align with each customer’s brand voice and vision while continuously improving their SMS programs.
Establish strong advisory relationships with customers by executing best practices, brainstorming new strategies, and developing creative SMS marketing campaigns.
Track, analyze, and iterate on customer performance to ensure rapid and effective scaling on the Postscript platform.
Maintain expert-level knowledge of SMS marketing, ecommerce trends, and marketing technologies to help brands stay at the forefront of the industry.
Serve as a subject matter expert on Postscript products, features, and services, offering consultative guidance to both customers and internal stakeholders.

Data AnalysisShopifyAnalytical SkillsRESTful APIsWritten communicationExcellent communication skillsAccount ManagementVerbal communicationClient relationship managementSales experienceMarketingStrategic thinkingDigital MarketingCustomer SuccessA/B testing

Posted 24 days ago

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🔥 Customer Experience Advocate

Posted 27 days ago

📍 North America

💸 26.0 - 33.0 USD per hour

🔍 E-commerce

🔧 Requirements

3+ years experience as a customer support specialist or a similar customer success role
Ability to work in East Coast hours
Demonstrated understanding of technical products and a technical support process
SaaS experience (ideally at a startup and/or hypergrowth company)
Experience with e-commerce or marketing technology (SMS platforms or Twilio is a plus)
Experience using helpdesk software and remote support tools (Zendesk, Intercom, and JIRA are a plus)
Excellent communication and problem-solving skills, including excellent grammar
Strong comfort with multitasking and managing competing priorities
Experience in a remote-first role, including comfort on Zoom calls

💡 Responsibilities

Respond to customer, prospect, and partner needs quickly and effectively via chat and email
Develop and maintain expert-level understanding of the Postscript product, along with larger e-commerce & marketing knowledge
Be incredibly solutions-oriented and create “wow moments”
Gather customer feedback and share it with our Product, Sales, and Marketing teams
Follow up with customers to ensure their technical issues are resolved as needed
Proactively inform customers about new features and functionalities in relevant interactions
Consistently embody the Postscript brand in all customer interactions

ShopifyCommunication SkillsCustomer serviceTroubleshootingTechnical supportCRMCustomer supportSaaS

Posted 27 days ago

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🔥 Senior Software Engineer, Full Stack

Posted 28 days ago

📍 United States, Canada

🧭 Full-Time

💸 170000.0 - 200000.0 USD per year

🔍 Software Development

🔧 Requirements

Minimum 6 years professional software development experience
A proven career as a software engineer developing backend applications, services and APIs, hands-on experience using Typescript/Node.js or similar
Experience building, deploying, and maintaining applications on AWS
Expertise in NoSQL and SQL, and experience with database modeling (MongoDB, Postgres)
Experience building modular, flexible architectures (maximizing readability and extensibility)
Excellent verbal and written communication skills
Experience building great products (high growth, early stage tech preferred)

💡 Responsibilities

Architect and build highly available, extensible, and scalable platform primitives and REST APIs for external and internal customers
Take ownership and be creative with your solutions as you help deliver excellent products to our customers
Contribute to the health of the team through honest and direct feedback as we iterate and improve on our processes
Guide your team to make optimal technical and product design decisions
Identify and execute on points of scale in order to maximize throughput and efficiency
Mentor other engineers on best practices and growth opportunities
Be accountable for communicating transparently and proactively, defining scope, breaking down and estimating tasks, risk and change management

AWSBackend DevelopmentNode.jsPostgreSQLPythonSQLFull Stack DevelopmentMongoDBReact.jsTypeScriptAPI testingGoREST APINosqlMicroservicesData modelingSoftware Engineering

Posted 28 days ago

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🔥 Senior Software Engineer, Backend

Posted about 2 months ago

📍 North America

💸 170000.0 - 200000.0 USD per year

🔍 Ecommerce and SMS marketing

🔧 Requirements

Minimum 6 years professional software development experience.
A proven career as a software engineer developing backend applications, services, and APIs, hands-on experience using Python, Golang, or similar.
Experience building, deploying, and maintaining applications on AWS.
Expertise in NoSQL and SQL, and experience with database modeling (MongoDB, Postgres).
Experience building modular, flexible architectures (maximizing readability and extensibility).
Excellent verbal and written communication skills.
Experience building great products (high growth, early stage tech preferred).
Experience coaching and mentoring engineers.

💡 Responsibilities

Architect and build highly available, extensible, and scalable platform primitives and REST APIs for external and internal customers.
Take ownership and be creative with your solutions as you help deliver excellent products to our customers.
Contribute to the health of the team through honest and direct feedback as we iterate and improve on our processes.
Guide your team to make optimal technical and product design decisions.
Identify and execute on points of scale in order to maximize throughput and efficiency.
Mentor other engineers on best practices and growth opportunities.
Be accountable for communicating transparently and proactively, defining scope, breaking down and estimating tasks, risk and change management.

Posted about 2 months ago

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🔥 Senior Product Analyst

Posted about 2 months ago

📍 North America

🧭 Full-Time

💸 145000.0 - 181000.0 USD per year

🔍 Ecommerce

🔧 Requirements

5+ years of experience working in analytics, business operations, or data science.
Proven ability to produce insights and present findings to non-technical audiences.
Experience with advanced analytics (e.g., A/B testing, regressions, time series).
Highly proficient in SQL with demonstrated skill in building complex analytical queries.
Experience building self-service dashboards in a BI platform (e.g., Looker, Sigma, Hex, Steamlit, Retool).
Strong business acumen to understand financial and go-to-market strategies.
Highly curious with a history of proactively identifying opportunities.
High growth/early stage experience strongly preferred.
Python or R experience is a huge plus.

💡 Responsibilities

Partner closely with product, design, and engineering to ship new products.
Develop new metrics to focus teams on key factors and track progress.
Design experiments and perform A/B testing to measure the efficacy of initiatives.
Develop write-ups and presentations to summarize findings and drive action.
Build self-service dashboards to democratize data and automate reporting.
Coordinate with BI, Engineering, and Product to ensure upstream data sources are delivered with the right frequency, grain, and information to support business objectives.

Posted about 2 months ago

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