IntelliShift

IntelliShift is a thriving organization focused on customer and team success, driven by a culture of respect and personal growth. With a commitment to 'Be a Good Human', IntelliShift values every individual's contributions and fosters a collaborative work environment, whether in-office or remote.

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📍 United States

🧭 Full-Time

💸 130000.0 - 140000.0 USD per year

🔍 Fleet management technology

  • 5+ years of experience developing and managing large, high-value enterprise customer relationships in the telematics/fleet operations software arena.
  • 7+ years of experience as a Customer Success Manager, Account Manager, and/or business-outcome accountable Sales Executive.
  • 7+ years of experience managing a portfolio of customers with diverse and complex needs across various stages of the customer relationship and SaaS lifecycle.
  • 7+ years of experience working with executive and senior management leaders and teams.
  • Expertise in setting and managing expectations with multiple stakeholders, both win customers and internally to ensure organizational alignment.
  • Proven ability to simultaneously manage a portfolio of large, high-value enterprise customers from within IntelliShift's highest customer revenue tier.
  • Experience as a cross-functional program manager, orchestrating the appropriate internal resources to help ensure your customers are achieving their business and IntelliShift partnership goals.
  • Excellent communication and interpersonal skills.
  • High technical aptitude and interest in learning new technologies.
  • Experience with SaaS customer success processes.
  • Patience and active listening skills with a passion for service AND for driving business growth.
  • Proven experience managing and negotiating complex contracts.
  • Team-oriented mindset with a strong ability to develop relationships internally and externally.
  • Experience acting as a change agent in complex organizations, with both customers and internally at IntelliShift.
  • Experience as a Salesforce user required.
  • Experience managing a pipeline of renewals and upsell opportunities.
  • Experience with Customer Success software.
  • Experience with fleet operations, AI video, and/or telematics.
  • Develop and manage a small portfolio of large, high-value enterprise customers with a deep knowledge of the customers' business goals and success criteria.
  • Manage all customer subscriptions to ensure high retention and mitigate churn risk.
  • Identify and execute growth opportunities tied to upsell, cross-sell, and expansion.
  • Proactively manage SaaS renewals to ensure contractual continuity.
  • Build and foster relationships with all contact levels, with emphasis on value-added relationships with executive and senior leadership.
  • Engage with customers on a regular cadence to ensure business alignment and to maximize their value from the partnership.
  • Manage the customer through the lens of the customer journey, achieving all milestones along the way.
  • Act as a liaison between the customer and other teams at IntelliShift to prioritize issues, elicit feedback, or present customers with new opportunities.
  • Proactively manage customer health and engagement to mitigate business risk.

SalesforceAccount ManagementCustomer SuccessSaaS

Posted 1 day ago
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📍 United States

🧭 Full-Time

💸 150000.0 - 200000.0 USD per year

🔍 Fleet technology

  • Minimum of 5 years of experience in a technical consulting, solutions consulting, or sales engineering role in a the Fleet technology industry
  • Advanced written and verbal communications skills, including presentations and proposals for both business and technical audiences
  • Familiarity and comfort with compiling technical discovery information to compose Business Cases (inclusive of ROI) driven by value solving for articulated business pain 
  • Ability to speak to technical architecture and understand how it would connect to a client’s infrastructure
  • Ability to build client relationships easily through establishing credibility 
  • A builder with natural curiosity, a desire to solve problems, strong team values, and a hunger to win
  • Provide day-to-day product expertise during the sales process, including directly interfacing with the sales team and prospective customers
  • Preparation and Presentation of comprehensive platform demonstrations to prospective customers
  • Conduct deep technical discovery to connect how our unified fleet operations platform can address current business pain through value
  • Detect technical and functional objections from the prospective customer during the sales process, be creative, and find solutions to deliver to the customer
  • Lead Solution Validation Pilots with prospective customers that will include several month product implementations to demonstrate value and differentiation in the market
  • Partner with the Customer Support org to manage escalations (product issues, feature requests, etc.) during the Solution Validation Pilot Process
  • Serve as a market expert on products, competitive landscape, and industry trends across fleet technology solutions to understand how customers navigate day-to-day operations. Lend credibility to the selling process in the fleet space. 
  • Strategize along other customer-facing functions (ex. Sales, CS, AM, Support, Enablement, etc.) to prioritize thoughtful feedback and provide to the Product team to assist in shaping IntelliShift’s Product Roadmap
  • Increase knowledge and understanding of solution architectures across the broader sales engineering community
  • Evangelize IntelliShift solutions by telling compelling stories with creativity

SQLCommunication SkillsCI/CDCustomer serviceRESTful APIsPresentation skillsClient relationship managementSales experienceData visualizationCRMData analyticsSaaS

Posted 17 days ago
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📍 United States

🧭 Full-Time

💸 160000.0 - 170000.0 USD per year

🔍 Hardware Engineering

  • 8+ years as a hardware product leader.
  • Asset tracking & AI Dash Camera experience is a plus.
  • Technical, understanding the intricacies of decisions that are made that impact hardware, firmware, and software to balance tradeoffs and support innovation.
  • Working closely with ODM’s and other vendors to ensure quality hardware and firmware.
  • Created and delivered high-impact product strategies and have brought successful products to market
  • Define, communicate and execute the product vision to build a compelling device strategy that aligns to the goals of IntelliShift.
  • Collaborate with the executive team to align product goals with overall business objectives.
  • Craft the long-term strategy and lead execution of strategic initiatives as it relates to hardware.
  • Work closely with external hardware vendors suppliers.
  • Manage a group of internal Hardware Engineers, Vehicle Data Engineers and Hardware QA Team.
  • Recruit, mentor, and manage a world-class team with a focus on growth.
  • Foster a culture of innovation, collaboration, and continuous improvement within the team.
  • Develop detailed hardware and firmware specifications to external hardware vendors, internal Hardware Engineers and QA team.
  • Work closely with our software Product Management team to understanding of our customers’ wants and needs to enable a world-class customer experience delivered through the IntelliShift hardware.

LeadershipProject ManagementEmbedded SystemsPeople ManagementProduct ManagementCross-functional Team LeadershipProduct DevelopmentStrategyBusiness OperationsCommunication SkillsStrategic thinkingBudget management

Posted about 1 month ago
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📍 United States

🧭 Full-Time

💸 125000.0 - 150000.0 USD per year

🔍 SaaS

  • Salesforce experience required
  • Experience building and managing a pipeline
  • Strong business acumen
  • Excellent communication and interpersonal skills
  • Deeply understand the IntelliShift platform
  • Build and foster relationships with customers
  • Research and understand prospect client's business goals
  • Prepare and execute sales plans and campaigns
  • Deliver strong performance against sales/revenue targets

Data AnalysisSalesforceLead GenerationSaaS

Posted 4 months ago
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🔥 MMB Account Executive
Posted 4 months ago

📍 United States

🧭 Full-Time

💸 85000.0 - 110000.0 USD per year

🔍 B2B SaaS, fleet management technology

  • 2+ years of successful sales experience at a SaaS company required, fleet-related tech sales experience preferred.
  • 1+ year(s) of experience in Fleet Management/Telematics preferred.
  • Experience building and managing a pipeline.
  • Experience with Salesforce required.
  • Experience supporting or working with technical products.
  • Proven ability to work with diverse and complex customer needs across multiple industries.
  • Ability to build and maintain relationships with prospects at all levels.
  • Self-driven and proactive nature.
  • Excellent communication and interpersonal skills.
  • High technical aptitude and interest in learning new technologies.
  • Strong business acumen.
  • Ability to manage competing demands and priorities.
  • Team-oriented with relationship development skills.
  • Demonstrable ability to meet/exceed sales targets.
  • Deeply understand IntelliShift platform capabilities and explain them to various businesses.
  • Build relationships with customers.
  • Grow new business through warm leads and outbound sales in a specified territory.
  • Drive sales to Mid-market commercial accounts.
  • Collaborate with the ADR team.
  • Research and understand prospect clients' business goals.
  • Work with the marketing team on sales collateral.
  • Communicate forecasts to leadership.
  • Prepare and execute sales plans and events.
  • Use social networking for customer outreach.
  • Deliver strong performance against sales/revenue targets.

SalesforceAccount ManagementSaaS

Posted 4 months ago
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