GBG

πŸ‘₯ 101-250πŸ’° Series A over 4 years agoDelivery ServiceLogisticsDeliveryE-CommerceπŸ’Ό Private Company
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GBG is a global expert in digital identity solutions, focusing on compliant customer onboarding while minimizing fraud risks for leading organizations. Leveraging advanced technology and data, GBG aims to provide a seamless digital customer experience amidst rising threats of fraud and financial crime.

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πŸ”₯ Account Manager
Posted about 1 month ago

πŸ“ United States

πŸ” Identity verification, fraud prevention

  • Proven account management experience, with experience managing enterprise-level accounts in complex organizations.
  • Proven success in managing accounts with an annual contract value (ACV) of >$3M with a track record of cross sell/upsell and retention rates of 90% or higher.
  • Experience in the identity verification, fraud prevention, or related technology domains.
  • Strong ability to build relationships with C-level stakeholders and influence strategic business decisions.
  • Expertise in contract negotiations, upselling/cross-selling, and driving revenue growth.
  • Skilled in conducting Quarterly Business Reviews (QBRs) and delivering customized solutions to meet client needs
  • Foster and maintain strong, lasting relationships with clients, acting as the primary point of contact.
  • Identify upsell and cross-sell opportunities while ensuring high client retention and satisfaction.
  • Collaborate with Professional Service Consultants and internal teams to deliver optimized solutions tailored to clients’ technical and strategic needs.
  • Lead contract renewals, pricing discussions, and negotiate terms that drive mutual business success.
  • Conduct regular, in-person QBRs to evaluate client success, review key metrics, and align on future strategies and goals – Up to 30% travel required
  • Serve as a champion for clients, relaying feedback to internal teams to enhance products and services.
  • Monitor and report on key account metrics, ensuring transparency and proactive management of client success.
  • Partner closely with Sales to transition new clients and identify opportunities for further engagement.
Posted about 1 month ago
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πŸ“ Georgia, Tennessee, Florida, Massachusetts, New Hampshire

πŸ” Identity verification and fraud solutions

  • Proficient experience selling SaaS-based solutions.
  • Strong computer and web proficiency, including experience with Word, Excel, and Salesforce.com or other web-based sales automation tools.
  • Excellent oral and written communication skills.
  • Demonstrated ability to take initiative and work independently as well as in a fast-paced team environment.
  • Highly motivated with a drive for success.
  • Excellent interpersonal and interdepartmental skills.
  • Experience with mobile, identity, and fraud solutions is a plus.
  • Build and develop a strong pipeline of prospective customers.
  • Develop relationships within those accounts and grow the business.
  • Forecast new business at a high level of accuracy.
  • Learn and develop a deep understanding of IDology solutions.
  • Use Salesforce.com and other internal tools to manage the sales process.
  • Monitor sales metrics (e.g. quarterly results and annual forecasts).
  • Attend all company-sponsored training sessions and apply learned techniques and new products to sales opportunities.

Business DevelopmentSalesforceGoCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMicrosoft OfficeNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingMicrosoft Office SuiteInterpersonal skills

Posted 5 months ago
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