Applyπ North America
π§ Full-Time
πΈ 120000.0 - 136000.0 USD per year
π Ecommerce
- At least 3 years as a sales or solutions engineer, support engineer, or related technical experience.
- In lieu of sales/solutions engineering experience, 5+ years in technical & revenue-driving customer-facing roles.
- Ecommerce knowledge and past experience required, Shopify ecosystem highly preferred.
- Experience in a revenue-driving, customer-facing role.
- Technical skills with front-end web technologies (JavaScript, CSS) and API usage.
- Detail-oriented, curious, and committed to expertise.
- Strong cross-functional collaboration with GTM and Product/Engineering teams.
- Excellent communication skills to convey complex technical ideas.
- Ability to perform under pressure and present to various stakeholders.
- Experience with enterprise-level customers and navigating cross-functional relationships.
- Become an expert on the Postscript platform and its capabilities.
- Support the sales team in winning new customers through technical insights.
- Lead technical discovery calls with prospects, offering solutions and documenting product requests.
- Prepare demos to showcase advanced capabilities alongside account executives.
- Execute POCs for complex use cases, collaborating with onboarding and engineering.
- Guide customers and partners in using APIs for integrations.
- Create technical content for customer use cases and best practices.
- Provide support and troubleshooting assistance to onboarding and customer support.
- Develop innovative solutions for customer needs and support partners in integrations.
Posted 3 days ago
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