Skylight

Skylight is a Los Angeles and San Francisco-based technology startup dedicated to creating consumer products that connect families, such as Skylight Frame and Skylight Calendar. With over $100M in annual revenue, the company operates on principles of autonomy, rigor, and care, driven by a mission to spread joy and foster connections among loved ones worldwide.

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👥 11-50 Digital Marketing Advertising Consulting Web Development Brand Marketing Marketing Web Design

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🏢 AG1

Jobs at this company:

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🔥 Growth Marketing Manager, Offline

Posted 15 days ago

📍 United States

🧭 Full-Time

💸 120000.0 - 160000.0 USD per year

🔍 Consumer Products

🔧 Requirements

4+ years of experience in growth marketing on offline channels (Podcast, Radio, TV, and CTV)
Experience optimizing advertising campaigns based on performance KPIs (ROAS, CAC, etc.)
Proven track record of successfully launching, optimizing, and scaling new offline channels
Experience leveraging incrementality testing to optimize and improve media performance
Cross functional work experience (Creative, Legal, Data, Engineering, etc.)
Highly curious, with data-driven mindset and creative problem solving skills

💡 Responsibilities

Work closely with the Director of Growth to launch offline channels including but not limited to Podcast, Radio, Linear TV, and CTV
Manage channels to CPA targets through media planning, creative, targeting, and other optimizations.
Champion our offline test-and-learn agenda, continuously refining and optimize existing tactics while actively identifying new channels and strategies – with a focus on high impact and scalability
Own offline measurement, utilizing a combination probabilistic and deterministic offline measurement methodologies to best attribute channel performance
Partner with the creative team to ideate, execute, and iterate on creative concepts to improve the incremental impact of your channels
Lead relationships with Skylight’s offline media agencies, ensuring effective execution, reporting, and budget management

Posted 15 days ago

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🔥 Skylight Customer Concierge

Posted 24 days ago

📍 United States

🧭 Full-Time

💸 52000.0 - 58000.0 USD per year

🔍 Consumer Products

🔧 Requirements

2+ years of progressive experience in customer service roles
Strong communication skills across video, phone, and email
Previous experience working in an agile startup environment
Experience with Zendesk or a similar Customer Relationship Management (CRM) system

💡 Responsibilities

Provide bespoke, 1-1 customer service with our Skylight Calendar customers through all phases of their customer journey from purchase to activation to set up and continued use of their Skylight Calendar
Engage in phone and video calls daily. You will also support large volumes of customers through email-based communication as well as test new and innovative ways to engage with our customers in group settings like our large, active social media group, focus groups and masterclasses
Answer escalated phone calls and emails from customers who are experiencing complex hardware and software issues with their Calendars
Support customer-facing virtual masterclasses and monitor social media engagement as needed
Report on ticket trends in a weekly and monthly review with leadership
Surface ideas and ways to innovate and improve the customer experience and engage in project-based work as needed.
Be a supportive peer and thought partner with our Customer Service Team Leads, providing coverage as needed for our core and troubleshooting customer service teams
Partner with cross-functional departments as needed
Work directly with our Skylight Product Managers to provide input on the product roadmap and define new features based on strong analysis of customer insights and/or interviews

Posted 24 days ago

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🔥 Sr. Content Manager

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 105000.0 - 148000.0 USD per year

🔍 Content Marketing

🔧 Requirements

5+ years in content creation or editorial management
Strong storytelling ability
Experience with content marketing strategies
Network of freelancers for content creation
Interest in the parenting space

💡 Responsibilities

Translate editorial calendar into actionable stories
Oversee creation of content across platforms
Surface customer stories for content bundles
Create content briefs for influencers and creators
Monitor and respond to cultural conversations
Maintain roster of content creators
Use data-driven insights to measure content performance
Test new content strategies and formats

Project ManagementData AnalysisUI DesignUser Experience DesignCross-functional Team LeadershipAPI testingContent creationContent managementREST APICommunication SkillsAnalytical SkillsCollaborationCustomer serviceSEOWritingMarket ResearchMarketingEditingTeam managementStakeholder managementStrategic thinkingDigital MarketingCustomer SuccessBudget managementA/B testing

Posted about 1 month ago

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🔥 Brand Operations Manager

Posted about 1 month ago

📍 United States

💸 75000.0 - 130000.0 USD per year

🔧 Requirements

3-4+ years experience in a brand operations, manager or marketing role.
Experience leading a prior ambassador program is a must.
Excellent organization and time management skills.
A doer mentality – someone who is proactive, resourceful and thrives on execution.

💡 Responsibilities

Launch and manage an ambassador program that builds brand awareness, advocacy and customer engagement.
Develop and execute an organic gifting program, including sourcing, outreach and performance tracking.
Stand up brand influencer campaigns focused on key content themes and narrative storytelling, ensuring content adheres to the brief, brand guidelines and established KPIs.
Act as external facing contact for all brand ambassadors and influencers - building relationships, troubleshooting issues and ensuring clear communication.
Proactively identify and resolve operational challenges to keep programs running efficiently.
Create clear timelines, workflows and reporting cadence for all key initiatives.
Work with members of the brand, growth and creative team to amplify ambassador, gifting and influencer content across channels.

Posted about 1 month ago

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🔥 Director of Performance, International

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 180000.0 - 210000.0 USD per year

🔍 Consumer products

🔧 Requirements

5-10 years of experience leading international growth and performance, ideally for high growth DTC and Amazon consumer businesses.
Experience with international markets and the ability to tailor strategies to different cultural and regional dynamics.
Strong analytical skills with the ability to dig deep into data, derive insights, and act on them to optimize marketing performance.
A self-starter with a passion for growth and innovation.
Excellent communication skills, able to work cross-functionally and present complex strategies and results to leadership in a clear and concise manner.

💡 Responsibilities

Develop and execute a performance-driven international marketing strategy that drives revenue growth across new and existing markets.
Own the P&L per market on our core sales channels, DTC and Amazon.
Lead the charge in identifying high-potential regions and growth opportunities, and tailor campaigns accordingly.
Own performance marketing across channels (Google Ads, Meta, Affiliate Marketing, etc.); optimize testing and evergreen budgets to drive profitable customer acquisition and revenue.
Work with the Sales team to develop and execute pricing and promotional plans across DTC and Amazon.
Collaborate closely with cross-functional teams – Product, Operations, and Customer Service – to ensure smooth execution of international initiatives and alignment across the business.

Posted about 1 month ago

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🔥 Account Manager - Retail

Posted about 1 month ago

📍 California, Washington, Minnesota, Arkansas

🧭 Full-Time

💸 65000.0 - 90000.0 USD per year

🔍 Technology, Consumer Products

🔧 Requirements

2 - 3 years of account experience with a focus on retail.
Strong strategic planning and execution skills.
Excellent communication and relationship-building abilities.
Experience leveraging data for retail analytics, forecasting, and inventory management using tools like Circana, 3PL data systems, and Google Sheets.

💡 Responsibilities

Develop new business and drive sales at retail accounts to achieve targeted levels.
Assist customers with account-related questions, providing accurate and timely information.
Conduct weekly reviews of sales and account activities impacting financial results.
Coordinate marketing for retail accounts including managing marketing funds and online advertising.
Manage third-party vendors for displays, coordinating sourcing, creative, and shipments.
Analyze market trends and competition, communicating findings to relevant departments.
Travel to tradeshows and customer sites, including potential international travel.

Project ManagementData AnalysisCommunication SkillsCustomer serviceRelationship buildingAccount ManagementSales experienceMarket ResearchStrategic thinkingData analytics

Posted about 1 month ago

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🔥 Product Manager, Skylight Calendar

Posted 3 months ago

📍 United States

🧭 Full-Time

💸 160000.0 - 200000.0 USD per year

🔍 Technology

🔧 Requirements

3-5 years of experience in product management.
A passion for technology and innovation.
Ability to navigate and execute amidst ambiguity.
Proven track record with impactful software products.
Strong data analytics skills and a data-driven approach.
Excellent verbal and written communication skills.

💡 Responsibilities

Develop a deep understanding of competition, customer needs, and strategic directions for Calendar.
Define and prioritize the product roadmap across all Calendar software to deliver features on time.
Collaborate with engineering, design, and marketing teams to ensure smooth rollouts and high feature adoption.
Set KPIs, monitor performance, and analyze data to drive future developments and organize team strategy.

AgileProduct ManagementCross-functional collaborationData analytics

Posted 3 months ago

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