MMDSmart Ltd

MMDSmart Ltd is a technology company focused on providing innovative solutions, currently expanding its team with various job openings across customer care, engineering, business development, and project management roles.

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Jobs at this company:

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🔥 Product Marketing Manager

Posted 10 days ago

📍 Bulgaria, Serbia

🧭 Full-Time

🔍 Cloud communications

Prior experience, preferably 2+ years in product marketing and/or product development.
Dynamic knowledge of communications technology and market trends.
Self-motivated, methodical, creative, responsible, and results-oriented.
Ability to assimilate complex data from multiple sources and formulate action plans.
Passion for finding solutions for customers.
Fluent written and spoken English.
This is a remote position so a suitable home environment is essential.

Research and analyze product trends, competitor offerings, and market data to define product requirements.
Serve as liaison between marketing and product development team with active interaction during the development process, providing marketing input and monitoring roadmap progress.
Create product manuals, updates, and training materials for staff and clients.
Investigate product and feature queries and determine their marketability and monetization potential.
Participate and serve as key product/market resources for the marketing team.
Analyze results and develop best practices for effective processes.
Provide periodic activity and progress reports.

Data AnalysisProduct ManagementProduct DevelopmentMarket Research

Posted 10 days ago

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🔥 DevOps Engineer

Posted about 1 month ago

📍 Bulgaria, Serbia, Poland, Croatia

🔍 Cloud communications

Strong background in Linux/Unix Administration
Experience with automation/configuration management using Gitlab or an equivalent
Experience with maintenance and development of CI/CD infrastructure in the project
Ability to use a wide variety of open source technologies and cloud services (experience with Google Cloud is required)
Strong experience with SQL and NoSQL databases
A working understanding of code and script (Bash, Python or Node.JS)
Knowledge of best practices and IT operations in an always-up, always-available service
Strong networking understanding: TCP/IP, DNS, Routing, Load-balancers, network security
Experience with containers and container management systems (Docker, kubernetes)
Experience with log management tools (ELK stack, Fluentd, Logstash)
Experience with monitoring and alerting services (Grafana, Nagios, Zabbix)
Experience with web servers (Nginx, Apache)
Good spoken and written English

Automation of processes (provisioning, deployment, monitoring, auto-scaling)
Building, maintaining, and improving CI/CD infrastructure
Identify and resolve production and non-production application issues
Research and recommend innovative and automated approaches for administration tasks
Assist in the planning, documentation, and implementation of various systems
Developing and implementing security policies

DockerNode.jsPythonSQLBashGCPGitKubernetesNginxZabbixGrafanaNosqlCI/CDLinux

Posted about 1 month ago

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🔥 Junior Monitoring Engineer

Posted 2 months ago

📍 Bulgaria

🧭 Full-Time

🔍 Cloud communications

Upper-Intermediate level of English.
Willingness to work in shifts: morning (8:00 – 17:00), evening (14:00 – 23:00), and night (23:00 – 8:00).
Stress tolerance.
Ability to manage large volumes of material and desire to learn new things.

Monitor the status of systems and business parameters.
Respond to events to maintain the quality of the company's services.
Analyze situations and perform necessary steps to resolve issues according to existing algorithms.
Solve problems independently or collaborate with departments such as account managers, technical specialists, and developers.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2 months ago

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🔥 Product Owner

Posted 2 months ago

📍 Bulgaria, Poland, Serbia

🔍 Cloud communications

Bachelor’s degree in computer science or a related field.
At least 3 years of experience as a Product Owner or System Analyst.
Experience in writing detailed functional requirements or design documents.
Proven track record in delivering features and APIs for external integrations.
Experience with agile methodology from software companies.
Previous B2B customer-facing experience.
Advanced data-driven decision-making skills.
Excellent English skills and advanced Russian.
Strong communication skills for engaging stakeholders at all levels.

Analyze product business requirements and produce a functional design.
Validate and prioritize product backlog value.
Review business requirements for MMD Smart PaaS Solutions.
Own and refine the product backlog to create releasable products.
Serve as the central contact point for external parties and R&D.
Work with the Scrum Master to ensure timely sprint deliveries.
Align technical roadmap with business objectives.
Promote continuous improvement and innovation in PaaS services.

AgileSCRUMCommunication SkillsPresentation skills

Posted 2 months ago

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🔥 Senior Account Executive MENA

Posted 2 months ago

📍 United Arab Emirates

🔍 Cloud communications

Proven track record of over achieving sales targets.
Understanding of CPaaS/SaaS products with a focus on 'Customer Experience'.
Familiarity with CRM systems and sales automation tools.
Experience with successful usage of sales methodologies like MEDDIC.
Basic understanding of software integration and implementation processes.
Fluency in English and Arabic; additional Asian languages are advantageous.
4+ years of experience in a similar SaaS/CPaaS Sales-Role.
Network and contacts with mid and C-Level decision makers in MENA region.

Identifying and pursuing new business opportunities.
Collaborating with Business Development Representative for increasing qualified pipeline.
Managing the full sales cycle from prospecting to closing deals.
Providing consultative selling by offering tailored solutions.
Conducting product demonstrations and presentations.
Negotiating multi-year contracts and pricing.
Identifying up- and cross-sell opportunities.
Professional sales forecasting.

Business DevelopmentGoCommunication SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementMultitasking

Posted 2 months ago

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🔥 Pre Sales Consultant

Posted 2 months ago

📍 Bulgaria

🧭 Full-Time

🔍 CPaaS, SaaS, Voice, Call-Center

Bachelor's degree in Engineering, Computer Science or a related field.
At least 2 years of experience in Pre Sales or similar customer-facing roles.
Proven track record in B2B technology sales, focusing on new business development.
Deep understanding of the CPaaS industry, including multiple communication channels.
Basic understanding of SaaS and cloud technologies.
Familiarity with CRM software (Hubspot/Salesforce), presentation tools, Jira, Slack, and Google-Suite.

Understand customer needs and translate them into tailored solutions.
Conduct product demonstrations to showcase features and value.
Develop and implement Pre Sales strategies for Call Center and/or CPaaS use-cases.
Collaborate with sales teams to prepare proposals and sales collateral.
Provide technical support and address complex customer inquiries.
Build relationships with customers, partners, and internal teams.

Business DevelopmentSalesforceJiraCommunication Skills

Posted 2 months ago

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🔥 Scrum Master

Posted 3 months ago

📍 Serbia, Bulgaria

🔍 Cloud communications

Certified Scrum Master (CSM) or equivalent certification.
2 years of experience as a Scrum Master.
Strong knowledge of agile principles and Scrum framework.
Excellent communication and interpersonal skills.
Problem-solving and conflict resolution abilities.
A collaborative and team-oriented mindset.
Excellent English language skills for effective communication.

Act as a servant-leader for the Scrum team, helping them understand and implement agile principles and Scrum practices.
Facilitate Scrum events, including daily stand-up meetings, sprint planning, sprint review, and sprint retrospective.
Eliminate obstacles or roadblocks that affect the development team’s progress.
Coach and mentor team members in Scrum principles and practices to improve their performance and self-organization.
Collaborate with product owners and stakeholders to ensure clear communication and alignment on project goals and priorities.
Help the team continuously improve by fostering a culture of collaboration, transparency, and continuous improvement.
Work with 2-3 development teams.

LeadershipAgileSCRUMCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingInterpersonal skills

Posted 3 months ago

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🔥 Automation QA Engineer

Posted 3 months ago

📍 Bulgaria

🧭 Full-Time

🔍 Cloud communications

Knowledge of JIRA, Xray.
3+ years of relevant professional experience in writing test automation scripts.
Extensive knowledge of JavaScript/Typescript ecosystem, and/or Python (will be a plus).
Experience with performance testing, Locust, Jmeter, etc.
Experience with Continuous Integration (Gitlab, etc).
Experience with GIT, or similar tool.
Demonstrated ability to take ownership of deliverables, drive improvement, and embrace new technologies and methodologies.
Strong communication skills to work effectively with teams across various geographies and cultural backgrounds.
Willingness to stay flexible and open to change in a dynamic environment.
ISTQB certified or equivalent knowledge.

You will define and implement test automation frameworks alongside with our products.
You will analyze business and functional requirements alongside technical specifications.
You will write test documentation.
You will be involved into implementing performance test practices.
Develop manual test cases, if needed, that will serve as the basis for automated tests, ensuring comprehensive test coverage of all product aspects.
Identify potential risks and dependencies in the testing process and work proactively to mitigate them.
You will provide updates to effort estimates and status of assigned tasks.
You will participate in daily project team meetings and brainstorming activities related to the project issues.

GitJavascriptJMeterQATypeScriptJiraCommunication Skills

Posted 3 months ago

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🔥 Customer Care Specialist

Posted 4 months ago

📍 Bulgaria

🧭 Full-Time

🔍 IT, Cloud Communications

Proficiency in English (Upper-Intermediate or Advanced level).
Resilience under pressure.
Familiarity with Microsoft Office and Google Docs.
A keen appetite for learning and self-improvement.
A dynamic, proactive approach, with flexibility to work in rotating shifts: morning (9:00 - 18:00) and evening (13:00 - 22:00).
Readiness to potentially work night shifts (22:00 - 7:00).

Communicate with customers and help solve their problems and concerns.
Report issues to neighboring teams: account managers, technical specialists, developers.
Coordinate and monitor the problem-solving process, receiving feedback from the client and neighboring teams.

Cloud ComputingCommunication SkillsCollaborationMicrosoft Excel

Posted 4 months ago

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MMDSmart Ltd

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