Sidetrade

👥 251-500💰 Post-IPO Equity over 11 years agoArtificial Intelligence (AI)Predictive Analytics SaaS Enterprise Software Software📈 Public Company

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Sidetrade is a high-growth international company specializing in AI-powered Order-to-Cash solutions. With a commitment to creativity and diversity, Sidetrade focuses on building a talented team to drive innovation in a vast and untapped market. They pride themselves on a learning culture and offer opportunities for challenging assignments and professional growth.

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Jobs at this company:

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🔥 Customer Success Manager - Digital Engagement

Posted 2 months ago

📍 United States

🔍 SaaS, Technology

🔧 Requirements

Proven experience in Customer Success, Account Management, or Marketing, preferably in a SaaS or technology-focused environment.
Strong knowledge of CRM and CSM platforms (e.g., Salesforce, Churn Zero/ Client Success).
Experience with email marketing tools and automation platforms (Marketo).
Analytical mindset with the ability to interpret data, generate insights, and take action.
Excellent written and verbal communication skills with a customer-centric approach.
Ability to work independently and manage multiple priorities in a fast-paced environment.

💡 Responsibilities

Manage a portfolio of lower-touch customers with a focus on scalable, digital-first strategies.
Develop and implement digital engagement strategies including email campaigns and automated workflows.
Monitor and analyze customer health metrics to proactively address risks and identify expansion opportunities.
Collaborate with cross-functional teams to align on customer needs and improve the customer journey.
Serve as the primary point of contact for digital engagement initiatives, addressing customer inquiries.
Continuously optimize and improve digital customer success processes to maximize efficiency.
Act as the voice of the customer, providing feedback to internal teams.

SalesforceCRMData analyticsCustomer Success

Posted 2 months ago

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🔥 Customer Success Manager - Credit & Collections Management

Posted 2 months ago

📍 United States

🔍 SaaS

🔧 Requirements

7+ years of experience as a Credit/Risk/Collections Manager in large organizations.
Ability to manage a portfolio of enterprise clients with simultaneous projects.
Strong client-facing skills.
Excellent time management and presentation skills.
Good knowledge of Receivables Management technology.
Bachelor's or Master's degree in Finance, Business Administration, Economics, or a relevant field.

💡 Responsibilities

Be the main point of contact for named enterprise accounts.
Provide insights to customers for optimal use of Sidetrade solutions.
Advocate for customer needs with Product Management and Support teams.
Gauge customer engagement and suggest product and service enhancements.
Identify upsell and cross-sell opportunities to support renewals.

Project ManagementData AnalysisFinancial ManagementAccount ManagementCustomer Success

Posted 2 months ago

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🔥 Regional Sales Manager - North America

Posted 6 months ago

📍 United States

🔍 SaaS / Financial Software

🔧 Requirements

Proven, successful, and consistent track record in selling high-value business process solutions, ideally with a finance software vendor.
Experience surpassing an Annual Recurring Revenue (ARR) of $150K, specializing in large enterprises.
Exceptional communication skills to convey ideas effectively and build relationships.
Demonstrate a team-oriented mindset and excel in networking.

💡 Responsibilities

Develop new logo customers and hunt for net new business.
Prospect new leads and generate sales opportunities within a defined industry.
Utilize a consultative sales approach to deliver value to customers while focusing on new business development.

Business DevelopmentCommunication SkillsCollaboration

Posted 6 months ago

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