Horizons

👥 51-200 Human Resources Services💼 Private Company

Horizons is a company that specializes in international hiring and global payroll solutions. They provide a streamlined process for sourcing and hiring top talent from over 150 countries. With their expertise, businesses can expand internationally and ensure compliance within just 48 hours. They utilize advanced technologies such as SPF, Domain Not Resolving, HSTS, and IPv6, along with services like Microsoft Exchange Online, Office 365 Mail, Cloudflare Hosting, Microsoft Azure DNS, and Cloudflare DNS. Currently, they have a team of 11-50 employees and are actively hiring for positions including Senior Front-End Engineer, Software Developer (C++), and Business Development Manager in North America.

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Jobs at this company:

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🔥 Strategic Customer Success Manager

Posted 6 days ago

🔍 HR tech, SaaS

🔧 Requirements

3–5 years of experience in customer operations, project management, or enterprise account delivery roles, ideally in HR tech, SaaS, or global services.
Proven success managing operational delivery for mid-market or enterprise clients in a B2B environment.
Strong organizational and project management skills, with experience managing SLAs, KPIs, and cross-functional deliverables.
Comfortable with process mapping, root cause analysis, and continuous improvement practices.
Excellent communication and relationship management abilities; capable of leading customer-facing conversations with confidence.
Proficiency in CRM and project management tools (e.g., Salesforce, Asana, Notion, JIRA).
Analytical mindset with the ability to extract insights from operational data.
Comfortable working in a fast-paced, high-growth environment with a bias for action.
Strong problem-solving skills and a proactive approach to customer support.

💡 Responsibilities

Ensure high levels of customer satisfaction by managing response times, NPS, and CSAT scores.
Serve as the primary operational contact for designated enterprise customers, ensuring all service delivery components are executed effectively and meet agreed-upon service levels.
Monitor and manage daily customer issues, triaging and coordinating resolution with internal teams to minimize impact and communicate updates clearly and promptly.
Identify inefficiencies or pain points in customer-related processes and partner with internal stakeholders to recommend and implement improvements.
Track and manage execution of customer deliverables, ensuring milestones, SLAs, and KPIs are consistently met across operational functions.
Maintain and analyze key operational metrics related to account health, service delivery, support ticket trends, and usage patterns; provide actionable insights to internal teams and customers.
Work closely with Customer Success Managers, Technical Support, Implementation, and Product teams to ensure a unified and seamless experience for customers.
Lead or support regular operational review calls with customers, providing updates on performance metrics, issue resolution, and process enhancements.
Ensure all operational procedures and account-specific requirements are documented and followed in accordance with customer contracts and internal policies.
Build and maintain strong relationships with mid-market and enterprise-level customers, acting as their primary point of contact and trusted advisor.
Anticipate customer needs and proactively address potential issues, providing timely and effective solutions.
Focus on customer retention and identify opportunities for account expansion, driving additional revenue growth.
Work closely with sales, marketing, and product teams to align efforts and ensure a seamless customer experience.

Posted 6 days ago

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🔥 DevOps Engineer

Posted 6 days ago

🔍 Software Development

🔧 Requirements

Minimum of 5 years in a Software Development role and at least 3 years as a DevOps or SRE
Strong understanding of DevOps principles and methodologies, including CI/CD, Infrastructure as Code, and Configuration Management
Expertise in scripting languages such as Python, Bash, Go
Experience with containerization technologies such as Docker and Kubernetes
Experience with Cloud Platforms, preferably AWS
Experience with CI/CD tools like Jenkins, CircleCI, or GitLab CI
Experience with professional or open-source monitoring and logging tools such as New Relic, Data Dog, Prometheus, Grafana, ELK

💡 Responsibilities

Ensure availability, reliability and security of Horizons SaaS platform
Define metrics to measure the quality of our services and fight to improve them constantly
Leverage Infrastructure as Code to automate infrastructure deployment and management
Forecast the load on production components and plan capacity accordingly
Understand and fix production incidents, take actions to ensure they won’t happen twice
Contribute to disaster recovery plans and train for operational readiness
Support Engineering Squads in seamlessly integrating their code within our infrastructure

Posted 6 days ago

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🔥 Account Executive 客户执行主管

Posted 6 days ago

🔍 HR or payroll software sales

🔧 Requirements

3 years’ experience in Sales or Business Development within a technology environment, preferably in HR or payroll software sales.
Passion for problem-solving, with a keen interest in understanding and rectifying underlying issues.
Excellent communication and presentation skills, comfortable engaging with prospects through phone, email, or in-person interactions.
Skilled in negotiating business terms with diverse client groups, including line-of-business, procurement teams, and senior management.
A track record of developing strong client relationships and leaving no stone unturned in this pursuit.
Proven success in building and closing deals from an outbound sales pipeline.
A history of exceeding sales quotas in previous roles.
Known for high energy and positivity, with a collegial spirit appreciated by teammates.
A driven, success-oriented mindset, balanced with a positive attitude and self-initiative.
Experience with Hubspot or Salesforce is advantageous.
Native fluency in Mandarin Chinese, good English.

💡 Responsibilities

Own the entire sales cycle, from identifying and qualifying leads across diverse sources to converting them into successful business deals.
Promptly engage with new leads, upholding the highest standards of sales excellence to initiate a premium sales experience.
Actively develop your own project pipeline by reaching out to and securing new, previously unengaged (cold) companies through outbound strategies and leveraging your professional network.
From day one, nurture and strengthen relationships with both new and existing clients, understanding their business needs and challenges, and ensuring superior post-sales satisfaction through proactive communication and problem-solving.
Diligently manage and record all sales activities in our CRM system, maintaining high-quality data for continuous learning and improvement.
Collaborate closely with other customer-facing teams within Horizons (operations, legal, product, marketing) to enhance our customer-centric service offering.
Consistently meet or exceed monthly and quarterly targets by focusing on client retention, expansion, and growth.
Exhibit proficiency in pipeline forecasting, management, and documentation.
Participate actively and punctually in all relevant sales meetings, contributing meaningfully to discussions.

Posted 6 days ago

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🔥 Senior Front-End Engineer

Posted 7 days ago

🧭 Full-Time

🔍 SaaS

🔧 Requirements

5+ years of experience in front-end web development, with at least 2 years in a Senior role
Solid expertise in React and TypeScript
Strong command of CSS and experience with modern styling solutions
Experience consuming and integrating REST and GraphQL APIs
Experience working with Figma and collaborating with designers
A good understanding of front-end security principles and performance optimization
Strong coding practices: modular and maintainable code, component-based architecture
Professional proficiency in written and spoken English

💡 Responsibilities

Design, develop, and maintain high-performance front-end applications using React and TypeScript
Ensure a seamless and intuitive user experience by implementing best-in-class UI/UX practices
Write well-structured, reusable, and testable code and maintain unit tests for front-end components and screens
Work in a cross-functional squad (FE, BE, QA Engineers, Product Manager, Designer)
Optimize applications for performance, security, and scalability
Work closely with product and design teams to translate wireframes and concepts into functional UI
Contribute to the Front-End Engineering Chapter and improve development standards across the team
Actively mentor and coach junior engineers, sharing best practices and encouraging knowledge sharing

Posted 7 days ago

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🔥 Senior Back-End Engineer

Posted 7 days ago

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Minimum of 7 years in a Software Development role
Exceptional coding skills and command of either Java and Spring Boot or Python and one of its framework, preferably FastAPI
Experience designing and implementing micro-services
Knowledge in API design with REST, gPRC, GraphQL and API documentation with OpenAPI, Swagger
Experience with various data store, streaming and caching solutions (SQL and NoSQL databases, Redis, MQ, Kafka, ElasticSearch)
Ability to draw and document technical solutions prior to implementation

💡 Responsibilities

Design, develop and document fast, secured and easy to use APIs to be consumed by both front-end and back-end applications
Build effective integrations with other applications and third party software
Own entire implementation cycle from design to rollout
Work in a cross-functional squad (along with FE, BE, QA Engineers, Product Manager and Designer)
Contribute to requirements review and work closely with PM to design and plan new features implementation
Participate to Back-End Engineering Chapter and contribute to global architecture decisions

Posted 7 days ago

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🔥 Junior Offboarding Specialist

Posted 11 days ago

🔍 Human Resources

🔧 Requirements

1-2 years of experience as an Offboarding Specialist/HR Specialist, or in a related position is required, preferably in an EOR or HR outsourcing environment.
A solid understanding of HR practices: end of employment/offboarding, including legal requirements, employee separation procedures, and best practices is necessary.
Solid understanding in using HR software, CRM systems, and other relevant tools for offboarding and communication, ideally ticketing tools, such as Zendesk, Freshdesk, or HubSpot.

💡 Responsibilities

Oversee the end-to-end offboarding process for employees of our EOR clients.
Coordinate with internal teams, including operations, payroll, legal, and finance, to gather and process all necessary documentation and information for the offboarding
Provide departing employees with support and guidance throughout the offboarding process
Lead termination calls with clients and terminated employees, addressing any questions or concerns and ensuring a clear understanding of the offboarding process
Process termination paperwork, including employee separation agreements, termination letters, final payslips, and any necessary benefits or entitlements
Maintain accurate and up-to-date records of offboarding activities, including employee data, documentation, and communications
Stay updated on changes in employment laws and regulations related to offboarding and ensure compliance in all offboarding procedures
Utilize our internal tools, including CRM systems/ticketing systems, to facilitate effective communication with clients and employees.

Posted 11 days ago

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🔥 Global Mobility Specialist Saudi Arabia

Posted 13 days ago

📍 Saudi Arabia

🔧 Requirements

Strong academic background with a Bachelor’s degree or higher in HR, Law, Management, or a relevant field.
Experience in a similar role in a fast-growth environment, with deep knowledge and understanding of all types of relocation, immigration, and international assignments, particularly in Saudi Arabia.
Ability to prioritize and manage multiple projects simultaneously while ensuring deadlines are met.
Excellent time management and organizational skills to handle high-pressure environments.
Ability to analyze problems, identify potential solutions, and execute effective strategies.

💡 Responsibilities

Supporting mobility cases and providing guidance for Saudi Arabia, from onboarding to offboarding, including:
Assessing all mobility requests efficiently, ensuring the process aligns with local regulations.
Managing both employees' and clients' expectations by providing clear explanations and guidelines of the mobility process.
Coordinating with external vendors (such as ICP, benefits providers, etc.), when applicable, to ensure smooth operations.
Maintaining and implementing the mobility database and processes, while preparing training modules and guidance memos on mobility-related topics as required.
Collaborating closely with Sales and Operations teams, participating as support in meetings (video and face-to-face) to foster long-term, trusted relationships with existing and new clients, consultants, partners, and vendors.
Preparing training modules and guidance memos on a range of mobility-related topics.
Participating in the review and continuous improvement of global and regional mobility knowledge databases and processes.
Conducting research and overseeing local immigration status, regulations, and policies in Saudi Arabia, implementing relevant processes and tools accordingly.

Project CoordinationHR ManagementCommunication SkillsCustomer serviceMicrosoft OfficeOrganizational skillsWritten communicationComplianceInterpersonal skillsProblem-solving skillsNegotiation skillsTrainingRecruitmentRelationship managementCustomer SuccessEnglish communication

Posted 13 days ago

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🔥 Director of Sales, AMEA (Asia, Middle East, and Africa)

Posted 14 days ago

📍 AMEA (Asia, Middle East, and Africa), Australia

🔍 Employer of Record (EOR)

🔧 Requirements

5+ years of sales management experience within the EOR space.
Proven track record of building and scaling high-performing sales teams.
Deep expertise in developing GTM strategies for both inbound and outbound sales efforts.
Experience selling into mid-market and enterprise-level accounts, particularly those with complex, longer sales cycles.
Strong ability to establish and grow partnerships with PEOs, EORs, and payroll providers.
Demonstrated leadership, coaching, and communication skills in fully remote, distributed team environments.
Willingness and ability to travel as needed to meet with clients and close deals.
Extensive experience managing markets across Asia, the Middle East, Africa, and Australia, with a proven record of success, a strong drive for results, and consistent career progression.

💡 Responsibilities

Develop and own the sales strategy for Asia, Middle East, Africa, and Australia, ensuring alignment with company objectives.
Identify high-potential markets and new business opportunities to expand our customer base.
Lead multi-threaded sales processes for midmarket and enterprise accounts, managing complex sales cycles and high-value deals.
Implement scalable sales processes that drive efficiency and results.
Hire, mentor, and lead a high-performing sales team of Account Executives across Asia, Middle East, Africa, and Australia.
Set clear goals, KPIs, and performance metrics to ensure the team exceeds revenue targets.
Provide ongoing coaching, feedback, and professional development opportunities.
Foster a culture of accountability, collaboration, and continuous improvement.
Own and drive regional revenue targets, ensuring sustainable and profitable growth.
Leverage data-driven insights to optimize sales strategies and increase conversion rates.
Work closely with marketing, product, and customer success teams to enhance sales pipeline and market positioning.
Develop strategic co-selling partnerships with PEOs, EORs, payroll providers, and accounting firms.
Develop and nurture strong relationships with HR leaders, C-suite executives, and decision-makers.
Understand customer pain points and position Horizons as the go-to EOR & HRTech solution.
Represent Horizons as a thought leader in the HRTech and global mobility space.

LeadershipProject ManagementBusiness DevelopmentPeople ManagementSalesforceHR ManagementCross-functional Team LeadershipStrategic ManagementCommunication SkillsMentoringNegotiationAccount ManagementSales experienceMarket ResearchTeam managementStrategic thinking

Posted 14 days ago

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🔥 Global Mobility Account Executive EMEA

Posted 15 days ago

📍 EMEA region

🔍 HR tech, SaaS

🔧 Requirements

3 years of experience as a Sales Account Executive, preferably within the mobility, HR tech, or SaaS industries, with a proven track record of exceeding sales targets.
A deep understanding of the EMEA region, including cultural nuances and business practices, and the ability to navigate diverse markets.
Excellent problem-solving skills with the ability to understand complex client needs and offer customized solutions.
Exceptional written and verbal communication skills, with the ability to engage and influence stakeholders at all levels.
Collaborative mindset with the ability to work across departments, particularly with Account Executives, Customer Success, and Product teams.
Experience with CRM systems (e.g., Salesforce) and other sales enablement tools.
Fluency in English is required, and knowledge of additional EMEA languages is a plus.

💡 Responsibilities

Identify and close opportunities to drive mobility solutions sales across EMEA, targeting both new clients and existing customers for upsell opportunities.
Build and maintain strong, long-lasting relationships with clients. Understand their needs and provide tailored mobility solutions that align with their global workforce strategy.
Collaborate with cross-functional teams to develop and execute sales strategies that drive mobility revenue growth, with a particular focus on mobility solutions.
Proactively generate leads, qualify prospects, and convert them into opportunities by understanding their pain points and offering valuable mobility solutions.
Work closely with other AEs and support teams to drive mobility adoption and growth across the region.
Stay informed on industry trends, competitor offerings, and regional regulatory changes that could affect mobility solutions in EMEA.
Consistently meet or exceed sales targets for mobility solutions across EMEA.
Provide accurate and timely sales forecasts, and report on key metrics related to mobility opportunities and pipeline activity.
Partner with the Customer Success and Implementation teams to ensure smooth onboarding and high levels of satisfaction for clients.

SalesforceRESTful APIsExcellent communication skillsAccount ManagementFluency in EnglishRelationship managementSales experienceCRMSaaS

Posted 15 days ago

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🔥 Senior QA Automation Engineer (China)

Posted about 1 month ago

📍 Europe

🔍 SaaS platform

🔧 Requirements

Decent coding experience, enabling efficient test automation
Minimum of 5 years in Quality Assurance or Software Development roles
Hands-on experience with Playwright for test automation is a must
Proficiency in API testing and automation
Familiarity with issue tracking tools, preferably JIRA, and version control, preferably Git
Experience in creating, maintaining and executing rich manual testing plans
Proficiency with test case management tools
Professional proficiency in written and spoken English

💡 Responsibilities

Join one of our cross-functional squad (along with FE and BE Engineers, Product Manager and a Designer)
Actively participate to the development of business critical features for Horizons SaaS platform
Develop automated tests for both new features and regression scenarios
Conduct functional, system integration, and regression testing to validate application functionality against business requirements, with occasional manual testing as needed
Prioritize and triage bugs reported by clients, providing detailed insights and actionable recommendations
Timely and accurately report defects found during testing
Track defects from discovery through to resolution, ensuring validation and verification post-fix
Constantly monitor and reduce the ratio of End user found / QA found defects
Keep QA impact on release schedule to a minimum
Contribute to requirements review and prioritization by bringing QA perspective

GitQA AutomationJiraAPI testingManual testingRegression testingCI/CDEnglish communicationSaaS

Posted about 1 month ago

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